Leverage the advanced EMR and MyChart portal to enhance communication, scheduling, and patient engagement. * Utilize on site laboratory and X ray services for timely diagnostics. * Participating in ...
Leverage the advanced EMR and MyChart portal to enhance communication, scheduling, and patient engagement. * Utilize on site laboratory and X ray services for timely diagnostics. * Participating in ...
School Based Patient Services Representative
Kailua Kona, HI · On-site
$18.96/hr
Medical
Dental
Vision
Life
Retirement
PTO
Respond to MyChart messages, texts, and voicemails * Provide professional, friendly customer service to students, families, and school staff * Support daily clinic operations as assigned Minimum ...
School Based Patient Services Representative
Kailua Kona, HI · On-site
$18.96/hr
Medical
Dental
Vision
Life
Retirement
PTO
Respond to MyChart messages, texts, and voicemails * Provide professional, friendly customer service to students, families, and school staff * Support daily clinic operations as assigned Minimum ...
Patient Service Rep - Ward Village, Administration
Honolulu, HI · On-site
$17.25 - $22/hr
Supported by the most advanced electronic medical record system the clinic's team leverages the MyChart patient portal which engages patients to connect with their doctor and care team, manage their ...
Patient Service Rep - Ward Village, Administration
Honolulu, HI · On-site
$17.25 - $22/hr
Supported by the most advanced electronic medical record system the clinic's team leverages the MyChart patient portal which engages patients to connect with their doctor and care team, manage their ...
Patient Service Rep - Kahala, Administration
Honolulu, HI · On-site
$17.25 - $22/hr
The clinic's team leverages the MyChart patient portal which engages patients to connect with their doctor and care team to manage their health, optimize their appointments, and help family members ...
Patient Service Rep - Kahala, Administration
Honolulu, HI · On-site
$17.25 - $22/hr
The clinic's team leverages the MyChart patient portal which engages patients to connect with their doctor and care team to manage their health, optimize their appointments, and help family members ...
Mychart information
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How much do mychart jobs pay per year?
What is a MyChart?
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.
What are the typical daily responsibilities of a MyChart support specialist?
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
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The most popular types of Mychart jobs in Hawaii are:
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For Mychart jobs in Hawaii, the most frequently searched job titles are:
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Other
Re-posted 11 days ago
Hawaii Pacific Health rating
7.9
Based on 48 frontline employees who took The Breakroom Quiz
107th of 887 rated healthcare providers
Job description
About the Opportunity
Hawai‘i Pacific Health is seeking a skilled Board Certified / Board Eligible per diem Obstetrics & Gynecology Physician to join our collaborative and dynamic team, providing comprehensive care for the entire State of Hawaii.
What You’ll Do:
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Offer OB/GYN and family planning services.
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Provide convenient, high quality care for patients and families in West O‘ahu.
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Leverage the advanced EMR and MyChart portal to enhance communication, scheduling, and patient engagement.
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Utilize on site laboratory and X ray services for timely diagnostics.
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Participating in research and teaching through the University of Hawaii, John A. Burns School of Medicine.
What You’ll Enjoy:
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A collaborative environment with experienced clinical and office support staff
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Working in Honolulu , where natural beauty and metropolitan life connect
Qualifications:
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MD or DO degree
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Board Eligible or Board Certified
Why the Hawai‘i Pacific Health Medical Group?
The Hawai‘i Pacific Health Medical Group (HPHMG) is comprised of approximately 900 employed physicians and advanced practice providers. It was formed in December 2019 to unify our employed physicians and advanced practice providers at Hawai‘i Pacific Health’s medical centers and clinics into one medical group. The consolidation brings the talent and expertise of our providers together to ensure consistency and excellence in patient outcomes and patient experiences throughout Hawai’i Pacific Health. Members of HPHMG function as one team and share a collective commitment to provide consistent, high-quality care and service to our patients, their families and our community as they work together toward our mission to create a healthier Hawai‘i. This optimal organizational structure also supports Hawai‘i Pacific Health’s efforts to make our organization a great place for our providers to practice medicine by promoting collegiality, teamwork, collaboration and well-being.
About Pali Momi Medical Center
With 118 beds and more than 500 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West O'ahu. The medical center has delivered many medical firsts for the community, including Central and West O‘ahu’s only interventional cardiac catheterization unit to detect and treat heart disease, and one of the largest comprehensive centers for cancer care. Pali Momi also has a fully integrated minimally invasive surgical suite, CT scan and MRI services, a women’s center and the state’s first retina center.
Req ID 33533
Category: Physician
What Hawaii Pacific Health employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Hawaii Pacific Health
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
5,001 - 10,000 Employees
Headquarters location
Honolulu, HI, US
Year founded
2001