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Net Support Engineer Jobs (NOW HIRING)

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

... net revenue retention. At Tractian, every team member is empowered to make a meaningful impact ... What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

... net revenue retention. At Tractian, every team member is empowered to make a meaningful impact ... What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ...

UNAVAILABLE

Product Support Engineer

Delray Beach, FL · On-site

The Product Support Engineer is a visible and key customer facing role; responsible to provide ... Office, Class 1000 Cleanroom protocols (hair net, smock, shoe covers, latex/nitrile gloves ...

Gigs

Technical Support Engineer

New York, NY

$150K - $180K/yr

The Role As a Technical Support Engineer, you will serve as the technical anchor for our support ... Empower Tier 1 Support - Act as the safety net and mentor for our Tier 1 support team. You will ...

Bruker

Product Support Engineer

Delray Beach, FL

The Product Support Engineer is a visible and key customer facing role; responsible to provide ... Office, Class 1000 Cleanroom protocols (hair net, smock, shoe covers, latex/nitrile gloves ...

Thrive

Client Support Engineer

Charlotte, NC · On-site

The Client Support Engineer will be responsible for providing full-time onsite support at client ... Net+ • Mimecast Level 1 • Fortinet NSE1 • Fortinet NSE2 Company : Thrive Networks is an ...

SAIC

Deskside Support Engineer

Olympia, WA

$40K - $80K/yr

ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing ... Certifications desirable but not required include A+, Net+, Secure+. Must be reliable and have ...

SAIC

Deskside Support Engineer

Olympia, WA · On-site

$40K - $80K/yr

ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing ... Certifications desirable but not required include A+, Net+, Secure+. Must be reliable and have ...

Thrive

Client Support Engineer

Overland Park, KS · On-site

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... CompTIA Net+ Certification or equivalent experience Powered by JazzHR Fv0OrWdWPs

PrideStaff

Network Support Engineer

Sterling, VA · On-site

$65K/yr

Support the design, deployment, and maintenance of reliable client network environments while ... Relevant certifications (Net+, Security+, A+), previous experience in an MSP environment, and basic ...

Thrive

Client Support Engineer

Seattle, WA · On-site

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... CompTIA Net+ Certification or equivalent experience Base Salary Range: $65K -$85K (bonus eligible ...

Thrive

Client Support Engineer

Seattle, WA · On-site

$65K - $85K/yr

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... CompTIA Net+ Certification or equivalent experience Base Salary Range: $65K -$85K (bonus eligible ...

Thrive

Client Support Engineer

Charlotte, NC · On-site

Client Support Engineer 1 will have the responsibility for full-time onsite support at one of our ... Net+ · Mimecast Level 1 · Fortinet NSE1 · Fortinet NSE2 Compensation & Benefits: We offer a ...

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How much do net support engineer jobs pay per year?

As of Jun 14, 2026, the average yearly pay for net support engineer in the United States is $113,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $131,500.00 per year, depending on experience, location, and employer.
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Technical Support Engineer

Tractian

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Customer at Tractian
The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.
What you'll do
As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide timely solutions, and ensure exceptional client satisfaction. You'll collaborate with the development team to improve our products, deliver remote support via Helpdesk and email, and document actions in HubSpot CRM. Additionally, you'll create support materials and share your expertise to drive technical reliability and customer success.
Responsibilities
  • Diagnose and troubleshoot mechanical issues using vibration spectrum analysis, advanced PdM tools, and customer-provided context.
  • Resolve complex technical problems by delivering accurate and timely engineering solutions.
  • Collaborate with the development team to report bugs and recommend improvements based on client feedback and technical insights.
  • Deliver exceptional technical support via Helpdesk, email, and remote sessions, ensuring prompt issue resolution and thorough documentation in HubSpot CRM.
  • Develop and maintain support resources, including documentation and knowledge bases, to empower both clients and the team with technical expertise.
  • Foster customer satisfaction by actively listening to client needs and consistently providing outstanding service.

Requirements
  • Vibration Analysis CAT III certification.
  • At least 5 years of experience troubleshooting in industrial manufacturing environments.
  • Ability to work Eastern Standard Time (EST) hours.
  • Exceptional verbal and written communication skills, with the ability to convey technical concepts clearly.
  • Comprehensive knowledge of industrial processes and PPCM (Planning, Programming, and Control of Maintenance) operational routines.

Compensation
Competitive Salary
Premium Medical, Dental, and Vision Coverage
Paid Time Off (PTO): 15 Days
401(k) Retirement Plan
Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
Gympass Membership - Access a wide range of gyms and training programs.
Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.
Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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