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Mychart Jobs in O Fallon, IL (NOW HIRING)

... MyChart messages from patients and other members of the care team.  Assist in scheduling tests, treatments, or procedures at other facilities.  Assess patient status to determine the need for ...

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Mychart information

See O Fallon, IL salary details

$17.7K

$58.6K

$117.5K

How much do mychart jobs pay per year?

As of Aug 26, 2026, the average yearly pay for mychart in O Fallon, IL is $58,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,200.00 per year, depending on experience, location, and employer.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What are the most commonly searched types of Mychart jobs in O Fallon, IL?

The most popular types of Mychart jobs in O Fallon, IL are:

What job categories do people searching Mychart jobs in O Fallon, IL look for?

The top searched job categories for Mychart jobs in O Fallon, IL are:

What cities near O Fallon, IL are hiring for Mychart jobs?

Cities near O Fallon, IL with the most Mychart job openings:

Infographic showing various Mychart job openings in O Fallon, IL as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,617 per year, or $28.2 per hour.

Medical Receptionist - Primary Care Belleville

Belleville, IL • On-site


Trinity Health
Health Care and Social Assistance • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

570th of 893 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents


$16 - $19.50/hr

Full-time

Medical

Posted 14 days ago


Job description

Employment Type:Full timeShift:Day ShiftDescription:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

  • Welcome patients and visitors with professionalism and compassion.
  • Check patients in and verify registration and insurance information.
  • Schedule, confirm, and reschedule appointments.
  • Answer phones, respond to inquiries, and route messages appropriately.
  • Collect payments and support accurate billing processes.
  • Assist with patient communications, paperwork, and MyChart support.
  • Maintain patient records and support day-to-day office operations.
  • Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

  • EDUCATION: High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school. Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
  • CREDENTIALS/LICENSURE: None
  • MINIMUM EXPERIENCE: 1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

  • Day-one benefits for eligible team members with no waiting period.
  • Opportunities for career growth and professional development.
  • Supportive, team-oriented workplace culture.
  • Meaningful work helping patients access the care they need.
  • A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.


Trinity Health logo

About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US


What Trinity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom