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Museum Associate Jobs in Philadelphia, PA (NOW HIRING)

Winterthur Museum

Sales Associate

Winterthur, DE · On-site

$15.60/hr

Winterthur Museum, Garden & Library encompasses an unrivaled museum of American decorative arts in ... Winterthur's Sales Associates provide exception customer service to our guests, ensuring their ...

Winterthur Museum

Visitor Service Assistant

Winterthur, DE · On-site

$16.96/hr

Winterthur Museum, Garden & Library encompasses an unrivaled museum of American decorative arts in ... Coordinate with Restaurant Associates for group dining needs. Welcome and organize group tours to ...

Gallagher Associates

IT/AV Support Specialist

Sewell, NJ · On-site

... museum IT/AV systems • Creating and updating SOPs (Standard Operating Procedures) • Daily Reports / Checklists • Project Tracking • Event Workflows Qualifications : Required : • Associate ...

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All JobsMuseum Associate JobsMuseum Associate Jobs in Philadelphia, PA

Museum Associate information

See Philadelphia, PA salary details

$27.2K

$142.5K

$313.3K

How much do museum associate jobs pay per year?

As of Aug 26, 2026, the average yearly pay for museum associate in Philadelphia, PA is $142,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $214,400.00 per year, depending on experience, location, and employer.

What is a museum associate?

Museum Associates are professionals who support the daily operations of museums by assisting with visitor services, exhibitions, educational programs, and collection management. They often greet and guide visitors, answer questions, and help ensure that museum policies and procedures are followed. Museum Associates may also be involved in setting up displays, conducting tours, and supporting special events. Their work is essential for creating a welcoming and educational experience for museum guests.

What skills and qualifications are needed to thrive as a museum associate?

To thrive as a Museum Associate, you need a background in art history, museum studies, or a related field, along with strong organizational and customer service skills. Familiarity with collection management systems, ticketing software, and guided tour tools is typically required. Excellent communication, attention to detail, and a passion for education help someone stand out in this role. These skills are crucial for ensuring smooth museum operations, delivering engaging visitor experiences, and preserving valuable collections.

How does a museum associate typically collaborate with curators and educators within the museum?

Museum Associates often serve as a vital link between curators, educators, and the public. They assist curators by helping with exhibit installation, maintaining collection records, and ensuring artifacts are properly displayed. Additionally, Museum Associates frequently work alongside museum educators to help facilitate tours, educational programs, and special events, ensuring visitors have an engaging and informative experience. Effective communication and teamwork are essential, as Museum Associates coordinate schedules, relay visitor feedback, and support the museum’s educational mission.

What is the difference between Museum Associate vs Museum Technician?

AspectMuseum AssociateMuseum Technician
Required CredentialsHigh school diploma or associate degree; some roles may prefer a bachelor'sAssociate degree or technical certification in museum studies or related field
Work EnvironmentMuseums, galleries, educational institutionsMuseums, conservation labs, exhibit preparation areas
Primary ResponsibilitiesAssisting visitors, educational programs, administrative tasksHandling artifacts, exhibit setup, conservation support

While both roles support museum operations, Museum Associates focus on visitor engagement and educational activities, whereas Museum Technicians are more involved in artifact handling, exhibit installation, and conservation tasks. The roles often overlap in work environment and required credentials, but their core responsibilities differ, making each essential to museum functions.

Is it hard to get a job as a museum associate?

Getting a job as a museum associate can be competitive, often requiring relevant education such as a degree in museum studies, history, or a related field, along with experience in customer service or educational roles. Strong communication skills, familiarity with museum operations, and sometimes volunteer work or internships can improve chances of employment.

What are the most commonly searched types of Museum jobs in Philadelphia, PA?

The most popular types of Museum jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Museum Associate jobs?

Cities near Philadelphia, PA with the most Museum Associate job openings:

Museum Associate jobs near you
Infographic showing various Museum Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $142,492 per year, or $68.5 per hour.

Sales Associate

Winterthur Museum

Winterthur, DE • On-site

$15.60/hr

Part-time

Retirement

Posted 8 days ago

Job description

Winterthur Museum, Garden & Library encompasses an unrivaled museum of American decorative arts in its mansion and galleries and a magnificent 60-acre naturalistic garden-all set on 1,000 gorgeous acres.
Winterthur employs a wide array of positions in the areas of curatorial, horticulture, education, conservation, library, maintenance, marketing, development, technology, and administration.
Winterthur offers a unique and rewarding experience that is rich in culture and natural beauty. Winterthur considers its employees and volunteers to be among its greatest assets and welcomes applications from candidates who will contribute their specific skills to its mission "to inspire, enlighten, and delight all of its visitors while preserving and enhancing [Winterthur]" and also uphold its core values of agility, excellence, innovation, integrity, inclusion, and transparency.
JOB DESCRIPTION:
Winterthur's Sales Associates provide exception customer service to our guests, ensuring their satisfaction, loyalty and repeat business. They contributes to the financial success of the store by proactively selling, with an excellent understanding of the scope and details of our merchandise.
Compensation: $15.60 per hour
Benefits: 403b with employer match for eligible employees; discounts in the museum store and cafe; free general admission for you and your immediate family
Work Schedule: Variable, including evenings, weekends, and some holidays
Responsibilities:
  1. Greet guests as they enter the Museum Store and ensure all guests feel welcome
  2. Proactively engage guests in a sales relationship, seeking opportunities to upsell merchandise and services, answering guests questions regarding merchandise and Winterthur as a whole, and skillfully guiding the customer to a sales decision, thereby assisting in meeting store sales goals
  3. Process cash and charge transactions utilizing the POS system and cash register; bag or package purchases; provide change and receipts
  4. Accurately and responsibly handle all sales transactions, and reconcile all transactions and sales at the end of the shift
  5. Professionally and courteously resolve customer complaints, de-escalating the situation and seeking solutions that meet the guest's needs while abiding by Museum Store policies
  6. Cooperate with team members in a professional manner to ensure a positive work environment in which all employees support one another and the goals of the store
  7. Completes necessary administrative and supplemental assigned tasks (i.e. dusting, polishing silver, restocking sales floor, moving merchandise) as assigned.
  8. Assist with arranging for mailing or delivery of purchases, marking price tags, taking inventory, and preparing displays
  9. Attend training sessions and other company meetings as requested by the Supervisor.

Minimum Experience: 1-2 years in retail or customer service positions
Preferred Experience: 3-5 years in the retail field or customer service positions in a museum setting
Knowledge/Skills:
  1. Exceptional customer services and interpersonal skills, including active listening, empathy, and the ability to remain calm and de-escalate disputes
  2. Good working knowledge of POS systems and the ability to accurately handle cash and sales transaction
  3. Exceptional sales skills and ability to work toward sales goals while maintaining a welcoming environment for guests
  4. Ability to work well with a team, as well as independently and with minimal direction during non-peak sales hours when staffing may be minimal
  5. Ability to multi-task and assist multiple customers at a time
  6. Awareness of security risks and thefts and how to handle or prevent such situations

Essential Functions:
  1. Ability to safely handle small, delicate objects
  2. Ability to stand for 8 hours at time
  3. Ability to lift and carry up to 50lbs
  4. Ability to maneuver in tight spaces, such as storage rooms

Thank you for considering Winterthur Museum job opportunities.

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