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Program Manager 3

Austin, TX 78751 (Onsite)

12 months Contract with possibility to extension

Client’s IT is continuing to develop a data integration hub under the Performance Management & Analytics System (PMAS). This development effort will utilize an agile methodology based upon the approach currently in use at the Client for the Performance Management & Analytics System (PMAS).  

As a lead and member of the agile development team, the worker responsibilities may include:

The Worker will serve as a senior program manager and a critical liaison between IT leadership and project sponsors at the Deputy Executive Commissioner (DEC) level, managing communications across technical and non-technical staff who are stewarding complex data curations across the Client’s departments and agencies. This role empowers Client’s staff to effectively develop a data analytics program, up to and including the use of AI to synthesize and report accurate data for official, agency reporting and strategic decision-making. The ideal candidate has strong leadership and management skills, having a broad and deep understanding of Client programs and data domains, with a strong history of BI/DW development projects, and exceptional communication abilities to bridge the gap between leaders and technologists across the client, in the emerging context of AI.

Responsibilities:

• Strategic Liaison and Translation

• • Work with program areas and project sponsor to plan and execute multiple analytics projects asynchronously. 
  • Lead as technical program manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts
  • Manage the scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)
  • Act as a primary point of contact for program staff with data needs for federal, state, and internal reporting.
  • Explain project findings and data limitations in simple, non-technical language to agency leadership and program staff.

• AI Prompting and Data Synthesis

• • Develop and refine effective AI prompts and query strategies to retrieve and synthesize program strategies for complex data domains.
  • Develop a library of standardized prompts and query templates for common reporting needs.

• Data Reporting and Visualization

• • Ensure project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.
  • Collaborate with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.
  • Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.
  • Ensure all data outputs adhere to agency reporting standards, data governance, and compliance regulations.

• Data Literacy and Training

• • Champion data literacy across the organization by planning and staffing AI training teams.
  • Promote a data-driven culture by enabling and empowering all staff to effectively utilize data and AI.

• Collaboration and Problem-Solving

• • Work closely with data engineering, IT, and Program teams to troubleshoot data-related issues and address inconsistencies and mitigation strategies.
  • Provide expert guidance to program staff on interpreting data trends and answering complex data questions.
  • Stay up to date on new AI and data analytics tools and techniques to continuously improve program competencies.

Candidate Skills and Qualifications: