IT Account Manager
Lewes, DE · On-site
Organized, detail-oriented, and proactive. * CRM and Microsoft 365 proficiency. ADDITIONAL GUIDELINES: * 18 years of age or older. * Able to provide proof of US Person Status * Willing to submit to a ...
IT Account Manager
Lewes, DE · On-site
Organized, detail-oriented, and proactive. * CRM and Microsoft 365 proficiency. ADDITIONAL GUIDELINES: * 18 years of age or older. * Able to provide proof of US Person Status * Willing to submit to a ...
IT Account Manager
Lewes, DE · On-site
Organized, detail-oriented, and proactive. * CRM and Microsoft 365 proficiency. ADDITIONAL GUIDELINES: * 18 years of age or older. * Able to provide proof of US Person Status * Willing to submit to a ...
IT Account Manager
Lewes, DE · On-site
Organized, detail-oriented, and proactive. * CRM and Microsoft 365 proficiency. ADDITIONAL GUIDELINES: * 18 years of age or older. * Able to provide proof of US Person Status * Willing to submit to a ...
Customer Success Manager (East Coast Remote)
Wilmington, DE · On-site
$120K - $135K/yr
Qualifications: * 4+ years of experience in customer advocacy, sales, engineering, or project management. * Proficiency in CRM software and Customer Success platforms. * Experience with B2B ...
Customer Success Manager (East Coast Remote)
Wilmington, DE · On-site
$120K - $135K/yr
Qualifications: * 4+ years of experience in customer advocacy, sales, engineering, or project management. * Proficiency in CRM software and Customer Success platforms. * Experience with B2B ...
Proficiency in trust accounting systems, CRM platforms, and Microsoft Office. Certifications (Preferred but Not Required) * CTFA (Certified Trust and Fiduciary Advisor) * JD Compensation & Benefits
Proficiency in trust accounting systems, CRM platforms, and Microsoft Office. Certifications (Preferred but Not Required) * CTFA (Certified Trust and Fiduciary Advisor) * JD Compensation & Benefits
EAD GC and Citizens Only Urgent Need SR JAVA Developer
Wilmington, DE · On-site
$49.50 - $64/hr
... CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... a dynamic challenging environment within the parameters of delivery deadlines Maintain open lines ...
EAD GC and Citizens Only Urgent Need SR JAVA Developer
Wilmington, DE · On-site
$49.50 - $64/hr
... CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... a dynamic challenging environment within the parameters of delivery deadlines Maintain open lines ...
Customer Analytic Manager
Wilmington, DE · On-site
Who holds 7+ years of experience in management consulting. Who holds 2+ years of experience Customer Analytics delivery Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics who is ...
Customer Analytic Manager
Wilmington, DE · On-site
Who holds 7+ years of experience in management consulting. Who holds 2+ years of experience Customer Analytics delivery Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics who is ...
Maintain CRM and full leverage sales tools and applications * Submit accurate and timely monthly ... Adaptive to a dynamic and ever-changing environment * Strong technical background in analytical ...
Maintain CRM and full leverage sales tools and applications * Submit accurate and timely monthly ... Adaptive to a dynamic and ever-changing environment * Strong technical background in analytical ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Customer Success Associate
Wilmington, DE · On-site
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Customer Success Associate
Wilmington, DE · On-site
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Customer Success Associate
Wilmington, DE · On-site
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Customer Success Associate
Wilmington, DE · On-site
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Customer Success Associate
Wilmington, DE · On-site
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Customer Success Associate
Wilmington, DE · On-site
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Maintains a clean and accurate pipeline in CRM. Performance Metrics: * Individual quota attainment; achievement of renewal target and up-sell targets * Customer adoption target attainment ...
Customer Success Associate
Wilmington, DE · On-site
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Customer Success Associate
Wilmington, DE · On-site
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Customer Success Associate
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Customer Success Associate
$36K - $61K/yr
We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Advanced CRM: More proficient use of CRM tools for streamlined customer management. * Customer ...
Java Developer at Delaware Face to Face is required and only W2 consultants needed.
Delaware City, DE · On-site
$49.25 - $63.75/hr
... CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified ...
Java Developer at Delaware Face to Face is required and only W2 consultants needed.
Delaware City, DE · On-site
$49.25 - $63.75/hr
... CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified ...
... Relationship Manager in the Operations department ... Lead a team, drive market growth, and ensure top-tier customer satisfaction. Be part of our global ...
... Relationship Manager in the Operations department ... Lead a team, drive market growth, and ensure top-tier customer satisfaction. Be part of our global ...
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Full-time
Medical, Retirement, PTO
Re-posted 21 days ago
Job description
Description
We're looking for a Client-Focused Account Manager to join our team. In this role, you'll build strong relationships with clients, ensure their satisfaction and retention, and uncover opportunities to grow accounts. You'll act as a trusted advisor, connecting business goals with technology solutions while advocating for your clients internally.
What You'll Do
- Serve as the main point of contact for assigned clients (non-support).
- Build long-term client relationships and ensure high satisfaction.
- Lead Quarterly Business Reviews (QBRs) and present service performance.
- Collaborate with technical leaders on IT roadmaps and budget planning.
- Identify and manage upsell/cross-sell opportunities.
- Track contracts, renewals, and licensing.
- Maintain accurate CRM records and client documentation.
BENEFITS:
- 401K with employer match
- Profit sharing plan
- Competitive wages
- Health Care Coverage
- Paid time off
- Employer sponsored events
POSITION TYPE:
Full-Time/Regular
Requirements
What We're Looking For
- 3-5+ years in account management, client success, or similar role.
- Experience in IT services, MSP, SaaS, or telecom preferred.
- Excellent communication and relationship-building skills.
- Organized, detail-oriented, and proactive.
- CRM and Microsoft 365 proficiency.
ADDITIONAL GUIDELINES:
- 18 years of age or older.
- Able to provide proof of US Person Status
- Willing to submit to a drug screen
- Willing to submit to a background check
JOB LOCATION:
Lewes, DE, United States
No relocation assistance provided
About SecurenetMD
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Lewes, DE, US
Year founded
2009