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Mphasis Digital Risk Jobs (NOW HIRING)

Digital Risk

Call Center Quoting Specialist

San Antonio, TX · On-site

$75K - $75K/yr

Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in ...

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$38

How much do mphasis digital risk jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for mphasis digital risk in the United States is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.01 per hour, depending on experience, location, and employer.

What is Mphasis Digital Risk?

Mphasis Digital Risk is a division of Mphasis that specializes in providing technology-enabled solutions for risk, compliance, and operational challenges in the financial services industry, particularly in mortgage and lending sectors. The company offers services such as loan quality assurance, compliance analytics, due diligence, and risk management using advanced digital tools and analytics. Their solutions help banks, lenders, and financial institutions streamline processes, reduce costs, and maintain regulatory compliance throughout the loan lifecycle.

What are the key skills and qualifications needed to thrive as a Digital Risk professional at Mphasis, and why are they important?

To thrive as a Digital Risk professional at Mphasis, you need expertise in risk assessment, cybersecurity principles, and regulatory compliance, typically supported by a degree in IT, cybersecurity, or a related field. Familiarity with tools like GRC platforms, data analytics systems, and certifications such as CISSP or CISA is often required. Strong analytical thinking, attention to detail, and effective communication skills help you identify threats and collaborate across teams. These competencies are crucial for proactively managing digital risks, ensuring regulatory compliance, and protecting organizational assets in a constantly evolving threat landscape.

What are some common challenges faced by professionals working in Mphasis Digital Risk, and how can they be addressed?

Professionals in Mphasis Digital Risk often face challenges such as adapting to rapidly changing regulatory requirements, managing large volumes of sensitive data, and ensuring high accuracy in risk assessments. To address these, staying updated with industry regulations, participating in ongoing training, and leveraging advanced digital tools for automation and data validation are essential. Collaboration with cross-functional teams—including IT, compliance, and client services—also helps in sharing knowledge and streamlining processes, making it easier to adapt to new challenges.

What is the difference between Mphasis Digital Risk vs Mphasis Digital Risk Analyst?

AspectMphasis Digital RiskMphasis Digital Risk Analyst
Primary RoleOversees digital risk management strategies, develops policies, and manages risk mitigation projects.Performs risk assessments, analyzes digital threats, and supports risk mitigation efforts under supervision.
Required CredentialsTypically requires a bachelor's degree in cybersecurity, finance, or related fields; certifications like CISA or CISSP are common.Requires a bachelor's degree; certifications like CompTIA Security+ or Certified Risk and Information Systems Control (CRISC) are advantageous.
Work EnvironmentCorporate office or remote, collaborating with risk management teams and stakeholders.Office-based or remote, working closely with senior analysts and risk teams.

In summary, Mphasis Digital Risk professionals focus on strategic risk management and policy development, while Mphasis Digital Risk Analysts handle risk assessments and threat analysis. Both roles require relevant certifications and operate within similar environments, but differ in scope and responsibilities.

Infographic showing various Mphasis Digital Risk job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $53,229 per year, or $25.6 per hour.
Customer Service Representative (Order Processing)

Customer Service Representative (Order Processing)

Digital Risk

San Antonio, TX • On-site

$14.50 - $19.75/hr

Other

Re-posted yesterday

Job description

Customer Service Representative (Order Processing)

Full-time

Compensation: up to USD 17 - hourly

Company Description

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized digital experience to clients and their end customers.

Mphasis' Service Transformation approach helps'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Job Description

Who are we?

At Mphasis, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes.

Work Location: In-Office/ Hybrid*

*This position will be performed on-site at our office with a hybrid option after 90 days based on attendance, performance, and quality.

Summary:

The role requires a problem-solving personality, excellent written communication skills, resilience to stress, reliability, and attention to detail. The role deals largely with email-based orders but will require occasional telephonic communications. You will provide daily communication with clients to deliver customer services and solutions. You will also be responsible for offline order management, including inbound email for equipment orders, general account maintenance, and billing research.

Duties Include:

  • Processing client requests
  • Managing large quantities of incoming requests (emails/phone calls)
  • Problem-solving, tools utilization while staying within protocol
  • Verify and maintain customer account information
  • Daily communication with both internal and external customers
  • Handling customer escalations

Required Qualifications:

  • Excellent communication skills, both written and verbal
  • Experience in Telecom Customer Service, preferred but not required
  • Problem-solving and goal-oriented personality, reliability, and attention to detail
  • Knowledge of MS Office (esp. MS Excel) and Google Sheet
  • High School graduate, associate or bachelor's degree, preferred but not required
Qualifications

Required Qualifications:

  • Excellent communication skills, both written and verbal
  • Experience in Telecom Customer Service, preferred but not required
  • Problem-solving and goal-oriented personality, reliability, and attention to detail
  • Knowledge of MS Office (esp. MS Excel) and Google Sheet
  • High School graduate, associate or bachelor's degree, preferred but not required

Work Schedule (must be flexible):

07:00 AM - 03:45 PM 07:30 AM - 04:15 PM 08:00 AM - 04:45 PM 08:30 AM - 05:15 PM 10:00 AM - 06:45 PM

Additional Information

This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at Mphasis will know no limits! Eager to know more? Become a part of our team.

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