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Msp Tech Jobs in Georgia (NOW HIRING)

Eastern

IT Systems Support Technician

Alpharetta, GA · On-site

$20.50 - $28/hr

... our MSP and track them through resolution • Execute new hire onboarding and offboarding ... Required : • 2-4 years of hands-on IT support experience in a business environment • Solid ...

SwiftCruit

Director, IT Project Management

Savannah, GA · On-site

$140 - $210/hr

Manage vendor relationships with Managed Service Providers (MSP) and other third-party partners to ensure high-quality service delivery. * Partner with business and technology leaders to define ...

New

Hyundai MOBIS

Network Engineer

Jefferson, GA · On-site

Partner with the MSP and internal teams on technology refresh initiatives, circuit strategy, firewall and segmentation requirements, and future state network improvements. * Review proposed network ...

Hyundai MOBIS

Network Engineer

Jefferson, GA

Partner with the MSP and internal teams on technology refresh initiatives, circuit strategy, firewall and segmentation requirements, and future state network improvements. * Review proposed network ...

my ideal recruiter

IT Specialist

South Fulton, GA · Hybrid

$72K - $90K/yr

At least 3 years in hands-on IT support, endpoint administration, or MSP work * Real experience with Microsoft 365, ideally including a Google Workspace to Microsoft 365 migration * Comfort managing ...

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Msp Tech information

What are some common challenges faced by MSP Techs when managing multiple client environments, and how can they be addressed?

MSP Techs often juggle multiple client environments with different infrastructures, software, and requirements, making time management and prioritization key challenges. Staying organized with robust documentation and using remote monitoring and management tools helps streamline workflows and minimize errors. Regular communication with clients and internal teams is essential to quickly address issues and set realistic expectations. Additionally, ongoing training on new technologies and cybersecurity practices can help MSP Techs stay ahead of potential problems and provide proactive support.

What is an MSP Tech?

MSP Techs, or Managed Service Provider Technicians, are IT professionals who work for companies that manage and support the technology needs of other businesses. They handle tasks such as monitoring networks, troubleshooting technical issues, managing software updates, and ensuring cybersecurity for clients. MSP Techs play a crucial role in keeping client systems running smoothly and securely, often providing remote and on-site support. Their work helps businesses maintain optimal IT performance without needing an in-house IT staff.

What are the key skills and qualifications needed to thrive as an MSP Tech, and why are they important?

To thrive as an MSP Tech, you need a solid background in IT support, networking, and troubleshooting, often backed by certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Office 365 is typically required. Excellent customer service, effective communication, and problem-solving skills help MSP Techs build trust and resolve client issues efficiently. These competencies ensure prompt, reliable IT support and client satisfaction in a fast-paced managed services environment.

What is the difference between Msp Tech vs Network Technician?

AspectMsp TechNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, sometimes Security+
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, client sites
Industry UsageIT service providers, MSP companiesIT departments, telecom companies, network providers

Both roles require networking certifications and involve working with network hardware and systems. Msp Tech typically works within managed service providers offering a broad range of IT support, while Network Technicians focus specifically on network infrastructure. The roles overlap in skills but differ in scope and work environment.

What are the typical MSP Tech job titles?

Typical MSP Tech job titles include Network Technician, Systems Administrator, Help Desk Technician, Support Engineer, and IT Support Specialist. These roles often require knowledge of networking, troubleshooting, and common IT tools, and may involve certifications such as CompTIA A+ or Network+.
Msp Tech jobs near you
Infographic showing various Msp Tech job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Hybrid job distribution.

IT Systems Support Technician

Eastern

Alpharetta, GA • On-site

$20.50 - $28/hr

Full-time

Re-posted 27 days ago

Job description

Job Summary:
Eastern Companies is a general contractor with over 200 employees, seeking their first in-house IT Systems Support Technician to lead IT support at their Georgia office. The role involves serving as the first point of contact for IT support, resolving issues for users, managing device policies, and supporting compliance programs.
Responsibilities:
• Serve as first point of contact for IT support requests across 200+ users
• Resolve Tier 1 issues directly: password resets, account lockouts, Outlook and Teams troubleshooting, OneDrive and SharePoint access, printer and peripheral issues
• Handle Tier 2 work independently: Intune device policy adjustments, SharePoint permission and library administration, basic Power Automate flow maintenance, Entra ID user and group management, mailbox configuration changes
• Escalate complex architecture, security, and infrastructure issues to our MSP and track them through resolution
• Execute new hire onboarding and offboarding procedures (account creation, mobile device assignment, equipment provisioning)
• Deploy and support iPhones and Android devices through Intune, Apple Business Manager, and Samsung Knox
• Provide hands-and-eyes support for office hardware, networking, and audio/visual equipment
• Maintain and organize SharePoint document libraries and contribute to our IT knowledge base
• Support our CMMC Level 2 compliance program in coordination with our MSP and external compliance partner
Qualifications:
Required:
• 2–4 years of hands-on IT support experience in a business environment
• Solid working knowledge of Microsoft 365 administration (Exchange Online, SharePoint Online, Teams, OneDrive)
• Hands-on experience with Entra ID or Active Directory: user provisioning, group management, password and MFA support
• Experience with Intune or another MDM platform, including device enrollment and policy assignment
• Comfortable running and modifying PowerShell scripts for Microsoft 365 administration
• Strong written and verbal communication — you'll be working with users at every technical level
• Ability to work on-site at our Georgia office daily
Preferred:
• CompTIA A+, Microsoft MS-900, or MS-102 certification
• Mobile device deployments at scale (50+ devices via Intune, Apple Business Manager, or Samsung Knox)
• Experience with ticketing systems (SuperOps, Jira Service Management, or similar)
• SharePoint Online administration and Power Automate experience
• Construction, AEC, or government contracting industry experience
Company:
Eastern is a unified construction partner serving commercial, industrial, mechanical, and federal markets. Founded in 1998, the company is headquartered in Johns Creek, Georgia, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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