ZipRecruiter

Log In

1

Museum Retail Director Jobs (NOW HIRING)

Toledo Museum of Art

Director of Finance

Toledo, OH · On-site

$122K - $144K/yr

At the Toledo Museum of Art, we are dedicated to fulfilling our mission of integrating art into the ... Develop financial analyses supporting exhibitions, visitor experience, retail, earned revenue, and ...

Shaker Village

Museum Intern

Harrodsburg, KY · On-site

$1.5K/wk

Onsite amenities at SVPH include overnight accommodations, dining and catering services, retail ... Director and the Collections Manager, assisting with projects in both the Collections and Program ...

previous page

Showing results 41-60

All JobsTourism JobsVisitor Attraction JobsMuseum Retail Director Jobs

Museum Retail Director information

See salary details

$39.5K

$104.1K

$190K

How much do museum retail director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for museum retail director in the United States is $104,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $131,000.00 per year, depending on experience, location, and employer.

What does a museum retail director do?

A Museum Retail Director oversees all aspects of a museum's retail operations, including museum shops and online stores. Their responsibilities include managing staff, selecting merchandise that aligns with the museum's mission, developing sales strategies, and maximizing revenue for the institution. They also collaborate with curators and exhibit teams to create unique, exhibition-related products and ensure an excellent visitor shopping experience. In addition, they analyze sales data, manage budgets, and build relationships with vendors to source high-quality merchandise.

What are the key skills and qualifications needed to thrive as a museum retail director, and why are they important?

To thrive as a Museum Retail Director, you need expertise in retail management, merchandising, and budget oversight, typically supported by a bachelor’s degree in business, marketing, or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is essential. Strong leadership, creative problem-solving, and customer service skills help drive team performance and visitor engagement. These skills ensure profitable retail operations, enhance the museum visitor experience, and support the institution’s financial sustainability.

What are some common challenges faced by a museum retail director, and how can they be addressed?

A Museum Retail Director often faces the challenge of balancing commercial goals with the institution's educational mission. It requires aligning product selection with the museum's exhibitions and audience, managing seasonal fluctuations in visitor numbers, and ensuring the retail experience enhances the overall museum visit. Building strong relationships with curators, marketing teams, and vendors is essential. Success in this role often comes from staying adaptable, closely monitoring retail analytics, and fostering a collaborative team environment.

What is the difference between Museum Retail Director vs Museum Store Manager?

AspectMuseum Retail DirectorMuseum Store Manager
ResponsibilitiesOversees overall retail strategy, manages multiple store locations, develops sales goals, and leads team leadership.Manages daily store operations, supervises staff, handles customer service, and maintains inventory.
CredentialsTypically requires a bachelor’s degree in business, retail management, or related field; experience in retail leadership.Usually requires a high school diploma or associate degree; retail or customer service experience preferred.
Work EnvironmentStrategic planning in office settings, occasional store visits, leadership meetings.Hands-on management within the store, interacting directly with customers and staff.

The Museum Retail Director focuses on strategic oversight and expanding retail operations, while the Museum Store Manager handles daily store management. Both roles require retail experience, but the director's role is broader and more strategic.

What are popular job titles related to Museum Retail Director jobs?

For Museum Retail Director jobs, the most frequently searched job titles are:

Infographic showing various Museum Retail Director job openings in the United States as of September 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $104,058 per year, or $50 per hour.

Director of Finance

Toledo, OH • On-site

Toledo Museum of Art
Museums and Historical Sites • 201 - 500 employees
Learn more about Toledo Museum of Artexternal

$122K - $144K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Job Title: Director of Finance
Department: Finance
Reports to: Director & CEO
FLSA Status: Exempt
Employment Status: Full-Time
Compensation: $122,777.22 - $144,263.24
Deadline to Apply: 12:00pm Eastern on August 31, 2026 or until post is removed
Since our founding in 1901, the Toledo Museum of Art has earned a global reputation for the quality of our collection, our innovative and extensive education programs, and our architecturally significant campus. Thanks to the benevolence of its founders, as well as the continued support of its members, TMA remains a privately endowed, non-profit institution and opens its collection to the public, free of charge.
At the Toledo Museum of Art, we are dedicated to fulfilling our mission of integrating art into the lives of people and our commitment to cultivating an organizational culture where every individual feels valued, inspired, respected, and empowered. We believe fostering such a culture requires everyone to work daily at positively enhancing the experience of our team members.
SUMMARY
The Director of Finance is an executive finance leader responsible for providing strategic financial leadership, business model innovation, and forward-looking partnership across the Museum. Reporting to the Director & CEO, this position oversees all accounting and finance operations while serving as a trusted advisor to senior leadership and the Board in support of organizational strategy, financial sustainability, and responsible growth.
This role is intentionally designed as a succession opportunity. Working closely alongside the outgoing Chief Financial & Operating Officer through a structured transition, the successful candidate will be positioned to assume executive financial leadership following the planned retirement of the current CFOO at the end of 2027. The ideal candidate will be both rigorous with financial accounting and growth-oriented in approaching the Museum's business and operating model.
The Director of Finance directly leads the Museum's Finance Department and partners closely with the Chief Development Officer and the Director & CEO, as well as other senior leaders, to strengthen financial planning, maximize philanthropic impact, evaluate emerging revenue opportunities, and support innovative models that advance the Museum's mission. The Director of Finance works closely with the leadership team, departmental leaders, and the Board of Directors to shape the financial and operational expectations for the museum and to oversee execution against those expectations.
KEY ACCOUNTABILITIES
Institution Financial Strategy:
  • Develop and implement financial strategies aligned with institutional priorities to optimize financial performance.
  • Lead institutional financial planning and multi-year forecasting.
  • Provide strategic financial recommendations to the Board and senior leadership in partnership with the CEO.
  • Prepare analyses supporting major organizational investments and initiatives.
  • Support Board as the liaison for both the Audit & Finance and Investment Review Committees.
  • Work with external auditor to deliver the annual audit and 990.
  • Partner with TMA's investment consultant to oversee the Museum's substantial endowment.
  • Serve as a member of the Museum's Enterprise Risk Management team.
  • Manage operational cash flow, investments, debt, and financial risk management.
  • Monitor financial performance, analyze variances, and recommend mitigation efforts as needed.
  • Ensure compliance with accounting standards, legal requirements, and regulations.
  • Partner in the development of alternative revenue streams, including accounting and structure.

Revenue Strategy & Executive Business Partnership:
  • Work closely with the Chief Development Officer regarding campaign planning, endowment strategy, restricted gifts, and philanthropic forecasting.
  • Develop financial analyses supporting exhibitions, visitor experience, retail, earned revenue, and entrepreneurial initiatives.
  • Create business cases supporting strategic investments.
  • Assist departments in understanding financial performance and opportunities for improvement.
  • Participate in long-term financial and operational planning, supporting institutional sustainability with a holistic approach to financial reporting (operating, capital, etc.).

Financial Stewardship & Operational Excellence:
  • Ensure exceptional financial integrity while maintaining strong internal controls. Responsibilities include:
    • Oversee accounting operations and the finance department;
    • Lead annual budgeting process;
    • Oversee monthly and annual financial reporting;
    • Maintain compliance with GAAP and nonprofit accounting standards;
    • Oversee grant accounting and restricted funds;
    • Manage treasury and cash flow;
    • Lead annual audit processes;
    • Strengthen internal controls and enterprise risk management;
    • Ensure continued regulatory compliance;
    • Promote professional development and knowledge sharing within the team.

Financial Innovation & Emerging Technologies:
  • Help position the museum to evaluate and leverage emerging financial opportunities. Responsibilities include:
    • Monitor emerging financial technologies and evolving business models.
    • Evaluate opportunities involving blockchain-enabled financial transactions, digital assets, auction guarantees, innovative collection financing strategies, and evolving payment technologies.
    • Assess opportunities for AI-supported financial analytics, forecasting, and business intelligence.
    • Develop financial frameworks supporting innovative partnerships and revenue models.
    • Recommend financial controls that appropriately balance innovation with stewardship.
    • Continuously identify opportunities to improve financial systems and business processes through technology.

Stakeholder Engagement:
  • Serve as a strong manager of the Finance department.
  • Build a finance function recognized as a trusted strategic partner throughout the Museum.
  • Collaborate with the leadership team and Board of Directors to present financial reports, strategic plans, and operational updates.
  • Build and maintain effective relationships with external stakeholders, including auditors, banks, vendors, and government agencies.
  • Provide financial and operational insights to support fundraising efforts and donor relations.

Other duties as assigned or as needs arise.
EDUCATION AND EXPERIENCE
  • Bachelor's degree in finance, accounting or business administration required, master's degree in related field preferred.
  • CPA (Certified Public Accountant) or CMA (Certified Management Accountant) certification is highly desirable.
  • Proven experience (10+ years of demonstrated experience in financial management, strategic planning and operational leadership, with leadership or governance experience in a museum, cultural institute, or similar sector preferred).
  • Demonstrated experience in financial strategy, working with an external auditor, investment stewardship, working with restricted funds, major capital initiatives, and innovative financing models.

SPECIALIZED KNOWLEDGE, COMPETENCIES, AND ABILITIES
  • Strong knowledge of financial analysis, budgeting, forecasting, and financial reporting.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with the ability to influence and navigate complexity.
  • Strong leadership skills with a proven track record of collaboration and management of strategic initiatives.
  • Excellent organizational and project management skills.
  • Experience with the development of data infrastructure to dynamically measure key performance indicators.
  • Ability to adapt to the needs of the organization and employees.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Demonstrated experience in implementing process improvements and optimizing operational efficiency.
  • Excellent leadership and team management skills and ability to work effectively in a collaborative, agile and dynamic environment.
  • Exceptional analytical, problem-solving, and decision-making abilities.
  • Excellent communication and presentation skills.
  • Expert with Microsoft Office Suite or related software and proficiency with use of AI for ethical and appropriate applications.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
Standard office environment with related phone, computer, and printer noise. Position requires ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, printer, and phone system. Support given to various departments across campus may result in occasional exposure to uncomfortable weather conditions.
BENEFITS
  • 25 Days of Paid Time Off Annually
  • 6 Paid Holidays Annually
  • 2 Floating Holidays Annually
  • 3 Paid Volunteer Days Annually
  • Birthday Paid Day Off
  • Medical, Dental, & Vision Insurance
  • 403(b) Retirement Savings Plan with the Option to Direct Eligible Employer Matching Contributions Toward Qualified Student Loan Payments
  • Short-Term Disability, Long-Term Disability, Term Life and AD&D Insurance Plans
  • 12 Weeks Paid Parental Leave
  • Pet Insurance
  • Discounted Membership to YMCA of Greater Toledo for Fitness and Childcare Services
  • Employee Assistance Plan
  • Museum Family Membership
  • Employee Discounts in the Museum Store, Café, and Studio Art Classes

The Toledo Museum of Art provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Museum is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting People & Talent at jobs@toledomuseum.org or (567)-666-0387.

Apply