Tier 1-2 IT Support Analyst, MSP Experience Required, Denver, CO We are seeking a qualified Tier 1-2 IT Support Analyst professional with 2-4 years of Helpdesk Technician experience. You will be ...
Tier 1-2 IT Support Analyst, MSP Experience Required, Denver, CO We are seeking a qualified Tier 1-2 IT Support Analyst professional with 2-4 years of Helpdesk Technician experience. You will be ...
About JumpCloud JumpCloud is the AI-powered unified IT management platform designed to secure the ... Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ...
About JumpCloud JumpCloud is the AI-powered unified IT management platform designed to secure the ... Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ...
About JumpCloud ® JumpCloud ® is the AI-powered unified IT management platform designed to secure ... Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ...
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About JumpCloud ® JumpCloud ® is the AI-powered unified IT management platform designed to secure ... Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ...
MSP Level 3 Technician
Denver, CO · On-site
$55K - $75K/yr
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...
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MSP Level 3 Technician
Denver, CO · On-site
$55K - $75K/yr
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...
Tier 2 IT Support Specialist
Denver, CO · On-site
$50K - $66K/yr
What You Bring * 4+ years of experience in IT support (preferably MSP or fast-paced service environment). * Proficient in Windows and macOS endpoint support, Microsoft 365 (Exchange Online, Teams ...
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Tier 2 IT Support Specialist
Denver, CO · On-site
$50K - $66K/yr
What You Bring * 4+ years of experience in IT support (preferably MSP or fast-paced service environment). * Proficient in Windows and macOS endpoint support, Microsoft 365 (Exchange Online, Teams ...
Salary: 70-85k We are a customer-focused Managed Services Provider (MSP) that delivers IT solutions to small and mid-sized businesses. We specialize in proactive IT support, cloud services ...
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Salary: 70-85k We are a customer-focused Managed Services Provider (MSP) that delivers IT solutions to small and mid-sized businesses. We specialize in proactive IT support, cloud services ...
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MSP Support Engineer
Denver, CO · On-site
$85K/yr
... s/network engineering or network administration) COMPANY: Rapid Networks is a growing MSP ... specializing in solutions for small and medium-sized companies throughout the Denver Metro area. We ...
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MSP Support Engineer
Denver, CO · On-site
$85K/yr
... s/network engineering or network administration) COMPANY: Rapid Networks is a growing MSP ... specializing in solutions for small and medium-sized companies throughout the Denver Metro area. We ...
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IT Service Technician L2
Boulder, CO · On-site
$58K - $65K/yr
Computer Superheroes is a premium Managed IT Service Provider (MSP) seeking an IT Technician to join our friendly, intentionally collaborative, 80% remote team! We'll provide room to grow, robust ...
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IT Service Technician L2
Boulder, CO · On-site
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Computer Superheroes is a premium Managed IT Service Provider (MSP) seeking an IT Technician to join our friendly, intentionally collaborative, 80% remote team! We'll provide room to grow, robust ...
Bench Technician 3-5 Years Experience
Aurora, CO · On-site
$40K - $45K/yr
Vision insurance About Us: We're a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of ...
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Bench Technician 3-5 Years Experience
Aurora, CO · On-site
$40K - $45K/yr
Vision insurance About Us: We're a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of ...
Bench Technician 3-5 Years Experience
$40K - $45K/yr
About Us: We're a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to ...
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Bench Technician 3-5 Years Experience
$40K - $45K/yr
About Us: We're a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to ...
Bench Technician 3-5 Years Experience
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About Us: We're a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to ...
Quick apply
Bench Technician 3-5 Years Experience
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About Us: We're a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to ...
VP of IT and Security
$161K - $202K/yr
... MSP to an internal function. * Own identity and access management (Okta) including device ... Technologies * Identity & Access Management (Okta & Entra preferred) * Mobile Device Management ...
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VP of IT and Security
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Systems Engineer III
Denver, CO · On-site
$80K - $95K/yr
Systems Engineer / IT Infrastructure Consultant (MSP) Location: Denver, CO (Hybrid) Employment Type: Full-Time | Direct Hire About the Opportunity SNI Technology is partnering with an established ...
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Denver, CO · On-site
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Work alongside the best minds in technology. If you are looking for a place where teamwork, client service, integrity, excellence, continuous learning and professionalism are core values, then Kraft ...
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Denver, CO · On-site +1
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Work alongside the best minds in technology. If you are looking for a place where teamwork, client service, integrity, excellence, continuous learning and professionalism are core values, then Kraft ...
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Work alongside the best minds in technology. If you are looking for a place where teamwork, client service, integrity, excellence, continuous learning and professionalism are core values, then Kraft ...
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Englewood, CO · On-site
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Englewood, CO · On-site
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Posted job title: surg tech/or tech About Healthcare Support Healthcare Support excels at providing ... national MSP programs. From health systems and hospitals to specialty clinics and post-acute ...
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Msp Tech information
What are some common challenges faced by MSP Techs when managing multiple client environments, and how can they be addressed?
What are MSP Techs?
Which 3 jobs will survive AI?
How do MSP jobs differ from IT roles?
What are the key skills and qualifications needed to thrive as an MSP Tech, and why are they important?
What is the difference between Msp Tech vs Network Technician?
| Aspect | Msp Tech | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Cisco CCNA (often preferred) | CompTIA Network+, Cisco CCNA, sometimes Security+ |
| Work Environment | Managed service providers, client sites, remote support | Corporate offices, data centers, client sites |
| Industry Usage | IT service providers, MSP companies | IT departments, telecom companies, network providers |
Both roles require networking certifications and involve working with network hardware and systems. Msp Tech typically works within managed service providers offering a broad range of IT support, while Network Technicians focus specifically on network infrastructure. The roles overlap in skills but differ in scope and work environment.
What is a MSP technician?
What hot tech job pays $775 000?

Full-time
Medical, Retirement, PTO
Posted 19 days ago
Job description
We are seeking a qualified Tier 1-2 IT Support Analyst professional with 2-4 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our clients will depend on your "cool and calm" demeanor, mixed with a wide range of knowledge in all aspects of technology, and this is a critical requirement. This position will be mostly Remote, with onsite client work once a week.
Tier 1-2 IT Support Analyst Responsibilities:
- Support clients with technical issues involving Microsoft's core business applications, Cloud offerings, and virtual environments.
- Remote troubleshooting workstations, networks, and servers.
- Manage and support disaster recovery and business continuity solutions.
- Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls, and security.
- Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
- Maintain and documentation for hardware, applications, and SOPs.
- Communication with clients to keep them informed of incident progress or notification of impending changes or agreed outages.
- Enjoy working in a team environment and communicate effectively.
Tier 1-2 IT Support Analyst Qualifications:
- Associates/Bachelor's Degree in IT or related field.
- 2-4 years of Remote Support experience.
- MSP (Managed Services Provider) experience is required.
- Knowledge of the full stack of Microsoft desktop and server applications.
- Need experience with Office 365 and Active Directory.
- Experience with Mac devices.
- Knowledge of applications like AEC field such as AutoCAD and Revit.
- Technical Awareness: able to match resources to technical issues.
- Diagnosis skills of technical issues.
- Excellent interpersonal skills, enjoy working with people, excellent telephone skills, active listener and customer care.
- Managed Services Provider (MSP) experience is a plus.
- DNS or DHCP experience is a plus.
- Server experience is a plus.
- IT Certifications: Microsoft MCP or CompTIA A+ are a plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Denver CO Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, DHCP, Azure, Mac Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, MSP, Managed Services Provider, Colorado Recruiters, Information Technology Jobs, IT Jobs, Colorado Recruiting
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We help companies that are looking to hire Tier 1-2 IT Support Analysts for jobs in Denver, Colorado and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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Home"Tier 1-2 IT Support Analyst, MSP Experience Required
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995