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Multisite Community Manager Jobs in Pittsburgh, PA

World Wide Technology

Project Coordinator

Pittsburgh, PA · Remote

$24.81 - $31.01/hr

... and communities across the globe. WWT is dedicated to achieving its mission of creating a ... Why should you join the PMO? As a Project Coordinator, you will be working on exciting ...

All JobsMultisite Community JobsMultisite Community Manager JobsMultisite Community Manager Jobs in Pittsburgh, PA

Multisite Community Manager information

See Pittsburgh, PA salary details

$30.1K

$57.2K

$89.8K

How much do multisite community manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for multisite community manager in Pittsburgh, PA is $57,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Multisite Community Manager vs Social Media Coordinator?

AspectMultisite Community ManagerSocial Media Coordinator
CredentialsExperience in community management, marketing, or communications; often requires familiarity with multiple platformsSocial media marketing experience; typically a bachelor's degree in marketing, communications, or related field
Work EnvironmentManages multiple online communities across various platforms and locationsFocuses on creating and scheduling content for social media channels
Employer & Industry UsageUsed by organizations with multiple brand locations or online communitiesCommon in marketing teams for brand promotion and engagement

The Multisite Community Manager oversees multiple online communities across various locations, focusing on engagement and brand consistency. In contrast, the Social Media Coordinator primarily creates and manages content for social media platforms. While both roles require social media skills, the Multisite Community Manager has broader responsibilities related to community management across multiple sites.

Are multisite community managers in demand?

Multisite community managers are in increasing demand as organizations expand their online presence across multiple platforms and locations. They typically require skills in social media management, content strategy, and community engagement, with job growth driven by the need for consistent brand messaging and customer interaction across multiple sites.

What cities near Pittsburgh, PA are hiring for Multisite Community Manager jobs?

Cities near Pittsburgh, PA with the most Multisite Community Manager job openings:

Multisite Community Manager jobs near you
Infographic showing various Multisite Community Manager job openings in Pittsburgh, PA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,217 per year, or $27.5 per hour.

Senior Director, Client Processing Manager

Pittsburgh, PA • On-site

BNY
10K+ employees
Learn more about BNYexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Lead end-to-end operational strategy and execution for high-volume payment flows across the region.

  • Ensure daily operational integrity, risk management, and regulatory compliance for payment rails.

  • Partner with technology and product teams to reengineer processes, implement automation, and improve operational KPIs.

Job description

Senior Director, Client Processing Manager - Payment Operations

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Senior Director, Client Processing Manager - Payment Operations to join our Payments Enablement Platform Ops team. This role is located in Pittsburgh, PA.

About the Role

  • The Senior Director, Payments Operations - will lead end-to-end operational strategy and execution across the region, covering highvelocity, missioncritical payment flows (domestic, crossborder, realtime rails, highvalue payments). This leader will drive operational excellence, client experience, and risk control while accelerating datadriven decisioning, AIenabled operations, and intelligent automation at scale. The ideal candidate is a transformative operator with deep payments domain expertise, strong people leadership, and a strategic mindset, passionate about reengineering, simplification, and continuous improvement.

In this role, you'll make an impact in the following ways:

  • Regional Leadership and Strategy
    • Own the US payments operations strategy, operating model, and performance outcomes; set direction, define success metrics, and ensure alignment with global standards.
    • Lead multicountry operations teams, balancing regional nuances with global consistency and scalability.
    • Shape capacity planning, workforce strategy, location strategy, and vendor/partner engagement.
  • Operational Excellence and Risk Management
    • Ensure daily operational integrity across all payment rails with a focus on timeliness, accuracy, resiliency, and client SLAs.
    • Strengthen firstline risk and control discipline: incident prevention, rapid issue resolution, rootcause elimination, change control, and regulatory adherence.
    • Drive robust operational readiness for new products, market infrastructures, and regulatory changes.
  • Data, AI, and Automation
    • Build a dataliterate culture; define critical data elements, quality standards, and the operational analytics roadmap.
    • Implement AI/ML use cases for exception handling, anomaly detection, forecasting, and intelligent workflow orchestration.
    • Scale intelligent automation (RPA, orchestration, decision engines) to reduce manual effort, accelerate cycle times, and improve straightthrough processing (STP).
  • Reengineering and Transformation
    • Lead endtoend process reengineering: eliminate failure demand, simplify controls, standardize workflows, and modernize tooling.
    • Champion continuous improvement (Lean/Agile) and measurable uplift in KPIs: STP, costtoserve, defect rate, turnaround time, and NPS.
    • Partner with Technology and Product to cocreate targetstate capabilities, ensuring operational design is embedded early in change.
  • Client Experience and Stakeholder Management
    • Serve as the senior operational point of contact for strategic clients and market infrastructures in the US; handle escalations with urgency and transparency.
    • Collaborate with Sales, Product, Technology, Risk, Compliance, and Finance to deliver client outcomes and business growth.
    • Represent operations in US governance forums; communicate performance, risks, and transformation progress.
  • People Leadership and Culture
    • Build and develop highperforming, diverse teams; set clear goals, coach leaders, and foster accountability.
    • Promote a culture of client obsession, curiosity, ownership, and collaboration across locations and time zones.
    • Invest in upskilling: data literacy, AI fluency, automation tooling, and agile ways of working.

To be successful in this role, we're seeking the following:

  • Bachelor's degree or the equivalent combination of education and experience is required; advanced/graduate degree preferred.
  • 15 plus years of total work experience preferred, with at least 5-7 years in management.
  • 12 plus years in payments operations or adjacent domains (transaction banking, clearing, realtime payments, crossborder), with 7 plus; years leading large, multisite teams.
  • Proven track record running complex operations with significant daily volumes, tight SLAs, and high regulatory scrutiny in APAC markets.
  • Demonstrated success implementing AI/ML and automation in production operations, with measurable KPI improvements.
  • Strong data literacy: ability to define data strategies, interpret analytics, challenge insights, and make decisions grounded in evidence.
  • Deep understanding of operational risk, control frameworks, business continuity, and regulatory requirements across Americas jurisdictions.
  • Experience in process reengineering (Lean/Six Sigma) and agile delivery; comfortable leading transformation programs endtoend.
  • Exceptional stakeholder management and executive communication skills; adept at influencing across Product, Technology, Risk, and frontoffice.
  • Bachelor's degree required; advanced degree or professional certifications (e.g., PMP, Lean Six Sigma Black Belt, data/AI certifications) are a plus.

Technical and Domain Skills

  • Payments domain: realtime payments (e.g., FAST/NPP), highvalue/RTGS, ACH, SWIFT crossborder, ISO 20022, correspondent banking operations.
  • AI/Automation: familiarity with AI/ML operations use cases, RPA/orchestration platforms, NLP for email/case routing, predictive analytics for capacity/incident prevention.
  • Data and Analytics: SQL and/or data visualization literacy; comfort with KPI dashboards, anomaly detection, and operational forecasting.
  • Tools and Platforms: exposure to case management/workflow tools, incident/change management platforms, and control monitoring systems.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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