... network infrastructure in accordance with DataPerk standards * Collaborate closely with the client ... Azure Administrator Associate * Microsoft Certified: Azure Security Engineer Associate * Microsoft ...
... network infrastructure in accordance with DataPerk standards * Collaborate closely with the client ... Azure Administrator Associate * Microsoft Certified: Azure Security Engineer Associate * Microsoft ...
... network infrastructure in accordance with DataPerk standards • Collaborate closely with the ... client's management team as well as our internal staff, project teams, and leadership to ensure ...
... network infrastructure in accordance with DataPerk standards • Collaborate closely with the ... client's management team as well as our internal staff, project teams, and leadership to ensure ...
System Administrator 4
Huntsville, AL · On-site
This position provides direct, on-site support for the internal DREN network enclave and plays a ... Client). * Architect and configure enterprise Windows OS infrastructure including Active Directory ...
System Administrator 4
Huntsville, AL · On-site
This position provides direct, on-site support for the internal DREN network enclave and plays a ... Client). * Architect and configure enterprise Windows OS infrastructure including Active Directory ...
System Administrator 4
Huntsville, AL · On-site
... Client). • Architect and configure enterprise Windows OS infrastructure including Active ... maintain internal networking hardware (Cisco routers/switches, ASAs) to ensure continuous ...
System Administrator 4
Huntsville, AL · On-site
... Client). • Architect and configure enterprise Windows OS infrastructure including Active ... maintain internal networking hardware (Cisco routers/switches, ASAs) to ensure continuous ...
System Administrator 4
Huntsville, AL · On-site
This position provides direct, on-site support for the internal DREN network enclave and plays a ... Client). * Architect and configure enterprise Windows OS infrastructure including Active Directory ...
System Administrator 4
Huntsville, AL · On-site
This position provides direct, on-site support for the internal DREN network enclave and plays a ... Client). * Architect and configure enterprise Windows OS infrastructure including Active Directory ...
Basic Networking: Understand physical network infrastructure and perform cable troubleshooting ... Navigate Meraki controller, troubleshoot SSL-VPN, and manage client configurations. Navigate Unifi ...
Basic Networking: Understand physical network infrastructure and perform cable troubleshooting ... Navigate Meraki controller, troubleshoot SSL-VPN, and manage client configurations. Navigate Unifi ...
Basic Networking: Understand physical network infrastructure and perform cable troubleshooting ... Navigate Meraki controller, troubleshoot SSL-VPN, and manage client configurations. Navigate Unifi ...
Basic Networking: Understand physical network infrastructure and perform cable troubleshooting ... Navigate Meraki controller, troubleshoot SSL-VPN, and manage client configurations. Navigate Unifi ...
Enterprise Service Administrator
Huntsville, AL · On-site
$66K - $106K/yr
This position is responsible for managing, maintaining, and supporting the client's IT systems and ... Maintain file servers and network access. * Provide Tier 2-3 IT technical support, providing ...
Enterprise Service Administrator
Huntsville, AL · On-site
$66K - $106K/yr
This position is responsible for managing, maintaining, and supporting the client's IT systems and ... Maintain file servers and network access. * Provide Tier 2-3 IT technical support, providing ...
Enterprise Service Administrator
$66K - $106K/yr
This position is responsible for managing, maintaining, and supporting the client's IT systems and ... Maintain file servers and network access. * Provide Tier 2-3 IT technical support, providing ...
Enterprise Service Administrator
$66K - $106K/yr
This position is responsible for managing, maintaining, and supporting the client's IT systems and ... Maintain file servers and network access. * Provide Tier 2-3 IT technical support, providing ...
Systems Administrator
$50K - $65K/yr
Systems (IT) Administrator | 5 days on-site in Mobile, AL Overview Our client is seeking a reliable ... Monitor network performance and support firewalls, VPNs, and endpoint security configurations
Systems Administrator
$50K - $65K/yr
Systems (IT) Administrator | 5 days on-site in Mobile, AL Overview Our client is seeking a reliable ... Monitor network performance and support firewalls, VPNs, and endpoint security configurations
Enterprise Service Administrator
$66K - $106K/yr
This position is responsible for managing, maintaining, and supporting the client's IT systems and ... Maintain file servers and network access. * Provide Tier 2-3 IT technical support, providing ...
Enterprise Service Administrator
$66K - $106K/yr
This position is responsible for managing, maintaining, and supporting the client's IT systems and ... Maintain file servers and network access. * Provide Tier 2-3 IT technical support, providing ...
Systems Administrator
$50K - $65K/yr
Systems (IT) Administrator | 5 days on-site in Mobile, AL Overview Our client is seeking a reliable ... Monitor network performance and support firewalls, VPNs, and endpoint security configurations
Systems Administrator
$50K - $65K/yr
Systems (IT) Administrator | 5 days on-site in Mobile, AL Overview Our client is seeking a reliable ... Monitor network performance and support firewalls, VPNs, and endpoint security configurations
Sr Network Engineer - TS Clearance
$102K - $140K/yr
This role will be supporting/leading a cutting edge new project supporting our client a leader in U ... Strong systems administrator experience, specifically in Linux Operating System environments ...
Sr Network Engineer - TS Clearance
$102K - $140K/yr
This role will be supporting/leading a cutting edge new project supporting our client a leader in U ... Strong systems administrator experience, specifically in Linux Operating System environments ...
Sr Network Engineer - TS Clearance
Huntsville, AL · On-site
$102K - $140K/yr
This role will be supporting/leading a cutting edge new project supporting our client a leader in U ... Strong systems administrator experience, specifically in Linux Operating System environments ...
Sr Network Engineer - TS Clearance
Huntsville, AL · On-site
$102K - $140K/yr
This role will be supporting/leading a cutting edge new project supporting our client a leader in U ... Strong systems administrator experience, specifically in Linux Operating System environments ...
Sr Network Engineer - TS Clearance
$102K - $140K/yr
This role will be supporting/leading a cutting edge new project supporting our client a leader in U ... Strong systems administrator experience, specifically in Linux Operating System environments ...
Quick apply
Sr Network Engineer - TS Clearance
$102K - $140K/yr
This role will be supporting/leading a cutting edge new project supporting our client a leader in U ... Strong systems administrator experience, specifically in Linux Operating System environments ...
Basic Networking: • Understand physical network infrastructure and perform cable troubleshooting ... and manage client configurations. • Navigate Unifi controller for wireless setup and ...
Basic Networking: • Understand physical network infrastructure and perform cable troubleshooting ... and manage client configurations. • Navigate Unifi controller for wireless setup and ...
Basic Networking: · Understand physical network infrastructure and perform cable troubleshooting ... and manage client configurations. · Navigate Unifi controller for wireless setup and ...
Quick apply
Basic Networking: · Understand physical network infrastructure and perform cable troubleshooting ... and manage client configurations. · Navigate Unifi controller for wireless setup and ...
Our client we are supporting is a family of companies are comprised of multiple SBA Certified ... Storage Area Network replication management. • User Support: Assist users with logon and ...
Our client we are supporting is a family of companies are comprised of multiple SBA Certified ... Storage Area Network replication management. • User Support: Assist users with logon and ...
Install, configure, test, administer, and troubleshoot server and client software upgrades. * Develop engineering assessments of system configurations and recommend improvements. * Support network ...
Quick apply
Install, configure, test, administer, and troubleshoot server and client software upgrades. * Develop engineering assessments of system configurations and recommend improvements. * Support network ...
Branch Office Administrator - Enterprise, AL
Enterprise, AL · On-site
$15.75 - $16.25/hr
Our BOAs are a valued part of the client support team, and we credit much of our success to their ... A wide support network that extends from your branch office to your region to the home office * You ...
Branch Office Administrator - Enterprise, AL
Enterprise, AL · On-site
$15.75 - $16.25/hr
Our BOAs are a valued part of the client support team, and we credit much of our success to their ... A wide support network that extends from your branch office to your region to the home office * You ...
Network Client Administrator information
What is a network client administrator?
What is the difference between Network Client Administrator vs Network Support Specialist?
| Aspect | Network Client Administrator | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA Network+, Cisco CCNA | CompTIA Network+, Cisco CCNA |
| Work Environment | Managing client networks, configuring hardware/software | Providing technical support, troubleshooting network issues |
| Employer & Industry Usage | IT service providers, corporate networks | IT support teams, help desks |
The Network Client Administrator and Network Support Specialist roles share certifications and work environments focused on network management. However, the Network Client Administrator primarily manages client networks and configurations, while the Network Support Specialist focuses on troubleshooting and resolving network issues. Both roles are essential in IT support and often overlap in skills, but their core responsibilities differ in scope and focus.
What are some common challenges faced by network client administrators when supporting a large number of end-users?
What are the key skills and qualifications needed to thrive as a network client administrator?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 15 days ago
Job description
Full-time
Description
Systems Administrator - Tier 2 Team Lead
Birmingham, AL (Onsite at Client Location)
Lead with excellence. Innovate with purpose. Grow with DataPerk. For more than two decades, DataPerk has been a trusted technology partner for organizations across the Southeast, delivering secure, scalable, and thoughtfully engineered IT solutions. Our mission is rooted in providing exceptional service through proactive support, simplified technology, and outstanding collaboration with our clients and community. We are seeking an experienced Systems Administrator - Tier 2 Team Lead to support one of our largest clients in Birmingham, AL. This role combines hands-on Tier 2 technical responsibilities with day-to-day leadership of a small, high-performing support team. This individual will serve as the onsite technical point of escalation, ensure service quality, and help cultivate a culture of excellence, accountability, and continual growth. This role is ideal for a seasoned technician who loves solving complex problems and also thrives in a leadership position-someone who is ready to guide a team, shape client relationships, and represent DataPerk at a high level.
Key Responsibilities
Technical Responsibilities (Tier 2)
- Provide advanced troubleshooting and resolution for escalated hardware, software, networking, and systems issues
- Manage and maintain servers, workstations, backups, and network infrastructure in accordance with DataPerk standards
- Collaborate closely with the client's management team as well as our internal staff, project teams, and leadership to ensure seamless service delivery
- Support the deployment and configuration of new systems, applications, and security tools
- Ensure documentation is accurate, thorough, and up to date
- Serve as the onsite lead for a dedicated support team at one of DataPerk's largest client locations
- Provide coaching, mentoring, and daily guidance to Tier 1 and Tier 2 technicians
- Oversee task assignment, prioritization, and workflow management to ensure SLA compliance
- Act as the primary technical escalation point for complex issues and client-impacting events
- Conduct regular check-ins, performance feedback, and help cultivate a culture of continuous improvement
- Partner with DataPerk leadership to identify training needs, process improvements, and efficiency opportunities
- Foster a positive, professional, and solutions-oriented relationship with the client's key stakeholders
- Lead by example, demonstrating accountability, strong communication, and exceptional customer service
- The opportunity to lead while still engaging in hands-on systems administration
- High visibility at one of DataPerk's most important client sites
- A leadership role within a company that values innovation, collaboration, and professional growth
- A chance to build a high-performing team and directly influence client satisfaction and service excellence
Other Essential Duties and Responsibilities:
Basic Networking
- Understand physical network infrastructure and perform cable troubleshooting.
- Identify and explain differences between various types of switches (managed, non-managed, layer 2/3, etc.).
- Demonstrate knowledge of DHCP and DNS, including their roles in network troubleshooting.
- Configure DHCP and DNS on Windows Server, Fortigate, Cisco, and Meraki.
- Navigate Fortinet OS, perform firmware upgrades, and troubleshoot SSL-VPN and client configurations.
- Navigate Meraki controller, troubleshoot SSL-VPN, and manage client configurations.
- Navigate Unifi controller for wireless setup and troubleshooting.
- Test and troubleshoot network faults.
- Create and review work instructions.
Cabling
- Identify various cabling types (Fiber, Cat5-Cat7).
- Recognize basic tools and hardware for cabling (plates, biscuits, fish poles, etc.).
- Terminate Copper Cabling (Jack and RJ45).
Server Administration
- Navigate Windows Server OS and demonstrate knowledge of server roles.
- Troubleshoot Windows Server domains.
- Understand server backups (Altaro), both local and remote.
- Manage file sharing, drive mapping, and server/client relationships.
- Configure and deploy UPS (PowerChute).
- Configure and deploy NAS (PowerChute).
Security
- Install and troubleshoot ESET, Cisco Umbrella, and Sentinel One.
- Review spam emails and perform PC virus cleanup.
Service Management
- Navigate Ninja One platform, install agents, and review managed devices.
- Provide Microsoft service support and engage their support structure.
- Coordinate with first- and third-party software vendors as needed.
- Complete managed service sheets and reviews.
- Perform on-call duties as required.
Tier 2 Technician Server Responsibilities
- Install, configure, and troubleshoot Windows virtual server environments and Hyper-V Hosts.
- Manage Azure servers and services.
- Configure, maintain, and troubleshoot Windows domain environments.
- Utilize PowerShell and scripting for automation.
- Proficiently handle storage technologies (RAID configurations, SAN, NAS).
- Implement backup solutions and disaster recovery procedures.
- Add/Remove roles from Windows Server and manage enterprise software installations.
- Assist with complex server environments and projects.
- Intermediate Server Engineering capabilities.
Requirements
Education:
- Bachelor's degree in a relevant field or equivalent experience.
Certifications:
- Must possess two or more of the following:
- Microsoft 365 Certified: Fundamentals (MS-900)
- Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
- Microsoft Certified: Azure Fundamentals (AZ-900)
- CompTIA A+ / Network+ / Security+
- Cisco Certified Support Technician (Cybersecurity and/or Networking)
- Fortinet NSE 1-3
- Plus two or more from the following:
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Security Engineer Associate
- Microsoft Certified: Windows Server Administration Fundamentals
- CompTIA Server+
- CompTIA Security+
- Certified Ethical Hacker
- VMware Certified Professional (VCP)
- Red Hat Certified Engineer (RHCE)
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified: Windows Server Administration Fundaee meWntals
About DataPerk
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Birmingham, AL, US
Year founded
2001