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Ncic Operator Jobs in Longview, TX (NOW HIRING)

Ncic Operator information

See Longview, TX salary details

$8

$14

$21

How much do ncic operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ncic operator in Longview, TX is $14.45, according to ZipRecruiter salary data. Most workers in this role earn between $11.65 and $15.87 per hour, depending on experience, location, and employer.

What is an NCIC operator?

NCIC Operators are professionals responsible for accessing and managing data within the National Crime Information Center (NCIC) database. They assist law enforcement agencies by running background checks, verifying criminal records, and searching for stolen property or missing persons. Their work is vital for ensuring timely and accurate information sharing between agencies, which helps in investigations and public safety. NCIC Operators must adhere to strict confidentiality and security protocols while handling sensitive information.

What skills and qualifications are needed to be an NCIC operator?

To thrive as an NCIC Operator, you need a strong attention to detail, a solid understanding of law enforcement procedures, and typically a high school diploma or equivalent with specialized NCIC certification. Proficiency in using the NCIC database system, police records management software, and secure communication tools is essential. Excellent communication, discretion, and the ability to remain calm under pressure are standout soft skills for this role. These skills and qualities are crucial for ensuring accurate and timely information handling, which directly impacts law enforcement effectiveness and public safety.

What are common challenges faced by NCIC operators, and how can they be addressed?

NCIC Operators often face challenges such as high-pressure situations, handling sensitive or urgent information, and maintaining accuracy under time constraints. Staying focused and detail-oriented is essential, as errors can have significant consequences for law enforcement operations. Effective communication with law enforcement officers and proficiency with the NCIC database system are critical for success. Regular training, strong organizational skills, and a calm demeanor help operators manage these challenges and contribute positively to their teams.

What is the difference between Ncic Operator vs Data Entry Clerk?

AspectNcic OperatorData Entry Clerk
CredentialsTypically requires background checks, security clearance, and familiarity with NCIC systemsUsually requires basic computer skills and high school diploma
Work EnvironmentLaw enforcement agencies, government offices, secure facilitiesOffices, administrative settings, remote options
Industry UsageLaw enforcement, criminal justiceVarious industries including healthcare, finance, retail
Search & Comparison IntentUnderstanding specialized law enforcement rolesGeneral administrative data input tasks

The Ncic Operator and Data Entry Clerk roles both involve data handling but differ significantly in credentials, work environment, and industry focus. Ncic Operators work within law enforcement agencies, handling sensitive criminal justice data, often requiring security clearances. Data Entry Clerks perform general data input across various industries with less specialized requirements. The comparison highlights the specialized nature of Ncic Operator roles versus the broader scope of Data Entry Clerks.

What are popular job titles related to Ncic Operator jobs in Longview, TX? For Ncic Operator jobs in Longview, TX, the most frequently searched job titles are:
What job categories do people searching Ncic Operator jobs in Longview, TX look for? The top searched job categories for Ncic Operator jobs in Longview, TX are:
What cities near Longview, TX are hiring for Ncic Operator jobs? Cities near Longview, TX with the most Ncic Operator job openings:
Infographic showing various Ncic Operator job openings in Longview, TX as of August 2026, with employment types broken down into 50% Full Time, 48% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $30,062 per year, or $14.5 per hour.

9-1-1 Trainee - Public Safety Communications

City of Longview

Longview, TX • On-site

$40K/yr

Full-time

Re-posted 27 days ago


City Of Longview (Texas) rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

276th of 844 rated public administrative organizations


Job description

Description Performs a variety of dispatch duties on behalf of the City's Public Safety Communications Center; provides for the delivery of emergency and non-emergency services to the public; prepares dispatch records and documentation; operates various types of telecommunications equipment; and performs other related duties as assigned. Examples of Duties Answers and processes incoming 911 and non-emergency calls for assistance from the public. Requests and obtains information from callers; determines the need and type of service required.

Provides detailed pre-arrival instructions to callers necessary to assist in stabilizing patients and/or securing potential crime scenes. Applies professional communication techniques to calm hysterical, irrational, or irate callers. Documents and enters call information into the Computer Aided Dispatch (CAD) system.

Prepares, maintains, and submits various types of dispatch records and documentation. Monitors incoming radio traffic; dispatches Police, Fire, EMS, and/or non-emergency response personnel to appropriate call locations. Maintains communication with field units; monitors the location and safety of field personnel.

Researches and relays call information to responders; performs driver license, vehicle registration, criminal background, and warrant checks; processes wrecker requests. Operates various types of telecommunications equipment, software programs and systems including TLETS, VIN Assist, Positron Phone, Firehouse, Higher Ground, RMS, and Municipal Court Citation Maintenance systems. Inputs, updates, and verifies the accuracy of information in the NCIC/TCIC systems; validates and confirms the status of entries.

Assists in monitoring security cameras, Doppler Radar, and National Weather Service Bulletins; gathers and disseminates related information to appropriate parties. Provides referral services/support to other City departments including Public Works, Streets, Sanitation, Environmental Health, Transit, and the Municipal Court. Attends training and develops public safety communications knowledge and skills.

Maintains compliance with established Public Safety Communications policies and procedures. Performs other related duties as assigned or required. Minimum Requirements High School Diploma or equivalent; no experience is required as this is an entry-level position.

Basic TCLEOSE Telecommunications Operator, NCIC/TCIC (Less Than Full Access) Operator, TTY, NOAA Skywarn Observer, EMD, CPR, and National Incident Management System (NIMS) ICS certifications are required within six months of employment. Must possess a valid Texas Driver's License. Physical Demands/Work Environment Work is performed in a public safety communications environment, working 8 hour shifts that require six (6) employees to be on staff at all times.

Subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 40 pounds. Exposure to high levels of stress and emotional/psychological challenges common to the delivery of safety sensitive emergency dispatch services is involved.


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