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Museum Associate Jobs in Wisconsin (NOW HIRING)

Milwaukee Art Museum

Security Officer (Part Time)

Milwaukee, WI · On-site

$15.75 - $18.75/hr

Proactively patrols and provides security to the main museum campus, including Milwaukee Art Museum ... High School graduate, Associates Degree preferred. * 1-year minimum, 3 years preferred experience ...

Milwaukee Art Museum

Security Officer

Milwaukee, WI · On-site

$15.75 - $18.75/hr

... of museum facilities, and the safety and protection of staff and visitors. Educational/Experience Requirements: * High School graduate, Associates Degree preferred. * 1-year minimum, 3 years ...

Milwaukee Art Museum

Security Officer

Milwaukee, WI

$17/hr

... of museum facilities, and the safety and protection of staff and visitors. Educational/Experience Requirements: 1. High School graduate, Associates Degree preferred. 2. 1-year minimum, 3 years ...

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Museum Associate information

What skills and qualifications are needed to thrive as a museum associate?

To thrive as a Museum Associate, you need a background in art history, museum studies, or a related field, along with strong organizational and customer service skills. Familiarity with collection management systems, ticketing software, and guided tour tools is typically required. Excellent communication, attention to detail, and a passion for education help someone stand out in this role. These skills are crucial for ensuring smooth museum operations, delivering engaging visitor experiences, and preserving valuable collections.

What is the difference between Museum Associate vs Museum Technician?

AspectMuseum AssociateMuseum Technician
Required CredentialsHigh school diploma or associate degree; some roles may prefer a bachelor'sAssociate degree or technical certification in museum studies or related field
Work EnvironmentMuseums, galleries, educational institutionsMuseums, conservation labs, exhibit preparation areas
Primary ResponsibilitiesAssisting visitors, educational programs, administrative tasksHandling artifacts, exhibit setup, conservation support

While both roles support museum operations, Museum Associates focus on visitor engagement and educational activities, whereas Museum Technicians are more involved in artifact handling, exhibit installation, and conservation tasks. The roles often overlap in work environment and required credentials, but their core responsibilities differ, making each essential to museum functions.

How does a museum associate typically collaborate with curators and educators within the museum?

Museum Associates often serve as a vital link between curators, educators, and the public. They assist curators by helping with exhibit installation, maintaining collection records, and ensuring artifacts are properly displayed. Additionally, Museum Associates frequently work alongside museum educators to help facilitate tours, educational programs, and special events, ensuring visitors have an engaging and informative experience. Effective communication and teamwork are essential, as Museum Associates coordinate schedules, relay visitor feedback, and support the museum’s educational mission.

What is a museum associate?

Museum Associates are professionals who support the daily operations of museums by assisting with visitor services, exhibitions, educational programs, and collection management. They often greet and guide visitors, answer questions, and help ensure that museum policies and procedures are followed. Museum Associates may also be involved in setting up displays, conducting tours, and supporting special events. Their work is essential for creating a welcoming and educational experience for museum guests.

What are the most commonly searched types of Museum jobs in Wisconsin?

The most popular types of Museum jobs in Wisconsin are:

What cities in Wisconsin are hiring for Museum Associate jobs?

Cities in Wisconsin with the most Museum Associate job openings:

Museum Associate jobs near you
Infographic showing various Museum Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Experience Associate

Betty Brinn Children's Museum

Milwaukee, WI • On-site

$15.25/hr

Part-time

PTO

Re-posted 7 days ago

Job description

Guest Experience Associate
Status: Part-Time, Non-Exempt
Location: 929 E Wisconsin Street, Milwaukee, WI 53202
To learn more about the Betty Brinn Children's Museum and our values:
Join the Betty Brinn Children's Museum Team!
Position Summary:
The Guest Experience Associate (GE) plays a key frontline role in creating a welcoming, safe, and engaging environment for all Museum guests. This position supports daily operations by delivering exceptional customer service, facilitating interactive play experiences, assisting with group visits and special events, processing admissions and cafe transactions, and maintaining the cleanliness, organization, and presentation of Museum spaces.
The Guest Experience Associate serves as an ambassador for the Museum by promoting exhibits, programs, memberships, and services while helping ensure each guest has a memorable and meaningful experience in a warm, inclusive, and welcoming space.
The ideal candidate is energetic, guest-focused, and passionate about creating meaningful learning experiences through play.
Essential Functions & Responsibilities:
  • Welcome guests in a friendly, professional manner and create a positive first and last impression.
  • Foster a welcoming, inclusive, and family-friendly environment for all guests, visitors, and team members.
  • Share accurate information about exhibits, programs, memberships, events, and Museum policies.
  • Facilitate interactive play experiences and educational activities for children and families.
  • Support field trips, birthday parties, and group visits from arrival through departure.
  • Process admissions, memberships, café, gift shop, and other retail transactions accurately.
  • Assist with opening and closing procedures to support smooth daily operations.
  • Reset, organize, clean, and restock exhibit spaces and Museum floor areas throughout the day to maintain a safe, attractive, and guest-ready environment.
  • Proactively monitor guest activity and Museum spaces to help ensure guest safety, security, and compliance with Museum rules and procedures.
  • Respond promptly and appropriately to accidents, incidents, emergencies, and unsafe conditions in accordance with Museum procedures.
  • Report maintenance, safety, security, or operational concerns promptly.
  • Work collaboratively with team members to enhance guest satisfaction and operational efficiency.
  • Attend required meetings and training sessions.
  • Perform other duties as assigned.

Physical & Work Environment Requirements
The physical demands and work environment characteristics described below are representative of those required to successfully perform the essential functions of this position:
  • Ability to stand, walk, bend, reach, and move throughout the Museum for extended periods during scheduled shifts.
  • Ability to occasionally lift, carry, push, or pull up to 30 pounds.
  • Ability to perform repetitive tasks such as cleaning, resetting exhibits, and stocking materials.
  • Ability to work effectively in a fast-paced, high-traffic, interactive environment with children, families, school groups, and the general public.
  • Ability to interact positively, professionally, and respectfully with guests, coworkers, and visitors while providing excellent customer service.
  • Ability to remain alert to guest safety, identify potential hazards, and respond appropriately to incidents, emergencies, or unsafe conditions.

Minimum Qualifications:
  • High school diploma or equivalent required.
  • Must be at least 18 years of age.
  • Availability to work weekends, evenings, and special events as needed.
  • Minimum of one year of customer service experience required.
  • Cash handling and credit card processing experience preferred.

Skills & Abilities:
  • Positive, can-do attitude with a willingness to go above and beyond for all guests.
  • Enjoys working in frontline environments and engaging with children and families.
  • Ability to interact with a variety of people, demonstrating strong interpersonal and communication skills.
  • Commitment to punctuality, reliability, and accountability to the team.
  • Ability to remain calm and composed during emergencies or high-traffic periods.
  • Ability to perform repetitive tasks while maintaining high energy levels throughout shifts.
  • High level of enthusiasm and comfort working in interactive, fast-paced environments.
  • Passion for the Museum's mission and play-based learning.
  • Openness to feedback and a commitment to continuous learning and growth.
  • Energetic, friendly, and approachable demeanor.
  • Demonstrated professionalism and a strong sense of responsibility.

Compensation and Benefits
  • Starting pay: $15.25 per hour
  • Free downtown parking
  • Paid time off
  • Flexible work schedule

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