ZipRecruiter

Log In

1

Msp Tech Jobs in Virginia (NOW HIRING)

TeamLogic IT Richmond

Senior IT Technician

Richmond, VA

$35 - $48/hr

That's a good thing since technology is always advancing, creating an environment that's fast-paced ... Previous MSP Experience highly desired. We are seeking a highly skilled and experienced Level 3 ...

TeamLogic IT Richmond

Senior IT Technician

Richmond, VA

$35 - $48/hr

That's a good thing since technology is always advancing, creating an environment that's fast-paced ... Previous MSP Experience highly desired. We are seeking a highly skilled and experienced Level 3 ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that ... Solvere One focuses on corporate partnerships, proactively managing technology that proves vital ...

DCA Technology Partners

Be Seen First

IT Support Technician - Tier 1

Alexandria, VA · On-site

$45K - $60K/yr

IT Support Technician - Tier 1 Department: IT Reports to: Director of Managed IT Services Location ... Prior MSP (Managed Service Provider) technical role experience (1+ years preferred) * Experience ...

Somatus, Inc.

IT Helpdesk Specialist 1

Mclean, VA · On-site

$25.96 - $28.85/hr

The IT Help Desk Specialist I provides first-line technical support to Somatus employees across the ... This role is well suited for experienced help desk professionals, including those from MSP ...

WingSwept

Senior Outside Sales Executive

Chantilly, VA · On-site

Are new to MSP or IT sales * Prefer account management over hunting * Need heavy structure, scripts, or micromanagement * Are uncomfortable owning your own pipeline and territory What Success Looks ...

next page

Showing results 1-20

All JobsMsp Tech JobsMsp Tech Jobs in Virginia

Msp Tech information

What are some common challenges faced by MSP Techs when managing multiple client environments, and how can they be addressed?

MSP Techs often juggle multiple client environments with different infrastructures, software, and requirements, making time management and prioritization key challenges. Staying organized with robust documentation and using remote monitoring and management tools helps streamline workflows and minimize errors. Regular communication with clients and internal teams is essential to quickly address issues and set realistic expectations. Additionally, ongoing training on new technologies and cybersecurity practices can help MSP Techs stay ahead of potential problems and provide proactive support.

What are MSP Techs?

MSP Techs, or Managed Service Provider Technicians, are IT professionals who work for companies that manage and support the technology needs of other businesses. They handle tasks such as monitoring networks, troubleshooting technical issues, managing software updates, and ensuring cybersecurity for clients. MSP Techs play a crucial role in keeping client systems running smoothly and securely, often providing remote and on-site support. Their work helps businesses maintain optimal IT performance without needing an in-house IT staff.

Which 3 jobs will survive AI?

For MSP technicians, jobs that involve complex problem-solving, customer interaction, and specialized knowledge—such as cybersecurity analyst, network engineer, and IT project manager—are more likely to persist as AI automates routine tasks. These roles require critical thinking, adaptability, and certifications like CompTIA or Cisco that AI cannot easily replicate. Continuous learning and developing soft skills will also help ensure job security in an evolving tech environment.

How do MSP jobs differ from IT roles?

MSP (Managed Service Provider) jobs typically involve supporting multiple client organizations, often remotely, with a focus on managing networks, security, and infrastructure through standardized processes and tools. In contrast, IT roles within a single organization usually focus on internal systems, user support, and specific technology needs, often requiring in-depth knowledge of that company's environment. MSP positions often require certifications like CompTIA or Cisco and emphasize customer service and multitasking across various clients.

What are the key skills and qualifications needed to thrive as an MSP Tech, and why are they important?

To thrive as an MSP Tech, you need a solid background in IT support, networking, and troubleshooting, often backed by certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Office 365 is typically required. Excellent customer service, effective communication, and problem-solving skills help MSP Techs build trust and resolve client issues efficiently. These competencies ensure prompt, reliable IT support and client satisfaction in a fast-paced managed services environment.

What is the difference between Msp Tech vs Network Technician?

AspectMsp TechNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, sometimes Security+
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, client sites
Industry UsageIT service providers, MSP companiesIT departments, telecom companies, network providers

Both roles require networking certifications and involve working with network hardware and systems. Msp Tech typically works within managed service providers offering a broad range of IT support, while Network Technicians focus specifically on network infrastructure. The roles overlap in skills but differ in scope and work environment.

What is a MSP technician?

An MSP technician is a professional who provides technical support and managed IT services for clients, often working remotely or on-site to maintain networks, troubleshoot hardware and software issues, and ensure cybersecurity. They typically use tools like remote monitoring software and may hold certifications such as CompTIA A+ or Network+. MSP technicians often work in fast-paced environments requiring strong problem-solving skills and technical knowledge.

What hot tech job pays $775 000?

High-level cybersecurity roles such as Chief Information Security Officer (CISO) or senior executive positions in technology companies can offer salaries around $775,000 or more. These roles typically require extensive experience, leadership skills, and often involve managing security strategies, compliance, and risk management in large organizations.
What are popular job titles related to Msp Tech jobs in Virginia? For Msp Tech jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Msp Tech jobs in Virginia look for? The top searched job categories for Msp Tech jobs in Virginia are:
Msp Tech jobs near you
Engineer, IT Support

Engineer, IT Support

Harbor Group Management

Norfolk, VA • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
IT Support Engineer
Title: IT Support Engineer
Location: On-Site-Norfolk, VA Corporate Office
ABOUT THE ROLE
As an IT Support Engineer, you are the face of IT for HG's corporate users, based on-site in the Norfolk, Virginia corporate office, and one of the firm's first dedicated in-house support hires. You own day-to-day help desk operations - resolving incidents, fulfilling employee requests, and keeping people productive - taking on the front-line support work previously handled by an outside provider and setting the standard for responsiveness and service quality.
This role is built for someone who pairs deep, hands-on technical skills across desktop, hardware, networking, and security with the judgment and ownership to run a help desk in a fast-moving environment. You will work closely with the infrastructure and business applications teams, the managed service provider, and third-party vendors to resolve issues end-to-end, and you will help establish the processes, standards, and documentation that turn reactive support into an enterprise-grade function.
Focus Areas: End-User Support, Help Desk Operations, Hardware & Desktop, Microsoft 365 & Endpoint Management, Audiovisual & Video Conferencing, Networking, Security & Access Management, Onboarding & Provisioning, IT Asset Management, Service Management
RESPONSIBILITIES
  • Own first- and second-line corporate support firmwide alongside the New York-based engineers - resolving incidents remotely for all corporate users and serving as on-site support for the Norfolk office during core business hours; partner with the MSP on critical after-hours escalations.
  • Partner with the New York-based support engineers to deliver consistent corporate support across both locations - sharing coverage, maintaining common standards and documentation, and providing mutual backup so firmwide support is continuous
  • Diagnose, troubleshoot, and resolve employee support requests, serving as the primary in-house resolution point rather than relying on the MSP for first-line support
  • Manage employee IT onboarding and offboarding - provisioning devices, accounts, and access on day one, and deprovisioning and securing data on exit
  • Configure and install hardware including laptops, workstations, printers, phones, video conference units, and mobile devices
  • Administer Microsoft 365, Intune, and Entra ID, including license assignment, device enrollment, and identity and MFA management
  • Create and maintain user account information, including access rights and group memberships
  • Support security standards (antivirus, patching, and access control)
  • Track technical problems and issues through resolution via the help desk ticketing system
  • Provide tier-1 triage and routing for business application issues, directing them to the business applications team or vendor
  • Support audiovisual and video conferencing requests
  • Perform WAN/LAN troubleshooting
  • Serve as the in-house interface to the managed service provider (MSP), escalating tier-2 and infrastructure issues and tracking them through to resolution
  • Serve as on-site "eyes and hands" for the infrastructure team, including receiving equipment, cabling, and physical tasks that cannot be handled remotely
  • Maintain IT asset and hardware inventory, including lifecycle, warranty, and procurement coordination
  • Initiate and track service requests with third-party providers
  • Provide input and help maintain standard operating procedures, best practices, and customer service guidelines relating to end-user support
  • Help onboard and train future support hires as the in-house function grows

QUALIFICATIONS
  • 2-5+ years of experience in IT support, help desk operations, or end-user services in a corporate environment
  • Strong hands-on experience supporting desktops, laptops, mobile devices, and peripheral hardware in a professional setting
  • Proficiency with Microsoft 365, including administration of Exchange Online, Teams, and SharePoint
  • Experience with Microsoft Intune and Entra ID (Azure AD), including device enrollment, identity management, and MFA configuration
  • Demonstrated experience configuring, deploying, and troubleshooting endpoint devices and enterprise applications
  • Working knowledge of networking fundamentals, including WAN/LAN troubleshooting,
  • Familiarity with IT security best practices, including endpoint protection, patch management, and access control
  • Experience working with help desk ticketing systems and managing incidents through resolution with strong documentation practices
  • Ability to independently diagnose and resolve technical issues while escalating appropriately to infrastructure teams, MSPs, or vendors
  • Experience coordinating with managed service providers (MSPs) and third-party vendors to resolve escalated issues
  • Strong organizational skills with the ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Excellent customer service and communication skills, with the ability to support users at all levels of the organization
  • Experience supporting audiovisual and video conferencing technologies (e.g., Teams Rooms, Zoom, conference room systems) preferred
  • Familiarity with IT asset management, including inventory tracking, lifecycle management, and procurement coordination preferred

#LI-TB1
WHAT WE OFFER:
  • Competitive Salaries & Bonuses
  • Medical, Dental & Vision Plans
  • 401(k) Plan with Employer Matching Contributions
  • Paid Time Off (PTO) & 10+ Paid Holidays
  • Paid Parental Leave
  • Paid Birthday Off (Multifamily)
  • Flexible Spending Accounts
  • Company-Paid Long-Term Disability
  • Company-Paid Life Insurance
  • Short-Term Disability
  • Health Savings Account with Employer Contributions
  • Pre-Tax Commuter Benefit (Corporate)
  • Wellness Perks
  • FinFit Financial Wellness Program
  • Legal Resources
  • Employee Apartment Discount
  • Employee Referral Program
  • Employee Assistance Program
  • Tuition Reimbursement
  • Insta Pay Eligible
  • Volunteer & Community Service Opportunities
  • Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Apply