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Need Help Jobs (NOW HIRING)

Agile Defense

Help Desk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Qualifications Background Needed and Years of Experience: * Associate degree preferred, or the ... or help desk experience. * Familiar with Ticketing Software (i.e. Remedy). * Experience in ...

STI

Help Desk Support

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Adhere to the complete software development lifecycle,including documentation of business needs ... Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk ...

Little Caesars

Help Desk Representative

Detroit, MI · On-site

$17.25 - $22.25/hr

You will be part of a team of Help Desk professionals supporting software solutions and third-party ... Proven ability to function in a team environment, supporting team members when needed. * Experience ...

FutureSoft Consulting Inc

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

... tickets as needed. This is a 100% onsite position located in Harrisburg, PA. The role requires ... Required Qualifications 1+ year of previous IT Service Desk, Help Desk, Technical Support, or Call ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Qualifications - Here's What You Need * Bachelor's degree in related field. The client will accept ...

Atos

Help Desk Technician

Fargo, ND · On-site

$19.75 - $26.50/hr

We just help people fix problems! Qualifications - Must attend all training classes starting ... We offer multiple shifts based on company and employee's needs. Flexibility to work any shift ...

Kaizen Approach, Inc

Help Desk Specialist

Linthicum, MD · On-site

$85K - $109K/yr

We are currently looking to hire a Help Desk Specialist to support our very mission-focused ... Ability to respond to mission critical needs on an on-call basis (10%) * High School diploma or GED

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HACKENSACK, NJ Seeking a Help Desk Technician for our client's Hackensack, New Jersey office. The ... when needed. * A law firm or professional services background is preferred. * An associate's or ...

LifeStance Health

Help Desk Specialist

Wichita, KS

$25 - $28/hr

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Qualifications Qualifications - Here's What You Need * Bachelor's degree in related field. The ...

TEKsystems

Help Desk Support

Southfield, MI

$27 - $29/hr

Escalates trends and outages as needed to leadership and for Service News postings. Manages time in ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

DELALLO GROUP

Help Desk Technician

Mount Pleasant, PA · On-site

$17.75 - $23.75/hr

DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office. This ... As our company continues to grow, so does our need to build a solid team who offers experience ...

First Security Bank

Help Desk I

Searcy, AR

$17.25 - $23.50/hr

... Help Desk. If you are passionate about serving our Arkansas communities and want to be part of a ... Ensure employees needs are met quickly, accurately, and competently. Demonstrate strong analytical ...

Empire Merchants Metro

Help Desk Technician

Astoria, NY · On-site

$45K - $75K/yr

Helpdesk Technician operating to provide broad-based support to Empire's user community. The ... Escalate to immediate supervisor if assistance is needed. • Knowledge of Microsoft Products ...

Sheldon ISD

Help Desk Specialist

Houston, TX

$30K/yr

Primary Purpose Provide first-level technical support for the district help desk, addressing ... Support Campus Technicians with various projects as needed * Perform other duties as assigned by ...

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How much do need help jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for need help in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Specialist, and why are they important?

To thrive as a Help Desk Specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by an associate degree or relevant certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely support and high user satisfaction, which are critical for smooth business operations.

How to make $10,000 a month without a degree?

Making $10,000 a month without a degree typically involves developing high-demand skills such as sales, digital marketing, software development, or trades like plumbing and electrical work. Many high-paying roles require experience, certifications, or self-education, and success often depends on building a strong client base or reputation in the chosen field.

What is a good job for someone who wants to help people?

Jobs such as social worker, nurse, teacher, counselor, or healthcare provider are good options for those wanting to help others. These roles often require relevant education, certifications, and strong communication skills, and they typically involve working directly with individuals or communities to improve well-being.

What are some common challenges faced by Help Desk professionals, and how can they be successfully managed?

Help Desk professionals often encounter high volumes of support requests, tight response times, and diverse technical issues from users with varying levels of technical knowledge. Successfully managing these challenges requires strong communication skills, effective prioritization, and familiarity with ticketing systems. Building a solid knowledge base, staying patient under pressure, and collaborating closely with IT teams are also essential for resolving issues efficiently and maintaining user satisfaction.

What does a 'Need Help' job title mean?

A 'Need Help' job title is not a standard position, but it often refers to roles in customer support, help desk, or assistance services. People with this job title are typically responsible for providing help, guidance, or support to customers, clients, or colleagues. Their main duties may include answering questions, resolving issues, and ensuring a positive experience for those seeking help. The specific responsibilities can vary depending on the organization and industry.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as freelance consultants, high-level contractors, certain medical professionals like anesthesiologists or surgeons, and skilled trades such as electricians or plumbers with experience. These positions often require specific skills, certifications, or extensive experience and may involve freelance, contract, or per-project work environments.

Who can help me find a job for free?

Job placement agencies, career centers, and online job boards offer free assistance to help individuals find employment. Many government programs and nonprofit organizations also provide free job search support, resume writing, and interview preparation services.

What is the difference between Need Help vs Customer Service Representative?

AspectNeed HelpCustomer Service Representative
Required CredentialsNone typically requiredHigh school diploma or equivalent; some roles may require training
Work EnvironmentVaries; often in retail, service centers, or online supportCall centers, retail stores, or office settings
Industry UsageCommonly used as a general request for assistanceSpecific role within customer support teams
Search & Comparison IntentSeeking help or support servicesLooking for customer service jobs or roles

While "Need Help" is a broad term used to request assistance, a "Customer Service Representative" is a specific job title focused on providing support to customers. Understanding this difference helps job seekers find relevant opportunities and support resources more effectively.

More about Need Help jobs
What cities are hiring for Need Help jobs? Cities with the most Need Help job openings:
Infographic showing various Need Help job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk Technician

Help Desk Technician

Agile Defense

Montgomery, AL • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 16 days ago

Job description

SUMMARY:
Agile Defense is seeking a highly qualified Help Desk Technician to join our dynamic team on the Field Assistance Service (FAS) Program in Montgomery, AL. The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force.
DUTIES:
  • Provide help desk support for all supported applications via phone/email.
  • Serve as the initial contact for reporting technical issues and answering questions regarding field user issues.
  • Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources.
  • Effectively implement the steps found in available resources by following the instructions to resolve field user issues. Escalate unresolved issues to Team Leads.
  • Clearly and thoroughly document requests for assistance in ticket management system, and track incidents through to resolution/escalation (per client guidelines).
  • Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner.
  • Maintain current knowledge of relevant technologies as assigned.
  • Additional responsibilities as assigned by management.
  • Provide guidance and work mentor-ship to less-experienced technicians.

Qualifications
Background Needed and Years of Experience:
  • Associate degree preferred, or the equivalent combination of education, technical certifications, or training or work experience.
    2-4 Years of telephone customer service or help desk experience.
  • Familiar with Ticketing Software (i.e. Remedy).
  • Experience in providing technical support and troubleshooting network, desktop and/or systems hardware and software.
  • Excellent communication, business analytical and problem-solving/trouble shooting skills.
  • Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally.
  • Strong English language skills (both written and verbal).
  • Willing to work overtime, holidays and weekends when necessary.

Additional Skills & Qualifications
Preferred Technical Skills:
  • Experience with one or more of the following systems, is desired.
  • Automated Civil Engineer System (ACES)
  • Air Force Equal Opportunity Network (AF EONET)
  • Aviation Resources Management System (ARMS)
  • Cargo Movement Operations System (CMOS)
  • Logistics Module (LOGMOD)
  • Online Vehicle Interactive Management System (OLVIMS)
  • Air Force Way (AFWay)
  • Air Force Portal

WORKING CONDITIONS:
Typical Office Environment.
Strength Demands:
Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements:
  • Stand or Sit
  • Walk
  • Repetitive Motion
  • Use Hands / Fingers to Handle or Feel
  • Stoop, Kneel, Crouch, or Crawl
  • Talk or Hear
  • See
  • Push or Pull
  • Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse)

Skills & Requirements Qualifications

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