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Mst Associate Jobs in Tennessee (NOW HIRING)

Ardent Health

Contact Center Scheduler

Brentwood, TN · Remote

Central (CST) - 7:30a-5p CST Mountain (MST) - 8a-5p MST Why Join Us? Thrive in a People-First ... Associate degree or higher in related field of study. * 1+ year healthcare background/experience ...

Ardent Health

Contact Center Scheduler

Brentwood, TN · On-site

Central (CST) - 7:30a-5p CST Mountain (MST) - 8a-5p MST Why Join Us? Thrive in a People-First ... Associate degree or higher in related field of study. * 1+ year healthcare background/experience ...

Carvana

$15 - $19/hr

... 4 PM MST. Not a match for this role? We have a variety of Technician roles in our Inspection ... Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator ...

Carvana

Brake and Tire Auto Technician

Nashville, TN

$16.50 - $20.50/hr

... 4 PM MST. Not a match for this role? We have a variety of Technician roles in our Inspection ... Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator ...

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Mst Associate information

What is an MST associate?

An MST Associate typically refers to a professional working in the Managed Services Team (MST) within an organization, often in the context of IT or financial services. Their main role involves providing support, maintenance, and management of technology systems or client portfolios, depending on the industry. MST Associates are responsible for ensuring service quality, troubleshooting issues, and facilitating smooth operations for clients or internal teams. They often collaborate with other team members and may also provide direct client support. The exact responsibilities can vary depending on the company and sector.

What skills and qualifications are needed to thrive as an MST associate?

To thrive as an MST (Managed Services Team) Associate, you need a strong background in information technology, troubleshooting, and customer service, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified professional. Familiarity with remote monitoring tools, ticketing systems, and network administration platforms is essential. Strong problem-solving abilities, effective communication, and teamwork distinguish top performers in this role. These skills ensure timely resolution of client issues, maintain service quality, and support smooth IT operations in managed service environments.

How do MST associates typically collaborate with other departments to support operational efficiency?

MST Associates often work closely with teams such as IT, operations, and customer support to ensure smooth workflow and resolve technical or process-related issues quickly. In many organizations, they act as a bridge between technical specialists and business units, helping to translate requirements and coordinate project tasks. Effective communication and teamwork are essential, as MST Associates frequently participate in cross-functional meetings and may be called upon to provide updates or troubleshoot challenges alongside colleagues from various backgrounds.

What is the difference between Mst Associate vs Mst Analyst?

AspectMst AssociateMst Analyst
Required CredentialsBachelor's degree, relevant certificationsBachelor's or master's degree, similar certifications
Work EnvironmentTeam-based, client-facing, consulting or financial firmsData analysis, reporting, project support in similar settings
Employer & Industry UsageConsulting firms, financial institutions, tech companiesFinancial services, consulting, technology sectors

Both Mst Associate and Mst Analyst roles typically require similar educational backgrounds and certifications. Mst Associates often focus on client interaction and project support, while Mst Analysts tend to emphasize data analysis and reporting. The roles are common in consulting, finance, and tech industries, with overlapping responsibilities but differing in focus areas.

What cities in Tennessee are hiring for Mst Associate jobs?

Cities in Tennessee with the most Mst Associate job openings:

Mst Associate jobs near you

Contact Center Scheduler

Ardent Health

Brentwood, TN • Remote

Full-time

Medical, PTO

Posted 27 days ago

Ardent Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

495th of 888 rated healthcare providers

Job description

Overview

Join our team as a remote day shift, full-time, Central Scheduling, Scheduler. The Remote Scheduler may work within the following timezones:

Central (CST) - 7:30a-5p CST

Mountain (MST) - 8a-5p MST

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.

Learn About a Day in the Life of a Scheduler:


Responsibilities
  • Provides world-class patient experience by identifying and resolving patient needs in a compassionate manner, and adheres to policies, procedures, and regulations as measured by Quality Assurance (QA) scoring, and First Call Resolution (FCR).
  • Safeguards patient information through compliance of HIPPA guidelines and adhering to Ardent policies and procedures and common security guidelines.
  • Ensures an effective and efficient interaction with patients through active manage of Average Handling Time (AHT) and Aux offline time.
  • Displays highly effective communication skills, both written and verbal, to patients, clinics, and colleagues.
  • Ensures a seamless healthcare experience for clinics and patients by consistently and accurately pre-registering, providing accurate information, and engaging clinics when necessary.
  • Maintains high level of productivity while managing tasks to ensure timeliness of service. Assist in meeting department goals.
  • Partners effectively with leadership, peers, and support staff to achieve departmental goals.
  • Is highly dependable employee as measured through attendance, tardy, and schedule adherence tracking.

Qualifications

Required Qualifications

  • High School Diploma or GED equivalent.
  • Excellent computer skills and ability to use Microsoft word, Microsoft excel, and Microsoft outlook.
  • Knowledge of standard office procedures and equipment.
  • Excellent communication skills.
  • Excellent attendance management.
  • Ability to adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Preferred Qualifications

  • Associate degree or higher in related field of study.
  • 1+ year healthcare background/experience and/or call center experience.
  • 2+ years of experience working in a healthcare field/role or call center environment.
Qualifications:

Required Qualifications

  • High School Diploma or GED equivalent.
  • Excellent computer skills and ability to use Microsoft word, Microsoft excel, and Microsoft outlook.
  • Knowledge of standard office procedures and equipment.
  • Excellent communication skills.
  • Excellent attendance management.
  • Ability to adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Preferred Qualifications

  • Associate degree or higher in related field of study.
  • 1+ year healthcare background/experience and/or call center experience.
  • 2+ years of experience working in a healthcare field/role or call center environment.
Education:UNAVAILABLEEmployment Type: FULL_TIME

What Ardent Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Ardent Health Services

Sourced by ZipRecruiter

With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1993

Social media

Twitter

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