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Nedap Jobs (NOW HIRING)

Tapestry, Inc.

Manager, Store Operations

New York, NY · On-site

Responsible for the ongoing management and continuous development of our inventory systems - MIMS (inventory management), PCS (shipment management / tracking), Datascan (physical inventory) and Nedap ...

Perdue Farms

Assistant Farm Manager

Savonburg, KS

... the NEDAP Electronic Sow Feeding system, including but not limited to: Location, Start Service Date, Feed Curves, BCS, Heat Check Recordings, etc.Review and document all non-fed ESF events and ...

Tecovas

IT Director

Austin, TX · On-site

Familiarity with our stack, including Unifi, Okta, Shopify POS, Nedap RFID, and NetSuite. What you bring to the table: * You are AI fluent and leaning in. You actively use AI tools in your own work ...

Tapestry, Inc.

Manager, Store Operations

New York, NY · On-site

Responsible for the ongoing management and continuous development of our inventory systems - MIMS (inventory management), PCS (shipment management / tracking), Datascan (physical inventory) and Nedap ...

Tecovas

IT Director

Austin, TX

Familiarity with our stack, including Unifi, Okta, Shopify POS, Nedap RFID, and NetSuite. What you bring to the table: * You are AI fluent and leaning in. You actively use AI tools in your own work ...

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Nedap information

What is the difference between Nedap vs RFID Technician?

AspectNedapRFID Technician
CredentialsTypically requires technical certifications, industry-specific trainingRequires RFID system training and technical certifications
Work EnvironmentDesign, install, and maintain RFID and security systems in various industriesInstall, troubleshoot, and repair RFID hardware and software on-site
Industry UsageUsed in retail, healthcare, logistics, and security sectorsPrimarily employed in retail, warehousing, and supply chain environments

While both roles involve RFID technology, Nedap focuses on developing and integrating RFID solutions at a system level, often working on design and implementation. RFID Technicians typically handle hands-on installation, troubleshooting, and maintenance of RFID hardware. Understanding both roles helps clarify their distinct responsibilities within the RFID industry.

What is Nedap and what do they do?

Nedap is a Dutch technology company that specializes in developing innovative solutions for various sectors, including healthcare, security, retail, livestock management, and identification systems. The company designs and delivers smart products and systems that help organizations improve efficiency, security, and sustainability. Nedap is known for its focus on technology that enables people and organizations to work more effectively, with a strong emphasis on user-friendly and future-proof solutions.

What are some typical projects or responsibilities for professionals working at Nedap, and how do they collaborate with cross-functional teams?

At Nedap, professionals often work on innovative technology solutions in sectors such as healthcare, security, and smart lighting. Daily responsibilities can include developing and implementing software, collaborating on product design, and engaging in client-focused problem-solving. Team members frequently work in multidisciplinary squads, partnering closely with engineers, designers, and product managers to deliver integrated solutions. This collaborative environment encourages knowledge sharing and continuous learning, which helps employees grow their technical and interpersonal skills.

What are the key skills and qualifications needed to thrive as a Nedap (RFID Solutions) Specialist, and why are they important?

To thrive as a Nedap (RFID Solutions) Specialist, you need a strong background in electrical engineering, IT systems, and experience with RFID technology, often supported by relevant technical certifications or degrees. Familiarity with Nedap’s proprietary software, integration platforms, and RFID hardware is typically required. Strong problem-solving skills, effective communication, and project management abilities help you stand out in this position. These skills are crucial for successfully implementing and maintaining RFID solutions that optimize business operations and security.
Infographic showing various Nedap job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Technical Support Engineer - Security

Nedap NV

Burlington, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Originally founded in 1929 in the Netherlands, Nedap is a global technology company dedicated to creating innovative, high-impact solutions that improve everyday work. With over 1,000 employees worldwide, Nedap is recognized as a global leader in RFID platform solutions, driving digital transformation across multiple industries.
In North America, Nedap has been operating for nearly 15 years and continues to scale rapidly across three key markets. As the organization accelerates its growth in North America, we are hiring a Technical Support Engineer for our Nedap Security Management Business.
As a Technical Support Engineer, you will provide technical support to global customers and partners within your local time zone while continuing to develop your technical expertise and international network.
You will be part of the Global Technical Support Centre of Nedap Security Management. The team consists of colleagues based at our headquarters in the Netherlands, across Europe, and in other regions around the world.
Key responsibilities:
  • Technical Customer Support: Provide technical support to business partners and end customers across North America and global regions within your local time zone. Troubleshoot and resolve issues related to software, hardware, networking, integrations, and system performance.
  • Customer Enablement & Training: Support customers and partners in deploying and optimizing Nedap Security Management solutions. Deliver technical guidance, training, and occasional on-site support to help partners become more autonomous and successful.
  • Product Expertise & Continuous Learning: Act as a product specialist by continuously developing expertise in Nedap's access control solutions and new functionalities. Stay up to date on product developments and industry trends.
  • Testing, Documentation & Improvement: Support testing of new functionalities and contribute to technical documentation and knowledge sharing within the global Technical Support team. Identify recurring issues and proactively suggest improvements to enhance customer experience and operational efficiency.
  • Cross-Functional Collaboration: Work closely with Product Experts, Engineering, Sales, and Operations teams to support customer success, improve internal processes, and contribute to product improvements based on customer feedback and field experience.

What we're looking for:
  • Technical understanding of IT infrastructures, networks, databases, software, and hardware environments
  • Knowledge of networking concepts such as TCP/IP, DNS, routers, firewalls, ports, and connectivity troubleshooting
  • Strong troubleshooting and analytical skills
  • Excellent communication skills in English, both written and verbal
  • Customer-first mindset with a strong service orientation
  • Ability to work independently and proactively manage priorities
  • Organized and structured approach to work
  • Hands-on mentality with willingness to support operational and technical tasks
  • Ability to remain calm and solution-focused in fast-paced situations
  • Curiosity and willingness to continuously learn and develop technical expertise

Other requirements:
  • Flexible availability: This role requires participation in an on-call rotation, including occasional evenings, weekends, and holidays, to support critical issues.
  • This is a hybrid role based in Burlington, MA, requiring in-office presence two days per week
  • Domestic and international travel (15-25%), including trips to our headquarters in the Netherlands
  • Valid U.S. driver's license and eligibility for U.S. employment

Prolonged Desk Work: Extended periods of sitting at a desk and working on a computer, requiring good posture and ergonomic practices. Lifting requirements: must be able to occasionally lift and carry items weighing 15-20 pounds
What We Offer
  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Life, LTD, and STD insurance coverages
  • Flexible work hours and remote options
  • Paid time off (PTO) and parental leave
  • A professional environment that supports personal and professional growth - "First People, then Technology"

Base Salary range based on experience level and location is estimated to be in the range of $90,000 - $125,000.
Nedap is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and equitable work environment where every individual is valued and empowered to thrive. Nedap provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, color, sex, disability, national origin, race, religion, veteran status, or any other characteristic protected by federal, state or local laws.
#Nedap #SecurityManagement#DigitalTwin#Support #Technical #Growth# #EntrepreneurialMindset

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