ZipRecruiter

Log In

1

Mud Jobs (NOW HIRING)

Mud Bay

Store Staff

Bellingham, WA · On-site

$19.13/hr

Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...

Mud Bay

Store Lead

Seattle, WA · On-site

$23.43/hr

Mud Bay's Store Leads are the backbone of Mud Bay. They are empowering, responsible, and committed to growing and helping others develop within Mud Bay. Competitive base pay: The target starting pay ...

Mud Bay

Store Staff

Puyallup, WA

$18.63/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Burien, WA · On-site

$21.63/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Portland, OR · On-site

$21.32/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Kirkland, WA · On-site

$21.30 - $24.50/hr

Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...

Mud Bay

Store Staff

University Place, WA · On-site

$18.63/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

New

Mud Bay

Store Staff

Puyallup, WA

$18.63/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Bellevue, WA · On-site

$21.30 - $24.50/hr

Mud Bay's Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience. Competitive base pay: The ...

Mud Bay

Store Staff

Shoreline, WA

$21.30/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Puyallup, WA · On-site

$18.63/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Portland, OR · On-site

$21.32/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Shoreline, WA · On-site

$21.30/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Portland, OR · On-site

$21.32 - $24.52/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Shoreline, WA · On-site

$21.30/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Staff

Portland, OR

$21.32/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

Mud Bay

Store Manager Fairwood

Renton, WA · On-site

$33.05/hr

A Mud Bay Store Manager is a powerful role model who leads their team with integrity and responsibility. They hold a focus on success while providing insight for development and growth to their staff ...

Mud Bay

Store Staff

Portland, OR · On-site

$21.32 - $24.52/hr

Mud Bay's Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. Competitive base pay: The ...

next page

Showing results 1-20

All JobsMud Jobs

Mud information

See salary details

$14

$24

$35

How much do mud jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for mud in the United States is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mud Engineer, and why are they important?

To thrive as a Mud Engineer, you need a strong understanding of drilling fluid properties, chemistry, and wellbore hydraulics, usually supported by a degree in engineering or geology. Familiarity with industry-standard software, mud testing equipment, and safety certifications like H2S are typically required. Strong problem-solving abilities, attention to detail, and effective communication make someone stand out in this role. These skills ensure the safe and efficient drilling operations by maintaining optimal mud properties and effectively collaborating with drilling teams.

What is the difference between Mud vs Carpenter?

AspectMudCarpenter
Required CredentialsTypically no formal certification, but some training or apprenticeshipOften requires a high school diploma and apprenticeship or technical training
Work EnvironmentConstruction sites, interior and exterior walls, drywall finishingConstruction sites, framing, installing structures, finishing carpentry
Employer & Industry UsageUsed mainly in residential and commercial construction for wall finishingUsed across various construction projects for structural and finish carpentry
Common Search & Comparison IntentPeople comparing wall finishing roles with carpentry tasksPeople looking to understand different construction roles

The main difference between Mud and Carpenter roles lies in their focus and skills. Mud workers primarily handle drywall finishing and wall surface preparation, often with minimal formal credentials. Carpenters have a broader skill set, including framing and structural work, usually requiring more training. Both roles are essential in construction but serve different functions within the building process.

What are Mud Engineers?

Mud Engineers, also known as Drilling Fluid Engineers, are specialists in the oil and gas industry responsible for designing, testing, and managing the drilling fluids (also called mud) used during drilling operations. These fluids are critical for lubricating the drill bit, stabilizing the wellbore, controlling pressure, and carrying drill cuttings to the surface. Mud Engineers monitor the properties of the drilling fluids and make adjustments as needed to ensure safe and efficient drilling. They typically work on drilling rigs, both onshore and offshore, and collaborate closely with drilling teams to troubleshoot and resolve any issues related to drilling fluids.

What are some of the typical challenges faced by Mud Engineers when working on drilling sites?

Mud Engineers often encounter challenges such as adjusting drilling fluid properties in response to rapidly changing downhole conditions, maintaining fluid consistency to prevent wellbore instability, and ensuring compliance with environmental and safety standards. They must also work closely with drilling crews and geologists to troubleshoot issues as they arise, requiring strong communication and problem-solving skills. Additionally, long shifts and remote locations can add to the complexity of the role, making adaptability and resilience important qualities for success.
More about Mud jobs
What cities are hiring for Mud jobs? Cities with the most Mud job openings:
What states have the most Mud jobs? States with the most job openings for Mud jobs include:
What job categories do people searching Mud jobs look for? The top searched job categories for Mud jobs are:
Mud jobs near you
Infographic showing various Mud job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,762 per year, or $24.9 per hour.
Customer Experience & Compliance Manager

Customer Experience & Compliance Manager

Mud Pie

Stone Mountain, GA • On-site

Full-time

Posted 26 days ago

Job description

​
Job Title: Customer Experience & Compliance Manager
Reports To: Director of Ecommerce
Location: Stone Mountain, GA
Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel, known for creating thoughtfully designed products that celebrate life's everyday moments. We are a collaborative organization with a strong focus on creativity, quality, and delivering products our customers love.
We are seeking a passionate and strategic Customer Experience & Compliance Manager to join our Ecommerce team. This is not a traditional customer service role; this role is an opportunity to shape how customers experience the Mud Pie brand across DTC and marketplace channels, and to build the programs, processes, and infrastructure that make those experiences exceptional. We need someone who understands how to create an exceptional customer experience while also recognizing opportunities to drive sales through customer engagement, product recommendations, and upselling.
This individual will serve as the voice of the customer inside our organization, partnering cross-functionally with Sales, Marketing, Operations, and Product to identify friction points, drive loyalty, and ensure every customer touchpoint reflects the Mud Pie brand promise. They will own our customer experience platform and have the opportunity to evolve how we use automation, AI, reporting, and self-service resources to deliver personalized, on-brand experiences at scale.
This is an opportunity for a customer-obsessed builder who is passionate about both customer service and retail and thrives in delivering exceptional service while identifying opportunities to grow customer value.
Customer Experience Leadership:
  • Champion a customer-first culture and serve as the internal voice of the customer in business decisions, process improvements, and cross-functional conversations.
  • Own the end-to-end customer experience strategy across DTC and marketplace channels, ensuring every interaction reflects the Mud Pie brand.
  • Design and drive programs that surprise, delight, and build lasting loyalty — going beyond issue resolution to create meaningful moments.
  • Identify friction points in the customer journey and partner with Sales, Marketing, Operations, and Product to drive improvements.
  • Manage escalated customer situations with professionalism and empathy, protecting brand trust and reputation.
  • Assist in scaling the customer experience function, including documentation, training, and future team development.
Customer Insights & Continuous Improvement:
  • Analyze customer feedback, reviews, support interactions, and service trends to uncover opportunities and surface emerging issues.
  • Establish, track, and improve key customer experience metrics including CSAT, response time, resolution time, review ratings, customer retention, and repeat purchase behavior.
  • Develop reporting and insights that help leadership understand customer sentiment and make informed decisions.
  • Recommend and implement initiatives that increase customer satisfaction, retention, advocacy, and lifetime value.
  • Partner cross-functionally to improve processes, policies, and website experiences based on customer data.
  • Monitor customer feedback, reviews, ratings, and service metrics across marketplace channels, partnering with internal teams to address root causes and improve customer satisfaction.
Customer Experience Operations & Technology:
  • Oversee day-to-day customer support operations — including direct customer engagement — ensuring consistent, high-quality service across all channels.
  • Own and evolve Mud Pie's customer service platform (Gorgias), Help Center, Knowledge Base, and self-service resources.
  • Identify and implement opportunities to improve workflows, automation, AI utilization, and customer communications.
  • Evaluate and implement AI-driven solutions that improve customer experience, increase team efficiency, and reduce repetitive work while maintaining brand standards.
  • Help shape Mud Pie's future customer experience technology strategy and drive adoption of tools that improve efficiency and experience.
MAP Compliance:
  • Serve as the primary owner of MAP enforcement communications and retailer follow-up activities.
  • Manage Mud Pie's MAP compliance program and monitoring software, ensuring pricing integrity across retail channels.
  • Partner with Sales to identify and resolve retailer compliance issues quickly and professionally.
  • Monitor compliance trends and provide leadership with clear reporting and actionable recommendations.
Requirements:
  • 3+ years of experience in customer experience, Ecommerce, or a related field.
  • Experience supporting customer experience within Ecommerce marketplaces (Amazon, Walmart, Faire, etc.) preferred.
  • Familiarity with Ecommerce platforms such as Shopify preferred.
  • Omnichannel retail mindset and understanding on how customer experience influences sales and loyalty
  • A track record of improving the customer journey — not just managing it.
  • Hands-on experience with customer service platforms such as Gorgias or Zendesk.
  • Strong analytical skills with the ability to use data to identify problems and build the case for solutions.
  • Excellent written and verbal communication skills with the ability to influence cross-functionally.
  • Strong organizational and problem-solving abilities with the ability to manage multiple priorities in a fast-paced environment.
  • Comfort with AI tools, automation, and emerging technology.
  • Proficient in Microsoft Office, particularly Excel and Outlook.
  • MAP compliance experience is a plus.
  • Bachelor's degree preferred or equivalent work experience.
  • Must be able to commute to our office in Stone Mountain, GA Monday–Thursday.

Powered by JazzHR

t0DTiVhosM