Ensure NCR documentation aligns with Hitachi Energy quality management processes and customer requirements. Customer & Team Collaboration * Work closely with project managers, engineers, and ...
Ensure NCR documentation aligns with Hitachi Energy quality management processes and customer requirements. Customer & Team Collaboration * Work closely with project managers, engineers, and ...
Ensure NCR documentation aligns with Hitachi Energy quality management processes and customer requirements. Customer & Team Collaboration * Work closely with project managers, engineers, and ...
Ensure NCR documentation aligns with Hitachi Energy quality management processes and customer requirements. Customer & Team Collaboration * Work closely with project managers, engineers, and ...
Lead customer qualification processes including APQP, PPAP, and FAI activities * Manage non ... Lead and develop the site's quality team including quality engineering and inspection resources
Quick apply
Lead customer qualification processes including APQP, PPAP, and FAI activities * Manage non ... Lead and develop the site's quality team including quality engineering and inspection resources
Quality Manager
Raleigh, NC · On-site
Lead customer qualification processes including APQP, PPAP, and FAI activities * Manage non ... Lead and develop the site's quality team including quality engineering and inspection resources
Quality Manager
Raleigh, NC · On-site
Lead customer qualification processes including APQP, PPAP, and FAI activities * Manage non ... Lead and develop the site's quality team including quality engineering and inspection resources
Quality Manager
Raleigh, NC · On-site
Lead customer qualification processes including APQP, PPAP, and FAI activities * Manage non ... Lead and develop the site's quality team including quality engineering and inspection resources
Quality Manager
Raleigh, NC · On-site
Lead customer qualification processes including APQP, PPAP, and FAI activities * Manage non ... Lead and develop the site's quality team including quality engineering and inspection resources
Quality Manager
Raleigh, NC · On-site
Lead customer qualification processes including APQP, PPAP, and FAI activities * Manage non ... Lead and develop the site's quality team including quality engineering and inspection resources
Quality Manager
Raleigh, NC · On-site
Lead customer qualification processes including APQP, PPAP, and FAI activities * Manage non ... Lead and develop the site's quality team including quality engineering and inspection resources
... engineering, as well as end customers to deliver customized solutions based on the latest ... reporting (NCR). What You Bring * Bachelor's degree in electrical engineering, or an equivalent ...
... engineering, as well as end customers to deliver customized solutions based on the latest ... reporting (NCR). What You Bring * Bachelor's degree in electrical engineering, or an equivalent ...
Review Contractor Quality Plans to ensure alignment with the Project Quality Plans and the customer ... Ensure that the completion system, deviation, NCR (Non-Conformance Report) System, CCRP system and ...
Review Contractor Quality Plans to ensure alignment with the Project Quality Plans and the customer ... Ensure that the completion system, deviation, NCR (Non-Conformance Report) System, CCRP system and ...
Review Contractor Quality Plans to ensure alignment with the Project Quality Plans and the customer ... Ensure that the completion system, deviation, NCR (Non-Conformance Report) System, CCRP system and ...
Review Contractor Quality Plans to ensure alignment with the Project Quality Plans and the customer ... Ensure that the completion system, deviation, NCR (Non-Conformance Report) System, CCRP system and ...
Ncr Customer Engineer information
See Raleigh, NC salary details
$37.9K - $44.1K
11% of jobs
$44.1K - $50.2K
1% of jobs
$50.2K - $56.3K
2% of jobs
$56.3K - $62.5K
5% of jobs
$66.5K is the 25th percentile. Wages below this are outliers.
$62.5K - $68.6K
9% of jobs
$68.6K - $74.8K
19% of jobs
The median wage is $75.6K / yr.
$74.8K - $80.9K
19% of jobs
$85.2K is the 75th percentile. Wages above this are outliers.
$80.9K - $87K
12% of jobs
$87K - $93.2K
10% of jobs
$93.2K - $99.3K
8% of jobs
$99.3K - $105.5K
4% of jobs
$37.9K
$76.4K
$105.5K
How much do ncr customer engineer jobs pay per year?
As of Sep 6, 2026, the average yearly pay for ncr customer engineer in Raleigh, NC is $76,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $87,500.00 per year, depending on experience, location, and employer.
What is an Ncr Customer Engineer?
An NCR Customer Engineer is responsible for installing, maintaining, and repairing NCR hardware and software solutions, including ATMs, point-of-sale systems, and self-service kiosks. They troubleshoot technical issues, provide customer support, and ensure system uptime for clients in banking, retail, and other industries. This role requires strong technical skills, customer service abilities, and often involves fieldwork with travel to client locations.
What does an Ncr Customer Engineer do?
A typical day for an NCR Customer Engineer involves traveling to client sites to install, maintain, or repair NCR equipment such as ATMs, self-checkout machines, and point-of-sale systems. You will diagnose technical issues, perform preventive maintenance, and provide on-site technical support, often working independently or as part of a regional team. Customer interaction is frequent, so clear communication and professionalism are essential. The role may require working flexible hours or being on-call, and you’ll regularly update service tickets and collaborate with NCR technical support or parts logistics teams. This variety makes each day dynamic and offers valuable hands-on experience with cutting-edge technology.
What are the key skills and qualifications needed to thrive as an Ncr Customer Engineer?
Excelling as an NCR Customer Engineer requires a solid understanding of electromechanical systems, troubleshooting, and maintenance, typically backed by technical training or an associate degree in electronics or a related field. Familiarity with NCR hardware, such as ATMs, POS systems, and related diagnostic tools, as well as certifications like CompTIA A+ or OEM training, is highly valued. Strong customer service skills, effective communication, and the ability to work independently are essential soft skills in this position. These competencies ensure quick and accurate resolution of technical issues, leading to high customer satisfaction and minimal business disruption.
What job categories do people searching Ncr Customer Engineer jobs in Raleigh, NC look for?
The top searched job categories for Ncr Customer Engineer jobs in Raleigh, NC are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 26 days ago
Key responsibilities
Perform functional and acceptance testing of IEDs and associated protection and control systems according to IEC 61850 standards.
Integrate, configure, and validate IEDs with MicroSCADA systems, including signal mapping, database configuration, and HMI validation.
Prepare commissioning reports, maintain documentation of system configurations and test results, and document non-conformances and corrective actions.
Job description
Location:
Raleigh, North Carolina, United States
Job ID:
R0117458
Date Posted:
2026-02-09
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity
The P&C Commissioning Engineer is responsible for on-site testing and commissioning of Intelligent Electronic Devices (IEDs) and associated protection and control systems for electrical substations. This role involves installation supervision, testing, and commissioning of advanced digital systems, ensuring compliance with standards, safety, and project timelines. The P&C Field Engineer collaborates with project managers, customers, and technical teams to deliver reliable and high-quality solutions.
How you'll make an impact:
Commissioning & Testing
Integration & Configuration
Documentation & Reporting
Customer & Team Collaboration
Health, Safety & Compliance
Your Background:
Expertise in IED testing and configuration from major manufacturers:
More About Us:
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Equal Employment Opportunity
Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals
with disabilities.
Accessibility and reasonable accommodation
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Raleigh, North Carolina, United States
Job ID:
R0117458
Date Posted:
2026-02-09
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity
The P&C Commissioning Engineer is responsible for on-site testing and commissioning of Intelligent Electronic Devices (IEDs) and associated protection and control systems for electrical substations. This role involves installation supervision, testing, and commissioning of advanced digital systems, ensuring compliance with standards, safety, and project timelines. The P&C Field Engineer collaborates with project managers, customers, and technical teams to deliver reliable and high-quality solutions.
How you'll make an impact:
Commissioning & Testing
- Perform functional and acceptance testing of IEDs (protection relays, bay controllers, merging units) according to IEC 61850 standards.
- Configure and validate relay settings, logic, and communication parameters.
- Conduct GOOSE messaging and MMS verification for interoperability.
- Execute end-to-end testing of protection schemes using OMICRON CMC or equivalent tools.
- Validate time synchronization (SNTP/PTP) and redundancy schemes for IED networks.
- Document all IED test results and maintain compliance with customer and regulatory requirements.
Integration & Configuration
- Integrate IEDs with MicroSCADA systems: Perform signal mapping, database configuration, and HMI validation to ensure accurate visualization and control.
- IEC 61850 Engineering: Validate Substation Configuration Language (SCL) files, including ICD, CID, and SCD, and ensure proper GOOSE and MMS communication between devices.
- Communication Protocols: Verify and troubleshoot interoperability for Modbus, DNP3, and IEC 61850 protocols across multi-vendor environments.
- Network Configuration: Set up and test Ethernet switches, VLANs, and redundancy schemes (PRP/HSR) for substation automation networks.
- Cybersecurity Compliance: Implement and verify secure access, password policies, and firewall settings in accordance with Hitachi Energy standards.
- System Performance Validation: Conduct end-to-end testing of SCADA integration, including alarms, events, and control commands, ensuring seamless operation between IEDs and MicroSCADA.
Documentation & Reporting
- Prepare commissioning reports, detailed test records, and as-built documentation for customer approval and internal archives.
- Maintain accurate logs of system configurations, parameter changes, and firmware updates for all IEDs and associated equipment.
- Ensure documentation complies with Hitachi Energy standards, IEC 61850 engineering guidelines, and project-specific requirements.
- Provide clear and organized records to support operational learning and future maintenance activities.
- Identify and document any non-conformances during installation, testing, or commissioning activities.
- Prepare Non-Conformance Reports (NCRs) detailing the issue, root cause, and corrective actions.
- Communicate NCRs promptly to project managers and quality teams for resolution.
- Track and verify implementation of corrective actions before project close-out.
- Ensure NCR documentation aligns with Hitachi Energy quality management processes and customer requirements.
Customer & Team Collaboration
- Work closely with project managers, engineers, and customers during commissioning phases.
- Provide technical support and training to customers and site personnel.
- Participate in meetings to discuss commissioning progress and resolve issues.
Health, Safety & Compliance
- Ensure all commissioning activities comply with company HSE policies and site safety requirements.
- Promote a culture of safety and integrity during on-site work.
Your Background:
- Bachelor's degree in Electrical Engineering or related field.
- 3+ years of experience in field testing and commissioning of protection and control systems.
Expertise in IED testing and configuration from major manufacturers:
- Strong knowledge of Hitachi ABB: REC670, REL670, REF615, RET670, and MicroSCADA integration.
- Experience with Siemens: SIPROTEC series (e.g., 5 series relays), DIGSI configuration tools.
- SEL (Schweitzer Engineering Laboratories): SEL-351, SEL-421, SEL-751, and AcSELerator software.
- Hands-on experience with advanced test equipment (OMICRON CMC, DOBLE) for secondary injection and end-to-end testing.
- Familiarity with SCADA integration, communication protocols (Modbus, DNP3, IEC 61850), and Ethernet network configuration (PRP/HSR).
- Excellent leadership, communication, and problem-solving skills.
- Ability to travel extensively within the assigned zone.
- Professional Engineering license or PMP certification preferred.
More About Us:
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
- Health Care (medical, dental, vision, etc.)
- Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
- Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
- Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
- Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Equal Employment Opportunity
Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals
with disabilities.
Accessibility and reasonable accommodation
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
About Hitachi Vantara
Sourced by ZipRecruiter
Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Santa Clara, CA, US
Year founded
2017