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The Director, Human Resources will report to the Chief Operating Officer.

mTrade considers its investment in talent and human capital paramount to its success and this position will “own” a valuable, pivotal role with full support from, and in partnership with the Senior Leadership Team, to help continue to deliver on mTrade’s vision.

• Support the strategic direction of the company in leading the HR function and all HR-related activities.
• Partner with senior leadership as a valued and trusted resource to advance the company’s high-performance culture, drive positive employee engagement and secure a high retention rate.
• Oversee and adhere to all HR regulatory requirements and documentation, ensuring compliance with all local, state, and federal employment laws for exempt and non-exempt employees.
• Provide information and guidance to Heads of Departments on a variety of issues related to employee relations, ensuring compliance with company policies and legal requirements.
• Be the lead point of contact for and manage mTrade’s 3rd party benefits providers ensuring timely decisions on, and dissemination of information to employees on plan updates etc.
• Accountable for and managing the company’s HR management information system to always be up to date and accurate.
• Liaise with the Finance Department on employee payroll and benefits, change in employee status, PTO etc.
• Lead and develop the shared Accounting & HR Administrator.
• Develop organizational HR strategy to recruit and retain top caliber employees in a high-growth environment, identifying key talent within and outside the company for mission critical positions.
• Carry out talent acquisition and onboarding for different Departments according to HR compliance protocols using the company’s HR Information System.
• Direct the interpretation and application of policies throughout the company, staying informed of new practices and developments.
• Act as the initial point of contact for HR inquiries, delivering prompt and professional responses and resolutions to employee questions and concerns.
• Maintain accurate and confidential employee records, ensuring strict compliance with data protection regulations.
• Work with Head of Marketing to send all HR-related communications to employees.
• Oversee company celebrations and announcements regarding company founder updates, promotions, retirements and other acknowledgements etc.
• Evaluate market compensation information to ensure mTrade maintains a competitive compensation and benefits position.
• Develop and support succession planning, career development, and talent management initiatives using performance reviews and KPIs etc.
• Lend support to senior management as needed in annual departmental budget/planning deliberations.
• Work with executive management to develop mentor/employee development program throughout the organization.
• Develop and maintain relationships with external stakeholders e.g. University Career Centers as a source of future employees.