These servers host applications like Hyperspace Web, MyChart, Interconnect and many more. ECSAs are responsible for ensuring client applications are available to end users and are maintained in ...
These servers host applications like Hyperspace Web, MyChart, Interconnect and many more. ECSAs are responsible for ensuring client applications are available to end users and are maintained in ...
Medical Practice Assistant
Moody, AL · On-site
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
Medical Practice Assistant
Moody, AL · On-site
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
Medical Practice Assistant- Behavioral Health
Moody, AL · On-site
$15 - $19.25/hr
... email, MyChart, etc.). * Coordinates clinic/area activities and facilitates business processes in accordance with standards. * Performs pre-visit activities to gather patient information from ...
Medical Practice Assistant- Behavioral Health
Moody, AL · On-site
$15 - $19.25/hr
... email, MyChart, etc.). * Coordinates clinic/area activities and facilitates business processes in accordance with standards. * Performs pre-visit activities to gather patient information from ...
Patient Registration
Moody, AL · On-site
$15.25 - $21/hr
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
Patient Registration
Moody, AL · On-site
$15.25 - $21/hr
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
Medical Practice Assistant
Moody, AL · On-site
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
Medical Practice Assistant
Moody, AL · On-site
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
Medical Practice Assistant
Moody, AL · On-site
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
Medical Practice Assistant
Moody, AL · On-site
... MyChart, etc.). Coordinates clinic/area activities and facilitates business processes according to standards. * Performs pre-visit activities to gather patient information from internal and external ...
Licensed Vocational Nurse
Moody, AL · On-site
$23.50 - $31.50/hr
... MyChart, etc.
Licensed Vocational Nurse
Moody, AL · On-site
$23.50 - $31.50/hr
... MyChart, etc.
Mychart information
See Alabama salary details
$17.2K - $26K
8% of jobs
$26K - $34.9K
11% of jobs
$37.4K is the 25th percentile. Wages below this are outliers.
$34.9K - $43.7K
24% of jobs
The median wage is $47.6K / yr.
$43.7K - $52.5K
18% of jobs
$52.5K - $61.3K
10% of jobs
$68.3K is the 75th percentile. Wages above this are outliers.
$61.3K - $70.1K
6% of jobs
$70.1K - $78.9K
12% of jobs
$78.9K - $87.8K
9% of jobs
$87.8K - $96.6K
3% of jobs
$96.6K - $105.4K
0% of jobs
$105.4K - $114.2K
0% of jobs
$17.2K
$57K
$114.2K
How much do mychart jobs pay per year?
What are the typical daily responsibilities of a MyChart support specialist?
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
What is a MyChart?
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.
What are popular job titles related to Mychart jobs in Alabama?
For Mychart jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Alabama look for?
The top searched job categories for Mychart jobs in Alabama are:
What cities in Alabama are hiring for Mychart jobs?
Cities in Alabama with the most Mychart job openings:

Job description
Job Description Summary
Epic Client Systems Administrators (ECSA) are responsible for client facing applications and the back-end servers that support them. ECSAs are responsible to maintain, troubleshoot and fix servers that comprise the Web and Services stack. These servers host applications like Hyperspace Web, MyChart, Interconnect and many more. ECSAs are responsible for ensuring client applications are available to end users and are maintained in accordance with Epic best practices and SEH standards. They are also responsible for maintaining backend hardware/software that is crucial for this operation, including but not limited to VMware servers, and the load balancing servers. This requires a high level of knowledge of Server Virtualization, Web Server administration, Software Deployment, and interoperability configuration.
Job Description
Essential Functions:
- Acting as the primary support contact for new development, technical issues and general questions related to assigned application.
- Maintain EPIC technical infrastructure.
- Working on collaboration with Epic to implement new projects (e.g., new module).
- Managing upgrades of assigned applications with Epic by setting timelines, maintaining continuous communication, and addressing any issues.
- Analyzing and communicating impact of known issues.
- Guiding workflow design, building and testing the system and analyzing other technical issues associated with Epic software.
- Working with Epic representatives, the organization's business community and end-users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline.
- Participating in training, working with end users and notifying those areas of new feature updates as they are available.
- Staying up to date on all releases and participating in the quarterly update process. Triaging requests and determining priority of issues.
- Resolving end-user application issues using Epic documentation and ensuring business needs are met.
- Collaborating across roles and teams to solve end-user problems
- Escalating end-user problems to appropriate level (e.g., team lead) when necessary.
- Validating solutions are complete and appropriately implemented.
- Identifying and implementing requested changes to the system.
- Follows established guidelines for system change control. Implements approved changes based on end user designated priorities. Maintains system documentation to enable ongoing support of the system. Identifies revisions needed to existing Policies & Procedures, and initiates revision process with appropriate organizational departments.
- Holding ongoing communications with team members and department representatives and leaders (including Senior Leadership, if required) to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
- Other duties as assigned.
Qualifications
Minimum Experience Required
- Testing and Scoring: All applicants are required to take the Epic pre-requisite testing and meet acceptable scoring requirements for consideration for positions.
- Certification: Epic certification is required component for all Epic analysts. Employees will be provided training and multiple opportunities to obtain the certification within a designated time frame.
- Experience: Two (2) to four (4) years of relative analyst experience, preferably within a large healthcare environment.
- Experience: Demonstrated knowledge of multiple hospital department operations and computer applications is preferred.
- Experience with VMware, Microsoft Server Administration, Load Balancing, Web Services & Printing Server Management preferred.
- Experience using Epic at any capacity is a plus
- Education: Associates degree, Associate IT degrees, 3rd party information technology certifications, along with comparable experience considered.
- Education: Bachelor's degree from accredited university in MIS, Business Administration, Information Systems, or any clinically related degree is highly preferred.
Required Skills/Abilities
- Knowledge: Demonstrated knowledge of clinical and business workflows in a hospital and ambulatory setting are highly preferred.
- Security: This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance. Any breach of this requirement could result in immediate termination.
- Service: Exceptional customer service and support skills are expected and required. Our objective as a department is to provide to very best service to all the departments that we serve.
- Expectations: As projects and priorities dictate, must be available and willing to work non-standard business hours such as evenings, nights, weekends, and holiday's if/when necessary (required) and take after hours call on rotation with other analysts.
Physical Requirements
Individuals employed in this position may be exposed to one or more of the following: disagreeable odors; chemicals such as disinfectants, cleansers, soaps, etc.; latex, plastic, and other materials used for personal protective equipment; noise and distractions; unpredictable behaviors; and/or wet floors.
Shift
DayShift Details
FTE
1
Type
Regular
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Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.