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Navigate360 Jobs in Ohio (NOW HIRING)

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Navigate360 information

What is Navigate360?

Navigate360 is a company that provides safety and wellness solutions for schools and organizations. Their services include emergency management, threat assessment, safety planning, and mental health resources to help create safer, more supportive learning environments. They utilize a combination of technology, training, and expert guidance to help institutions prevent, prepare for, and respond to various safety and security challenges.

What are the key skills and qualifications needed to thrive as a Safety Solutions Specialist at Navigate360?

To thrive as a Safety Solutions Specialist at Navigate360, you need a solid background in safety and security protocols, crisis management, and often a relevant bachelor's degree. Familiarity with threat assessment tools, emergency management software, and compliance systems like ALICE or similar is typically required. Strong communication, problem-solving, and training skills help you effectively support schools and organizations in implementing safety programs. These skills ensure that you can deliver impactful safety solutions, foster safer environments, and respond effectively to emergencies.

What types of teams or departments do professionals at Navigate360 typically collaborate with, and how does this impact day-to-day responsibilities?

At Navigate360, professionals often work closely with cross-functional teams such as product development, customer success, sales, and IT to deliver comprehensive safety solutions. This collaborative environment means you may participate in joint meetings, contribute to multidisciplinary projects, and coordinate efforts to support clients effectively. Such collaboration not only broadens your skill set but also provides a dynamic workday, as tasks can range from technical problem-solving to client communication and training. Being adaptable and proactive is key to thriving in this interconnected structure.

What is the difference between Navigate360 vs School Safety Coordinator?

AspectNavigate360School Safety Coordinator
CredentialsTypically requires safety, security, or education-related certificationsOften requires safety training, education background, or security certifications
Work EnvironmentWorks with schools, districts, or safety organizations to implement safety programsWorks directly within schools to coordinate safety measures and emergency plans
Industry UsageUsed by safety technology providers and educational institutionsCommonly employed by schools and school districts
Search & Comparison IntentPeople compare safety solutions and programsIndividuals look for safety roles within schools

Navigate360 and School Safety Coordinator roles both focus on school safety but differ in scope. Navigate360 provides safety solutions and technology, while a School Safety Coordinator manages safety plans within schools. Understanding these differences helps in choosing the right safety approach or career path.

What job categories do people searching Navigate360 jobs in Ohio look for?

The top searched job categories for Navigate360 jobs in Ohio are:

What cities in Ohio are hiring for Navigate360 jobs?

Cities in Ohio with the most Navigate360 job openings:

Navigate360 jobs near you
Infographic showing various Navigate360 job openings in Ohio as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution.

Customer Service & Logistics Coordinator

Navigate360

Richfield, OH • On-site

$16.75 - $22/hr

Other

Posted 9 days ago

Job description

Customer Service & Logistics Coordinator

Hybrid • Corporate Headquarters - Richfield, OH

Overview

Level Entry Position Type Full Time

Description

The Customer Service & Logistics Coordinator will focus on inventory management, fulfillment, and Customer Service. The Customer Service Coordinator will provide continual feedback to the Customer Service and Logistics and Operations Organization to continually improve inventory, shipping and ordering processes and efficiency of systems.

Duties / Responsibilities:

  • Perform counts and ensure all inventory is accounted for and reported according to company policy.
  • Investigate and correct discrepancies in reported quantities and locations of all inventory.
  • Manage cycle counts of product inventories on a regular basis.
  • Help maintain adequate inventory levels to meet customer demand.
  • Monitor delivery schedule and customer orders.
  • Place and receive orders in a timely and accurate manner.
  • File claims when defective products are discovered.
  • Coordinate on-site team equipment, supplies, and logistical elements relative to delivery of such items.
  • Support on-site team equipment kit setup and configuration.
  • Provide daily customer service to event registrants and internal team members.
  • Proactively ensure the event software (CVENT) is accurate, configured correctly and operating effectively.
  • Maintain detailed records of daily interactions with customers, payment activity, reported issues, within the company CRM.
  • Support Class events through marketing and class logistics
  • Collaborate with logistics staff and clients to ensure inventory, returns, processing or other issues are resolved in a timely manner.
  • Other duties as assigned.
Qualifications

Required Qualifications:

  • High school diploma and willingness to learn through on-the-job training
  • Strong communication skills and ability to remain calm and professional in all circumstances
  • 2+ years of Customer Service Experience
  • Excellent oral and written communication skills
  • Excellent attention to detail. Well organized and works with a high degree of accuracy.
  • Working knowledge of Salesforce, PC and Mac operating systems and Microsoft Office365 Applications

Preferred Qualifications:

  • College degree
  • 3+ years of Customer Service Experience
  • Bilingual English/Spanish

Normal Working Hours and Conditions: Core business hours are generally 8:00 am – 5:00 pm. However, this position will require work to be performed outside of normal business hours based on Company operations.

Physical Requirements: Primary functions require sufficient physical ability and mobility to work in an office setting including verbally communicating, seeing, and hearing to exchange information and fine coordination including use of a computer keyboard. Daily physical functions include standing, sitting, and walking for prolonged periods of time and occasionally stooping, bending, kneeling, crouching, reaching, and twisting. The employee may engage in lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 25 pounds. The position also requires the operation of office equipment requiring repetitive hand movement.

Navigate360 is an Equal Opportunity Employer and does not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.

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