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Neo Insurance Solutions Jobs (NOW HIRING)

About MGT Insurance MGT is the first AI-driven, neo-insurer focused on evolving commercial P&C ... solutions. You are curious, adaptable, and a strong relationship builder, with the ability to ...

Senior Customer Service Lead

Denver, CO · On-site

$140K - $180K/yr

About MGT Insurance MGT is the first AI-driven, neo-insurer focused on evolving commercial P&C ... solutions. You are curious, adaptable, and a strong relationship builder, with the ability to ...

Neo 4J Software Development Lead

Pittsburgh, PA · On-site

$112K - $141K/yr

... graph data solutions using enterprise integration and distributed architectures. . Hands-on ... Comprehensive insurance options . Matching contributions through the 401(k) plan and the share ...

OR · On-site

... and Neo-Cloud operators to shape design standards, influence solution selection, and guide ... Multiple medical insurance plan options + dental and vision insurance * 401K retirement plan with ...

... AI-driven, neo-insurer focused on evolving commercial P&C insurance for the brokers and small ... solutions. You are curious, adaptable, and a strong relationship builder, with the ability to ...

... graph data solutions using enterprise integration and distributed architectures. . Hands-on ... Comprehensive insurance options . Matching contributions through the 401(k) plan and the share ...

Technical Solutions Architect

New York, NY · On-site

$180K - $250K/yr

... NEA), and Neo along with notable angels including the founders of DeepMind, Google AI, and ... Competitive, top-of-market salary * 100% covered health, dental, and vision insurance * Catered ...

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Neo Insurance Solutions information

See salary details

$23.5K

$59.1K

$97.5K

How much do neo insurance solutions jobs pay per year?

As of Jun 12, 2026, the average yearly pay for neo insurance solutions in the United States is $59,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Solutions Specialist at Neo Insurance Solutions, and why are they important?

To excel as an Insurance Solutions Specialist, you generally need a background in finance or insurance, strong analytical skills, and relevant certifications such as a state insurance license. Familiarity with CRM software, digital underwriting platforms, and policy management systems is typically required. Outstanding customer service, problem-solving abilities, and effective communication help you build trust and tailor solutions for clients. These skills are essential for delivering accurate advice, maintaining compliance, and fostering long-term client relationships in the insurance industry.

What is the highest paid job in insurance?

In insurance, executive roles such as Chief Executive Officer (CEO) or Chief Underwriting Officer tend to be the highest paid, often earning multi-million dollar compensation packages including salary, bonuses, and stock options. Senior-level positions requiring extensive industry experience, leadership skills, and advanced certifications typically command the highest salaries in the field.

What are Neo Insurance Solutions?

Neo Insurance Solutions are modern, technology-driven insurance services that leverage digital platforms, automation, and data analytics to simplify and improve the insurance process. These solutions can include online policy management, digital claims processing, and the use of artificial intelligence to personalize insurance offerings. Neo Insurance Solutions are designed to provide customers with faster, more transparent, and user-friendly insurance experiences compared to traditional insurance models.

Is neo insurance legitimate?

Neo Insurance Solutions is a company that offers insurance products and services. Its legitimacy can be verified through licensing authorities and customer reviews; it is important to research its credentials and reputation before engaging with its services.

What is the neo insurance solution?

Neo insurance solutions refer to digital or online insurance platforms that leverage technology to offer policies, claims processing, and customer service. These solutions often focus on automation, data analytics, and user-friendly interfaces to improve efficiency and accessibility in the insurance industry.

What are some common challenges faced by professionals working at Neo Insurance Solutions, and how can they prepare for them?

Professionals at Neo Insurance Solutions often navigate a fast-paced, technology-driven environment where adapting to new digital tools and regulatory changes is essential. A common challenge is balancing customer-centric service with the need to stay compliant and efficient in handling claims and policies. Team members should be comfortable working collaboratively with underwriters, data analysts, and customer service representatives. To prepare, applicants should familiarize themselves with the latest insurtech trends and demonstrate strong communication and problem-solving skills.

Who is the CEO of Neo Insurance Solutions?

As of now, the CEO of Neo Insurance Solutions has not been publicly disclosed. Leadership information for the company may be available on its official website or recent press releases. Job seekers should verify current leadership roles through official company channels.
Infographic showing various Neo Insurance Solutions job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 98% Full Time, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $59,095 per year, or $28.4 per hour.

Senior Customer Service Lead

MGT Insurance

Denver, CO

$140K - $180K/yr

Other

Posted 22 days ago


Job description

About MGT Insurance
MGT is the first AI-driven, neo-insurer focused on evolving commercial P&C insurance for the brokers and small business owners. By combining the expertise of industry veterans with state-of-the-art technology, we are ushering in the next evolution of commercial insurance and working to move the industry forward through the use of modern technology, better processes, and a rock-star team. We seek visionary leaders who thrive in dynamic, entrepreneurial settings, and excel in autonomous roles.
MGT is the first AI-driven, neo-insurer focused on evolving commercial P&C insurance for the brokers and small business owners. By combining the expertise of industry veterans with state-of-the-art technology, we are ushering in the next evolution of commercial insurance and working to move the industry forward through the use of modern technology, better processes, and a rock-star team. We seek visionary leaders who thrive in dynamic, entrepreneurial settings, and excel in autonomous roles.
We are looking for a motivated Customer Service (CS) Leader with an entrepreneurial spirit and building/operating muscle to join our team. As a Customer Service Leader, you will play an important role in defining our CS function, including leading and developing a team of CSRs, providing customer feedback to help shape our products, supporting sales opportunities, and enhancing our internal CS tooling and reporting.
You have experience leading a team to deliver a best-in-class customer experience in a high-growth, fast paced environment and fully embraces AI/agentic solutions. You are curious, adaptable, and a strong relationship builder, with the ability to thrive in a fast-paced environment that values speed, iteration, and continuous improvement.
What you'll do
  • Team Leadership and Development. Lead and mentor a team of Customer Success Representatives that embodies our core values and operational goals.
  • Drive Operational Excellence and Data-Driven Insights. Refine the Customer Success motion as we scale, including developing staffing models and shaping our tooling to support growth. Build and maintain the CS reporting infrastructure to enable data driven decisions and to surface strategic insights and clear narratives for executive and investor audiences.
  • Own the outcome. You'll lead the team to ensure we deliver best in class service, achieving CSAT, throughput, and AI/automation targets.
  • Cross-Functional Collaboration and Partnerships: You will bridge the gap between customers and internal teams by channeling feedback into product and platform development
Who You Are
  • 5+ years of experience, 3+ years as a direct CS leader or manager. Ideally in insurtech, fintech, or a high-growth startup
  • Experience owning a CS tech stack (Intercom experience strongly preferred)
  • Strong data fluency - comfortable pulling and interpreting CS metrics and reports
  • Effective communicator across audiences
  • Strong leadership skills with a focus on empowerment, positive-mindsets, collaboration and ability to inspire a team of direct reports
  • High ownership mentality
  • Comfort operating in a fast-moving, ambiguous environment where you build the playbook as you go
  • You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
What We Offer
  • Competitive salary and benefits package.
  • Leadership role in shaping the future of a modern digital insurance platform.
  • A collaborative and forward-thinking work environment.
Compensation
$140,000-$180,000 annual base salary + bonus + equity (commensurate with experience and dependent on location)
We recognize that no candidate will meet every qualification and encourage individuals with relevant experience and interest in the role to apply.
Please note: MGT does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms. Please do not forward resumes to our jobs alias, MGT employees, or any other company location. Any submittals without a prior signed agreement will become property of MGT.
Our Commitment to Diversity, Equity & Inclusion
At MGT, inclusion drives excellence and belonging sustains it. We believe diverse perspectives make us stronger, more innovative, and more connected to the people we serve. We value every voice, champion equity, and create space where all people can grow and succeed together.
Equal Employment Opportunity Statement
MGT is proud to be an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable law.
All employment decisions are based on qualifications, merit, and business needs. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process. If you need assistance or accommodations, please contact us at accommodations@mgtinsurance.com.
Disclaimer
This job description is intended to outline the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, or qualifications required. MGT Insurance reserves the right to modify, interpret, or apply this job description in any way the company deems appropriate.