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Customer Experience and Regional Sales Representative
Location
Within 60 miles of the hiring regional office
Schedule
Full time with some travel and after hours availability
Reports To
Region Operations Manager
Overview
This role represents the company at the front line with customers and is often the primary point of contact. Success comes from delivering a professional, caring, customer focused experience while protecting and promoting the brand through integrity, responsiveness, and a strong understanding of customer needs.
About Premier Power Maintenance
Founded in 1985, Premier Power Maintenance provides high voltage specialty services including NETA testing, protection and control commissioning, life extension, and specialty construction services. The company operates across six primary areas: Safety Training, Engineering, Installation, Commissioning, Preventative Maintenance, and Repair, with a focus on safe, dependable, uninterrupted power for customers.
What you will do
Regional sales and business development
โข Own sales and marketing performance for the region
โข Develop and support regional sales, marketing, and business development plans
โข Identify market opportunities through research and planning
โข Build new and existing customer relationships through communication, trust, and responsiveness
โข Conduct sales outreach through phone, in person visits, and other channels
โข Maintain strong rapport with customers and consistently follow through and follow up
โข Identify and reach decision makers through research and cold calling when needed
Customer experience and proposals
โข Provide exemplary service from first contact through project completion
โข Develop project proposals and quotes based on customer needs, including scope documentation and solution research
โข Support final report review and help plan next steps after project completion
Brand and industry presence
โข Support marketing efforts that promote the company brand and culture
โข Participate in trade shows and professional organizations to present and promote the brand
โข Promote the company culture as a great place to work
โข Protect company integrity by keeping information confidential as required
What success looks like
โข Customers feel taken care of and clearly communicated with at every step
โข Sales goals are met through disciplined outreach and strong relationships
โข Proposals and quotes are accurate, timely, and aligned to customer needs
โข The region grows through new opportunities while retaining and expanding existing accounts
โข Premier's brand is represented with professionalism, integrity, and consistency
What we are looking for
Core skills
โข Strong knowledge of the sales process and long term customer development
โข Strong organization, communication, presentation, and problem solving skills
โข Ability to listen, assess customer needs, and develop solutions independently or with a team
โข Ability to prioritize work, track progress, adjust quickly, and meet deadlines
โข Comfortable working independently and with others in a professional manner
โข Intermediate computer skills including Microsoft Word, Excel, and business systems
โข Ability to communicate clearly in writing and verbally with customers, peers, and leadership
Technical understanding
โข Basic understanding of electrical systems from 480V through 765kV, including generation, transmission, and distribution concepts
โข Familiarity with UPS systems, renewable energy, and emerging energy technologies is helpful
โข Ability to sell technical services to customers ranging from non technical to expert
Experience and education
โข At least 3 years of sales experience in electrical industrial environments such as construction, maintenance, testing, commissioning, and repair
โข Electrical service sales experience and testing industry knowledge preferred
โข Basic knowledge of specialized equipment and diagnostic testing techniques preferred, training provided
โข Ability to achieve NETA Level II within 24 months of employment
Work environment and requirements
โข Work near live electrical substations in close but safe proximity
โข Blend of office work, remote work, and customer visits
โข Minimal overnight travel
โข Willingness to take calls and travel outside normal business hours when needed
Other requirements
โข Must pass pre employment background check, education verification, and motor vehicle report
โข Must pass pre employment drug and alcohol test and comply with random testing
โข Valid driver's license required
โข Willingness to obtain company paid TWIC card, OSHA 10 or 30, MSHA, NFPA 70E, and CPR training
Benefits
โข Medical, dental, vision, and voluntary insurance options
โข Company paid short term disability, long term disability, basic life insurance, and AD and D premiums
โข 401(k) plan
โข Generous paid time off with annual carryover option
โข Six paid holidays plus one floating holiday
โข NETA testing incentives
โข Field incentive pay for procuring additional work
โข Referral bonuses
โข Travel per diem reimbursement
โข Education assistance program
โข Potential relocation signing bonus
โข Company cell phone or stipend, computer, and credit card
Equal Opportunity Employer
Premier Power Maintenance is an EEO and affirmative action employer. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability, or veteran status.
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