Natural Gas Commercial Manager Jobs (NOW HIRING)

Job Summary:
Picarro is a leader in data-driven methane emissions management, seeking a Product Manager for their Natural Gas team at the Santa Clara headquarters. The role involves owning the product roadmap, collaborating with cross-functional teams, and driving market insights to enhance Picarro's gas product portfolio.
Responsibilities:
• Own your product roadmap. Define, prioritize, and communicate a product roadmap for natural gas solutions that balances near-term customer needs with long-term strategic bets, across both hardware and software dimensions.
• Drive market and customer insight. Conduct customer interviews, analyze field and usage data, and synthesize market research to identify high-impact opportunities, validate product concepts, and maintain a deep understanding of the natural gas and energy landscape.
• Write clear requirements. Author Marketing Requirements Documents (MRDs), Product Requirements Documents (PRDs), user stories, and acceptance criteria for both hardware features and software releases.
• Lead cross-functional execution. Partner with R&D, engineering, manufacturing, QA, software development, and data analytics teams to bring products to market on time and within budget.
• Champion Agile delivery. Serve as an active product owner in Agile scrum cycles — participate in sprint planning, backlog grooming, story review, and retrospectives for software and data platform initiatives.
• Support hardware NPI. Collaborate with engineering and operations on New Product Introduction (NPI) and Product Lifecycle (PLC) processes, ensuring smooth transitions from development to production.
• Enable the commercial team. Develop sales collateral, training materials, and competitive positioning to support the gas business team; respond to technical customer inquiries and assist in pre-sales activities.
• Represent Picarro externally. Present products and solutions at industry conferences, trade shows, and customer sites; build lasting relationships with key gas utility accounts and industry stakeholders to collaborate on new product breakthroughs and establish reference standards for the industry.
• Measure success. Define KPIs for product initiatives; track adoption and field performance post-launch and drive continuous improvement based on data and customer feedback.
• Stay ahead of the market. Monitor the competitive landscape, emerging technologies, and regulatory trends in methane emissions detection, leak detection, and natural gas network management.
Qualifications:
Required:
• Bachelor's degree in Engineering, Physics, Chemistry, Environmental Science, or a related technical field. M.S. or Ph.D. a plus.
• 3–5 years of experience in product management and overall 5 to 10 years of experience in applications engineering, or an equivalent role with direct product ownership responsibilities.
• Hands-on experience managing both hardware products and software products.
• Demonstrated familiarity with Agile software development methodologies.
• Experience as a product owner or active participant in sprint-based development.
• Experience with hardware product development processes, including NPI, design verification, and product lifecycle management.
• Ability to comprehend and communicate complex technical concepts clearly to diverse audiences — from engineers and data scientists to executive leadership and non-technical utility customers.
• Strong written and verbal communication skills; experience writing MRDs, PRDs, or functional specifications.
• Strong aptitude to articulate and execute on business strategy with a results-oriented, 'make it happen' attitude.
• Willingness to travel domestically and internationally approximately 20% of the time for customer visits, conferences, and trade shows.
Preferred:
• Demonstrated knowledge of the Natural Gas and Energy markets, including utility operations, DIMP, and emissions regulations.
• Familiarity with methane leak detection, emissions monitoring, or optical spectroscopy technologies.
• Experience with data analytics products, cloud-based SaaS platforms, or enterprise software for the energy sector.
• Proficiency with product and project management tools such as Jira, Confluence, Pendo, or Figma.
• Exposure to regulatory frameworks governing methane emissions, EPA reporting, or pipeline safety.
• Prior experience in a startup or high-growth technology company.
Company:
Picarro produces gas analyzers for a variety of markets, including atmospheric science, greenhouse gas measurement, air quality, and others. Founded in 1998, the company is headquartered in Santa Clara, USA, with a team of 201-500 employees. The company is currently Growth Stage.