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Navigation Jobs in New Brunswick (NOW HIRING)

Chinese-American Planning Council

$24.73 - $26.93/hr

This position works closely with parents to help them understand their children's educational needs, navigate the IEP process, and access community-based services. The Caseworker also supports ...

JEFF WYLER AUTOMOTIVE FAMILY

CA$80K - CA$100K/yr

Ensure website content, navigation, inventory merchandising, pricing, incentives, forms, calls-to-action, and promotional messaging are accurate and up to date. * Build and maintain landing pages for ...

Carter's

Supervisor (Part Time)

Saint John, NB

Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14Welcome customers with a warm greeting and provide assistance with our product styles ...

New

INTERSTATE OIL COMPANY

Ability to navigate stairs and walking on a daily basis. * Prolonged periods of sitting at a desk and working on a computer. * Extreme temperatures may be experienced when meeting prospects in the ...

Temco Logistics

Comfort with GPS navigation and smartphone apps. * Experience driving box trucks or delivery vehicles (preferred). * Familiarity with appliance installation tools and basic plumbing/electrical (a ...

ABBOTT HOUSE

Coach Supervisor

East Elmhurst, NY · On-site

Help Coaches navigate the DOE and other systems, as needed. * Help Coaches prevent and navigate crises, as they arise. * Monitor the progress Coaches are making with young people through regular ...

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All JobsNavigation JobsNavigation Jobs in New Brunswick

Navigation information

What is the difference between Navigation vs Cartographer?

AspectNavigationCartographer
Required CredentialsHigh school diploma or equivalent; GPS and mapping software skillsDegree in geography, cartography, or related field; GIS certification
Work EnvironmentOutdoor, mobile, or vehicle-based settingsOffice or fieldwork involving map creation and analysis
Industry UsageTransportation, logistics, outdoor activitiesMapping agencies, GIS firms, urban planning

Navigation focuses on guiding routes and movement, often using GPS and real-time data, while cartographers create detailed maps and spatial representations. Both roles require geographic knowledge, but navigation emphasizes route guidance, whereas cartography involves map design and analysis.

What is a navigation job?

A navigation job involves planning, directing, and managing the movement of ships, aircraft, or vehicles to ensure safe and efficient travel. Roles often require knowledge of navigation tools, charts, and regulations, and may involve working with GPS, radar, or other positioning systems. These jobs are common in maritime, aviation, and transportation industries.

What is the job of a navigation?

A navigation professional is responsible for planning, directing, and coordinating the movement of ships, aircraft, or vehicles to ensure safe and efficient travel. They use tools such as maps, GPS, and radar, and often require certifications or training in navigation techniques. Their work environment can include ships, aircraft, or land vehicles, depending on the specific role.
Navigation jobs near you
Infographic showing various Navigation job openings in New Brunswick as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Bilingual Technical Customer Service Agent-Remote

Moncton, NB • Remote

OPENLANE
Manufacturing • 1 - 5K employees
Learn more about OPENLANEexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Key responsibilities

  • Handle inbound customer inquiries and provide timely and accurate responses.

  • Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.

  • Collaborate with cross-functional teams to expedite issue resolution and enhance the overall customer experience.

Openlane rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:

  • Competitive pay

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

  • Immediately vested 401K (US) or RRSP (Canada) with company match

  • Paid Vacation, Personal, and Sick Time

  • Paid maternity and paternity leave (US)

  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

  • Robust Employee Assistance Program

  • Employer paid Leap into Service Day to volunteer

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and meaningful advancement

*This is a Remote position in Canada.

Business hours are Monday to Friday 7:00 am to 8:00 pm EST, Saturday 8:00 am to 6:00 PM EST. Agents work a 40-hour work week during business operations, scheduled in 8.5-hour shifts that include a 30-minute unpaid lunch break.

We're Looking For:

We are seeking a Bilingual Technical Customer Service Agent with experience providing exceptional customer service and troubleshooting. You will be part of a Global Customer Service team responsible for ensuring customer satisfaction and issue resolution. In this role, you will have the opportunity to use your experience in prioritizing customer needs, resolving issues efficiently, and maintaining a positive customer-centric approach. You must have the ability to navigate multiple systems and software to ensure you attempt to have a first-contact resolution. The ideal candidate will have 2+ years of experience in customer service or technical support with the ability to develop a strong understanding of our product offerings.

You Are:

  • Customer-Focused. Your primary focus is on understanding and meeting the needs of our customers. You go the extra mile to ensure their satisfaction and happiness.

  • Effective Communicator. You possess strong communication skills, both verbal and written, allowing you to articulate solutions clearly and concisely.

  • Adaptable. You are flexible and can easily adapt to changes in procedures, priorities, and technology. While on a call or chat, you will be required to navigate multiple systems and software.

  • Resolute. You strive for excellence to obtain First Contact Resolution by identifying issues, understanding requests, determining the root cause, and then selecting or explaining the solution clearly and effectively.

  • Technically Proficient. You have a solid understanding of technical troubleshooting, including site navigation, login issues, and application functionality, and can assist customers with these issues effectively.

You Will:

  • Handle inbound customer inquiries and provide timely and accurate responses.

  • Initiate outbound calls to address customer concerns and ensure they have a positive experience in a timely manner.

  • Work within multiple channels to include chat, case (written), and phone calls (verbal).

  • Collaborate with cross-functional teams to expedite issue resolution and enhance the overall customer experience.

  • Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.

  • Use CRM software, specifically GDC Salesforce, and a Contact Center telephony system to track customer interactions and manage cases.

  • Handle approximately 60 - 100 interactions per day, including calls, chats, cases, and Slack channel requests, ensuring quality standards for all interactions are met.

Must Have's:

  • Bilingual in English & French.

  • 3+ Years of customer service or technical support experience.

  • Bachelor's degree in business or other related field. May have related experience in lieu of a degree.

  • Proficiency in handling customer inquiries, resolving issues, and managing customer expectations.

  • Strong organizational and time management skills.

  • The ability to troubleshoot within technical applications and proficiency in utilizing multiple applications at once.

  • Excellent oral and written communication skills.

  • Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.

  • Use CRM software, specifically GDC Salesforce, and a Contact Center telephony system to track customer interactions and manage cases.

  • Experience with SalesForce or any CRM and Contact Center telephony system.

  • Technical troubleshooting experience in a SaaS environment.

Nice to Have's:

  • Experience using CRM software for tracking customer interactions.

  • Previous experience in the automotive industry.

  • Existing familiarity with our specific product offerings.

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Hourly: $20.00 - $25.00

What Openlane employees say

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