Stone Mountain, GA Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel, known for creating thoughtfully designed products that celebrate life's everyday moments. We ...
Stone Mountain, GA Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel, known for creating thoughtfully designed products that celebrate life's everyday moments. We ...
Store Staff
Bellingham, WA · On-site
$19.13/hr
Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...
Store Staff
Bellingham, WA · On-site
$19.13/hr
Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...
Store Staff
Portland, OR · On-site
$21.32 - $24.52/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Portland, OR · On-site
$21.32 - $24.52/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Stone Mountain, GA Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel, known for creating thoughtfully designed products that celebrate life's everyday moments. We ...
Quick apply
Stone Mountain, GA Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel, known for creating thoughtfully designed products that celebrate life's everyday moments. We ...
Warehouse Worker/Mud Plant Operator
Clinton, OK · On-site
$14 - $17/hr
The secondary responsibility is to support mud plant operations by mixing and blending mud products and maintaining a clean, safe, and efficient work environment. Key Responsibilities * Safely move ...
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Warehouse Worker/Mud Plant Operator
Clinton, OK · On-site
$14 - $17/hr
The secondary responsibility is to support mud plant operations by mixing and blending mud products and maintaining a clean, safe, and efficient work environment. Key Responsibilities * Safely move ...
Store Staff
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Sammamish, WA · On-site
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Sammamish, WA · On-site
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Seattle, WA · On-site
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Seattle, WA · On-site
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Issaquah, WA · On-site
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Issaquah, WA · On-site
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Portland, OR · On-site
$21.32 - $24.52/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Portland, OR · On-site
$21.32 - $24.52/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
GSS Mud Logging Analyst - New Iberia, LA 70560
New Iberia, LA · On-site
$19 - $20/hr
Mud Logging Analyst Location: New Iberia, LA 70560 Duration: 6+ Months Pay Rate: $19.00-$20.00/hr (W-2) Job Summary: The Mud Logging Analyst is responsible for delivering safe, efficient, and ...
Quick apply
GSS Mud Logging Analyst - New Iberia, LA 70560
New Iberia, LA · On-site
$19 - $20/hr
Mud Logging Analyst Location: New Iberia, LA 70560 Duration: 6+ Months Pay Rate: $19.00-$20.00/hr (W-2) Job Summary: The Mud Logging Analyst is responsible for delivering safe, efficient, and ...
Mud Engineer (Onsite: Bossier City, LA)
Bossier City, LA · On-site
$31/hr
Field Operations The Mud Engineer under general supervision, provides well site service to customers of the Company. Pay Rate: Up to $31.00/hour, depending on experience Assignment Length: 6-month ...
Mud Engineer (Onsite: Bossier City, LA)
Bossier City, LA · On-site
$31/hr
Field Operations The Mud Engineer under general supervision, provides well site service to customers of the Company. Pay Rate: Up to $31.00/hour, depending on experience Assignment Length: 6-month ...
Warehouse Worker/Mud Plant Operator
Clinton, OK · On-site
$14 - $17/hr
The secondary responsibility is to support mud plant operations by mixing and blending mud products and maintaining a clean, safe, and efficient work environment. Key Responsibilities * Safely move ...
Warehouse Worker/Mud Plant Operator
Clinton, OK · On-site
$14 - $17/hr
The secondary responsibility is to support mud plant operations by mixing and blending mud products and maintaining a clean, safe, and efficient work environment. Key Responsibilities * Safely move ...
Store Staff
Burlington, WA · On-site
$19.13 - $22/hr
Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...
Store Staff
Burlington, WA · On-site
$19.13 - $22/hr
Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...
Store Staff
Sammamish, WA · On-site
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Sammamish, WA · On-site
$21.30/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
$17.66/hr
Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...
Store Staff
$17.66/hr
Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...
Store Staff
Burien, WA · On-site
$21.63/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Burien, WA · On-site
$21.63/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Bellingham, WA · On-site
$19.13 - $22/hr
Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...
Store Staff
Bellingham, WA · On-site
$19.13 - $22/hr
Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...
Store Staff
Puyallup, WA · On-site
$18.63/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Store Staff
Puyallup, WA · On-site
$18.63/hr
Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...
Mud information
See salary details
$14.42 - $16.32
8% of jobs
$17.39 is the 25th percentile. Wages below this are outliers.
$16.32 - $18.23
30% of jobs
The median wage is $19.59 / hr.
$18.23 - $20.13
16% of jobs
$20.13 - $22.03
1% of jobs
$22.03 - $23.93
0% of jobs
$23.93 - $25.83
0% of jobs
$25.83 - $27.73
0% of jobs
$27.73 - $29.63
3% of jobs
$29.63 - $31.53
15% of jobs
$31.53 - $33.44
0% of jobs
$33.49 is the 75th percentile. Wages above this are outliers.
$33.44 - $35.34
26% of jobs
$14
$24
$35
How much do mud jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Mud Engineer, and why are they important?
What does mud pay for?
What jobs pay 2000 a day?
What is the difference between Mud vs Carpenter?
| Aspect | Mud | Carpenter |
|---|---|---|
| Required Credentials | Typically no formal certification, but some training or apprenticeship | Often requires a high school diploma and apprenticeship or technical training |
| Work Environment | Construction sites, interior and exterior walls, drywall finishing | Construction sites, framing, installing structures, finishing carpentry |
| Employer & Industry Usage | Used mainly in residential and commercial construction for wall finishing | Used across various construction projects for structural and finish carpentry |
| Common Search & Comparison Intent | People comparing wall finishing roles with carpentry tasks | People looking to understand different construction roles |
The main difference between Mud and Carpenter roles lies in their focus and skills. Mud workers primarily handle drywall finishing and wall surface preparation, often with minimal formal credentials. Carpenters have a broader skill set, including framing and structural work, usually requiring more training. Both roles are essential in construction but serve different functions within the building process.
What are Mud Engineers?
What jobs pay 500,000 a year in the US?
What jobs pay 10,000 a month without a degree?
What are some of the typical challenges faced by Mud Engineers when working on drilling sites?
Full-time
Posted 5 days ago
Job description
Location: Stone Mountain, GA
Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel, known for creating thoughtfully designed products that celebrate life's everyday moments. We are a collaborative organization with a strong focus on creativity, quality, and delivering products our customers love.
We are seeking a passionate and strategic Customer Experience & Compliance Manager to join our Ecommerce team. This is not a traditional customer service role; this role is an opportunity to shape how customers experience the Mud Pie brand across DTC and marketplace channels, and to build the programs, processes, and infrastructure that make those experiences exceptional.
This individual will serve as the voice of the customer inside our organization, partnering cross-functionally with Sales, Marketing, Operations, and Product to identify friction points, drive loyalty, and ensure every customer touchpoint reflects the Mud Pie brand promise. They will own our customer experience platform and have the opportunity to evolve how we use automation, AI, reporting, and self-service resources to deliver personalized, on-brand experiences at scale.
This is an opportunity for a customer-obsessed builder who thrives in a fast-paced environment and is excited by the chance to own and elevate the customer experience function at a growing lifestyle brand.
Customer Experience Leadership:
- Champion a customer-first culture and serve as the internal voice of the customer in business decisions, process improvements, and cross-functional conversations.
- Own the end-to-end customer experience strategy across DTC and marketplace channels, ensuring every interaction reflects the Mud Pie brand.
- Design and drive programs that surprise, delight, and build lasting loyalty - going beyond issue resolution to create meaningful moments.
- Identify friction points in the customer journey and partner with Sales, Marketing, Operations, and Product to drive improvements.
- Manage escalated customer situations with professionalism and empathy, protecting brand trust and reputation.
- Assist in scaling the customer experience function, including documentation, training, and future team development.
Customer Insights & Continuous Improvement:
- Analyze customer feedback, reviews, support interactions, and service trends to uncover opportunities and surface emerging issues.
- Establish, track, and improve key customer experience metrics including CSAT, response time, resolution time, review ratings, customer retention, and repeat purchase behavior. OR SOME OTHER MEASUREMENT OF KPIs?
- Develop reporting and insights that help leadership understand customer sentiment and make informed decisions.
- Recommend and implement initiatives that increase customer satisfaction, retention, advocacy, and lifetime value.
- Partner cross-functionally to improve processes, policies, and website experiences based on customer data.
- Monitor customer feedback, reviews, ratings, and service metrics across marketplace channels, partnering with internal teams to address root causes and improve customer satisfaction.
Customer Experience Operations & Technology:
- Oversee day-to-day customer support operations - including direct customer engagement - ensuring consistent, high-quality service across all channels.
- Own and evolve Mud Pie's customer service platform (Gorgias), Help Center, Knowledge Base, and self-service resources.
- Identify and implement opportunities to improve workflows, automation, AI utilization, and customer communications.
- Evaluate and implement AI-driven solutions that improve customer experience, increase team efficiency, and reduce repetitive work while maintaining brand standards.
- Help shape Mud Pie's future customer experience technology strategy and drive adoption of tools that improve efficiency and experience.
MAP Compliance:
- Serve as the primary owner of MAP enforcement communications and retailer follow-up activities.
- Manage Mud Pie's MAP compliance program and monitoring software, ensuring pricing integrity across retail channels.
- Partner with Sales to identify and resolve retailer compliance issues quickly and professionally.
- Monitor compliance trends and provide leadership with clear reporting and actionable recommendations.
Requirements:
- 3+ years of experience in customer experience, ecommerce, or a related field.
- Experience supporting customer experience within ecommerce marketplaces (Amazon, Walmart, Faire, etc.) preferred.
- Familiarity with ecommerce platforms such as Shopify preferred.
- A track record of improving the customer journey - not just managing it.
- Hands-on experience with customer service platforms such as Gorgias or Zendesk.
- Strong analytical skills with the ability to use data to identify problems and build the case for solutions.
- Excellent written and verbal communication skills with the ability to influence cross-functionally.
- Strong organizational and problem-solving abilities with the ability to manage multiple priorities in a fast-paced environment.
- Comfort with AI tools, automation, and emerging technology.
- Proficient in Microsoft Office, particularly Excel and Outlook.
- MAP compliance experience is a plus.
- Bachelor's degree preferred or equivalent work experience.
- Must be able to commute to our office in Stone Mountain, GA Monday-Thursday.