ZipRecruiter

Log In

1

Msp Tech Jobs in Chicago, IL (NOW HIRING)

Empist

IT Project Manager

Chicago, IL · On-site

$90K/yr

EMPIST is currently seeking an IT Project Manager for our growing team! We are looking for a bright ... Manage the onboarding of new MSP clients from Sales handoff through operational go-live, including ...

Versa Networks

MSP Account Executive

$200K - $280K/yr

Build and maintain strong relationships with our existing channel partners and MSP & MSSP Prospects ... Solid understanding of Networking and Security solutions and technology trends. * Education:

previous pagenext page

Showing results 21-40

All JobsMsp Tech JobsMsp Tech Jobs in Chicago, IL

Msp Tech information

What is an MSP Tech?

MSP Techs, or Managed Service Provider Technicians, are IT professionals who work for companies that manage and support the technology needs of other businesses. They handle tasks such as monitoring networks, troubleshooting technical issues, managing software updates, and ensuring cybersecurity for clients. MSP Techs play a crucial role in keeping client systems running smoothly and securely, often providing remote and on-site support. Their work helps businesses maintain optimal IT performance without needing an in-house IT staff.

What are the key skills and qualifications needed to thrive as an MSP Tech, and why are they important?

To thrive as an MSP Tech, you need a solid background in IT support, networking, and troubleshooting, often backed by certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Office 365 is typically required. Excellent customer service, effective communication, and problem-solving skills help MSP Techs build trust and resolve client issues efficiently. These competencies ensure prompt, reliable IT support and client satisfaction in a fast-paced managed services environment.

What are some common challenges faced by MSP Techs when managing multiple client environments, and how can they be addressed?

MSP Techs often juggle multiple client environments with different infrastructures, software, and requirements, making time management and prioritization key challenges. Staying organized with robust documentation and using remote monitoring and management tools helps streamline workflows and minimize errors. Regular communication with clients and internal teams is essential to quickly address issues and set realistic expectations. Additionally, ongoing training on new technologies and cybersecurity practices can help MSP Techs stay ahead of potential problems and provide proactive support.

What is the difference between Msp Tech vs Network Technician?

AspectMsp TechNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, sometimes Security+
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, client sites
Industry UsageIT service providers, MSP companiesIT departments, telecom companies, network providers

Both roles require networking certifications and involve working with network hardware and systems. Msp Tech typically works within managed service providers offering a broad range of IT support, while Network Technicians focus specifically on network infrastructure. The roles overlap in skills but differ in scope and work environment.

How to get a job at MSP Tech?

To get a job at MSP Tech, candidates should review the company's career page for open positions, prepare a resume highlighting relevant IT skills and certifications such as CompTIA or Cisco, and demonstrate experience in managed services or technical support during the interview process. Networking within the industry and gaining experience with common tools like remote monitoring and management (RMM) platforms can also improve chances of employment.

What cities near Chicago, IL are hiring for Msp Tech jobs?

Cities near Chicago, IL with the most Msp Tech job openings:

Msp Tech jobs near you
Infographic showing various Msp Tech job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 13% Part Time, 11% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Account Executive Of IT Services & Infrastructure

N2 Solutions

Saint Charles, IL • On-site

$55K - $65K/yr

Full-time

Re-posted yesterday

Job description

: Account Executive - IT Services & Infrastructure
Location: St. Charles, IL (Hybrid)
Company: N2 Solutions
Reports To: Sales Manager
Salary: $55-65K Annually + OTE $100-120K
About N2 Solutions
N2 Solutions is a growing managed services firm offering IT, Marketing, and Business Solutions under one roof. With regional teams and MSP operations across Illinois and Florida, N2 delivers managed services locally while building a national practice with deep marketing and business solutions capabilities alongside it.
Our culture values long-term relationships over short-term wins. We build partnerships that last, and we expect our sales team to embody that same philosophy in every interaction.
Role Overview
We are hiring an Account Executive focused on IT Services and infrastructure sales. You will be responsible for driving new managed IT clients, equipment sales, and infrastructure engagements for businesses that need reliable technology support, device management, network security, and IT stability.
Your primary targets are organizations where technology needs to just work. These are businesses dealing with constant tech fires, aging infrastructure, compliance pressure, or scaling pains that require a managed services partner. Many of these clients will eventually benefit from N2's broader service lines (Marketing and Business Solutions), but your focus is landing the IT relationship and proving value through stable, SLA-driven support.
You will be expected to generate pipeline through outbound prospecting, respond to inbound leads, and close deals with a focus on monthly recurring revenue (MRR) and equipment margin. This role works closely with regional MSP leaders in Illinois and Florida to ensure smooth handoffs from sales to service delivery.
Industries You Will Serve
You will own relationships with organizations that buy IT infrastructure first, where technology supports the mission but is not the primary revenue driver. Typical clients include organizations in manufacturing, logistics, energy, education, financial services, nonprofits, government, and technology sectors.
Key Responsibilities
New Business Acquisition
  • Own the full IT Services sales process from prospecting through signed contract.
  • Generate pipeline through outbound prospecting, referral development, partner channels, and inbound lead follow-up.
  • Conduct IT assessments and discovery conversations to identify pain points, infrastructure gaps, and compliance exposure.
  • Present and sell N2's tiered IT Services offerings: SaaS End User Support, MSP packages, and infrastructure-based SOC/security services.
  • Sell equipment solutions (hardware refreshes, network infrastructure, security appliances) with a focus on margin and bundled service agreements.
  • Manage proposals, pricing, and contract execution with support from regional MSP leadership.

Account Management & Expansion
  • Maintain relationships with IT Services clients post-sale, ensuring satisfaction and identifying upsell opportunities.
  • Identify service tier upgrade opportunities based on client growth and evolving needs.
  • Flag cross-sell opportunities to Marketing and Business Solutions when clients show readiness, routing to the appropriate team.
  • Coordinate with regional MSP leaders (Illinois and Florida) to ensure SLA performance and client retention.
  • Participate in weekly Existing Clients Review meetings to surface expansion opportunities.

Pipeline & Process Discipline
  • Maintain accurate pipeline data in Salesforce (the single source of truth).
  • Provide weekly forecasting and pipeline visibility to sales leadership.
  • Meet activity metrics: outbound calls, discovery meetings held, proposals delivered.

Compensation Structure
Component
Description
Base Salary
$55,000 - $65,000
New MRR Commission
Monthly commission on new recurring revenue signed (tiered by volume)
Retention Kicker (Quarterly)
Bonus for maintaining >90% client retention across managed accounts
SPIFFs
Targeted bonuses for tier upgrades, cross-department referrals, and strategic wins
OTE
$100,000 - $120,000
Qualifications
  • 2+ years of B2B sales experience in managed IT services, MSP, or technology infrastructure sales.
  • Understanding of IT services: helpdesk, device management, network security, backup, patch management, and SLA-driven support models.
  • Comfortable selling both recurring managed services contracts and one-time equipment/infrastructure projects.
  • Track record of meeting or exceeding quota in a volume-driven sales environment.
  • Strong prospecting skills with experience in outbound calling, email campaigns, and referral development.
  • CRM proficiency (Salesforce preferred).
  • Self-motivated, competitive, and energized by building pipeline and closing deals.
  • Bonus: familiarity with MSP tooling (RMM, PSA, ticketing systems) or experience selling into SMB markets.

Why Join N2
Managed IT is N2's foundation. You are not just selling IT support; you are building the client relationships that allow N2 to do its best work across every service line.
As N2 grows and expands into new regions, top performers in this role will have clear paths into regional sales leadership, strategic account ownership, or senior AE positions. If you want to grow with a company that rewards initiative and results, this is the place to do it.

Apply