Taking a hands-on leadership approach by stepping in alongside the team during high-demand periods ... The salary range for this role is CAD$ 125,000 - CAD$164,000 Total Rewards Most new team members ...
Taking a hands-on leadership approach by stepping in alongside the team during high-demand periods ... The salary range for this role is CAD$ 125,000 - CAD$164,000 Total Rewards Most new team members ...
Security Guard - Construction Site
Burnaby, BC · On-site
CA$22/hr
Ready to suit up as a Construction site Security Guard What matters most in a role like this is ... Strong proficiency with technology * Ability to stand and walk throughout shift while wearing steel ...
Security Guard - Construction Site
Burnaby, BC · On-site
CA$22/hr
Ready to suit up as a Construction site Security Guard What matters most in a role like this is ... Strong proficiency with technology * Ability to stand and walk throughout shift while wearing steel ...
Security Guard - Construction Site
Burnaby, BC · On-site
CA$22/hr
Ready to suit up as a Construction site Security Guard What matters most in a role like this is ... Strong proficiency with technology * Ability to stand and walk throughout shift while wearing steel ...
Security Guard - Construction Site
Burnaby, BC · On-site
CA$22/hr
Ready to suit up as a Construction site Security Guard What matters most in a role like this is ... Strong proficiency with technology * Ability to stand and walk throughout shift while wearing steel ...
True to our namesake, we take a women-first, intersectional approach to serving those most in need ... demand for affordable housing. Entre Nous Femmes Housing Society respectfully acknowledges that we ...
True to our namesake, we take a women-first, intersectional approach to serving those most in need ... demand for affordable housing. Entre Nous Femmes Housing Society respectfully acknowledges that we ...
IT Systems Administrator Platform Services
Richmond, BC · On-site
CA$55K - CA$65K/yr
... most successful retail organizations, we're looking for a customer-focused and technically skilled IT Systems Administrator to join our Platform Services team. In this role, you'll support and ...
Quick apply
IT Systems Administrator Platform Services
Richmond, BC · On-site
CA$55K - CA$65K/yr
... most successful retail organizations, we're looking for a customer-focused and technically skilled IT Systems Administrator to join our Platform Services team. In this role, you'll support and ...
IT Specialist II
Vancouver, BC · On-site
$80K - $85K/yr
THE ROLE STRIVE Recruitment is proud to partner with one of the most well-respected and widely recognized workplace law practices in Western Canada to recruit for an IT Specialist II based in ...
Quick apply
IT Specialist II
Vancouver, BC · On-site
$80K - $85K/yr
THE ROLE STRIVE Recruitment is proud to partner with one of the most well-respected and widely recognized workplace law practices in Western Canada to recruit for an IT Specialist II based in ...
True to our namesake, we take a women-first, intersectional approach to serving those most in need ... demand for affordable housing. Entre Nous Femmes Housing Society respectfully acknowledges that we ...
Quick apply
True to our namesake, we take a women-first, intersectional approach to serving those most in need ... demand for affordable housing. Entre Nous Femmes Housing Society respectfully acknowledges that we ...
True to our namesake, we take a women-first, intersectional approach to serving those most in need ... demand for affordable housing. Entre Nous Femmes Housing Society respectfully acknowledges that we ...
Quick apply
True to our namesake, we take a women-first, intersectional approach to serving those most in need ... demand for affordable housing. Entre Nous Femmes Housing Society respectfully acknowledges that we ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage ...
IT Support Technician I
Abbotsford, BC · Hybrid
CA$28 - CA$31/hr
This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green ... Some of the world's most pressing problems - from climate change to sustainable development, to ...
IT Support Technician I
Abbotsford, BC · Hybrid
CA$28 - CA$31/hr
This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green ... Some of the world's most pressing problems - from climate change to sustainable development, to ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... demand into measurable pipeline and revenue--working across sectors, alliances, account and pursuit ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... demand into measurable pipeline and revenue--working across sectors, alliances, account and pursuit ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... demand into measurable pipeline and revenue--working across sectors, alliances, account and pursuit ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... demand into measurable pipeline and revenue--working across sectors, alliances, account and pursuit ...
Sales Enablement Manager, National AI & Emerging Technology (14 Month Contract)
Burnaby, BC · On-site
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... demand into measurable pipeline and revenue--working across sectors, alliances, account and pursuit ...
Sales Enablement Manager, National AI & Emerging Technology (14 Month Contract)
Burnaby, BC · On-site
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... demand into measurable pipeline and revenue--working across sectors, alliances, account and pursuit ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... demand into measurable pipeline and revenue--working across sectors, alliances, account and pursuit ...
Overview At KPMG in Canada, our people bring their unique perspectives to Canada's most important ... demand into measurable pipeline and revenue--working across sectors, alliances, account and pursuit ...
Technology Sales Representative (Kelowna andKamloops)
CA$46K - CA$58K/yr
You will grow your skills in the following areas: * Negotiation Skills * Learn and sell complex ... BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more ...
Technology Sales Representative (Kelowna andKamloops)
CA$46K - CA$58K/yr
You will grow your skills in the following areas: * Negotiation Skills * Learn and sell complex ... BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more ...
Technology Sales Representative (Kelowna andKamloops)
CA$46K - CA$58K/yr
You will grow your skills in the following areas: * Negotiation Skills * Learn and sell complex ... BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more ...
Technology Sales Representative (Kelowna andKamloops)
CA$46K - CA$58K/yr
You will grow your skills in the following areas: * Negotiation Skills * Learn and sell complex ... BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more ...
IT Support Technician
Abbotsford, BC · Hybrid
CA$40 - CA$50/hr
User Onboarding: Assist in preparing and delivering laptops and setting up accounts for new hires ... Some of the world's most pressing problems - from climate change to sustainable development, to ...
IT Support Technician
Abbotsford, BC · Hybrid
CA$40 - CA$50/hr
User Onboarding: Assist in preparing and delivering laptops and setting up accounts for new hires ... Some of the world's most pressing problems - from climate change to sustainable development, to ...
IT Support Technician
Vancouver, BC · Hybrid
CA$40 - CA$50/hr
User Onboarding: Assist in preparing and delivering laptops and setting up accounts for new hires ... Some of the world's most pressing problems - from climate change to sustainable development, to ...
IT Support Technician
Vancouver, BC · Hybrid
CA$40 - CA$50/hr
User Onboarding: Assist in preparing and delivering laptops and setting up accounts for new hires ... Some of the world's most pressing problems - from climate change to sustainable development, to ...
(sr) Technology Sales Representative (Burnaby)
Burnaby, BC · On-site
CA$46K - CA$58K/yr
You will grow your skills in the following areas: * Negotiation Skills * Learn and sell complex ... BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more ...
(sr) Technology Sales Representative (Burnaby)
Burnaby, BC · On-site
CA$46K - CA$58K/yr
You will grow your skills in the following areas: * Negotiation Skills * Learn and sell complex ... BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more ...
Most In Demand Tech information
What are the most in-demand tech jobs?
Which most in demand tech job is highest in-demand?
What is the most in-demand tech job right now?
What are the key skills and qualifications needed to thrive in the most in-demand tech roles, and why are they important?
What types of projects do professionals in the most in-demand tech roles typically work on, and how does this impact their day-to-day responsibilities?
What is the difference between Most In Demand Tech vs Software Developer?
| Aspect | Most In Demand Tech | Software Developer |
|---|---|---|
| Required Credentials | Varies; often includes certifications like CompTIA, Cisco, or cloud certifications | Bachelor's degree in Computer Science or related field; coding bootcamps |
| Work Environment | IT departments, cloud services, cybersecurity firms | Software companies, tech startups, corporate IT teams |
| Employer & Industry Usage | Technology, finance, healthcare, government | Technology, software development, consulting |
| Search & Comparison Intent | High demand for specific tech skills, certifications, and roles | Focus on coding, programming languages, and software projects |
While both roles are tech-focused, Most In Demand Tech encompasses a broader range of specialized skills and certifications in areas like cybersecurity, cloud computing, and networking. Software Developers primarily focus on coding and creating software applications. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 14 days ago
Arc'teryx rating
8.8
Based on 9 frontline employees who took The Breakroom Quiz
Job description
Your Opportunity at ARC'TERYX:
As our next Manager, Technology Operations, Service Desk, you are responsible for leading a Technology Operations department to ensure it meets the needs of the organization. The core focus of this role is leading the Technology Service Delivery function, the team responsible for L1 and L2 support across Retail and Corporate Technology. Empowering a unified, high-performing service desk that scales with the organization.
You are responsible for understanding and balancing the demands on the department by connecting with department leadership and the departments that depend on us. You build a department strategy that aligns with department goals, break that strategy into projects for your team, and deliver on those projects effectively. You create a department culture of effectiveness, collaboration, and professional development. You take ownership and pride in the services and tools you deliver to the company and equip your team to evolve and improve those offerings as demands evolve.
This role combines hands-on involvement with people leadership and connect with stakeholders across an exciting organization to empower them with the technology they need.
This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The Technology Operations department at Arc'teryx is dedicated to delivering a seamless and enterprise-level technology experience for users across our organization, no matter their role. By providing intuitive and reliable equipment, connectivity, software, and support, we empower professionals to focus on excelling in their craft. Our team ensures that employees have access to the devices, productivity tools, and connectivity solutions they need, whether they're working in our offices or remotely across the globe. We are committed to developing tailored support solutions to meet the unique needs of our diverse workforce.
- Managing the Technology Service Delivery model - leading L1 and L2 support across Retail and Corporate Technology to deliver a consistent, premium service experience for Arc'teryx employees
- Leading senior technical team members, and team leads, and specialized staff members, including guiding their careers, managing their performance, and coordinating their efforts
- Understanding the evolving demands on the systems and services your team provides, investigating systems and processes to address those demands, and executing projects to implement those solutions
- Collaborating with other operations teams to address common challenges and projects, and integrate workflows as appropriate
- Monitoring team performance KPIs and tracking solution effectiveness against enterprise-appropriate SLAs
- Organizing team efforts within the department project delivery framework, and ensuring coordination of those projects alongside relevant departments
- Building and owning your department budget to ensure funding is used efficiently and effectively to meet our company objectives
- Managing technology hardware inventory and procurement for Retail and Corporate users and overseeing the timely ordering and replacement of equipment through established procurement processes, maintaining accurate asset records
- Informing, creating, and socializing best practices, department codes of conduct, incident response plans, and other documentation core to department functionality
- Engaging with Amer Sports IT counterparts to leverage support materials, standards, and documentation while adapting them to reflect Arc'teryx's brand
- Taking a hands-on leadership approach by stepping in alongside the team during high-demand periods, troubleshooting complex issues, and providing direct support to ensure continuity of service and team success under pressure
- Evolving the Technology Service Delivery model as the organization grows with programs such as regional support, executive support, and increasing service user experiences
- Expanding the Service Delivery model to incorporate emerging support domains - including eCommerce channels and guest-facing applications
- Working with solution vendors, industry peers, and department leadership to monitor industry trends and changes, and integrating appropriate changes into our long-term strategy
- Seeking out tasks and requests that create disproportionate demand on department capacity, and make appropriate changes to reduce their impact
- Redeveloping existing solutions to work for broader audiences to support our evolution as a global enterprise
- You have 5+ years in support technology with 3+ years of formal people leadership experience in a service desk domain
- You have experience leading service desk operations in a multi-site enterprise environment
- You have experience in retail technology support across multiple time zones
- You have communication skills to understand the needs of the departments that depend on us, as well as the listening skills to understand the needs of your team
- You have hands-on scripting experience with PowerShell and/or ScriptRunner for Jira to automate service desk workflows, reporting, and integrations across enterprise toolsets
- Familiarity with ITIL or a similar service management framework is an asset, you understand incident, request, and problem management practices and can apply them pragmatically in a fast-moving environment
- You can track complex budgets, projects, and key performance indicators to inform stakeholders and deliver success
- You can balance the demands of day-to-day operations with the important tasks of team leadership and development
- You have hands-on experience with service desk platforms such as Jira Service Management, ServiceNow
- You can proactively identify opportunities, and enact change in a way that delivers value and includes your team in that success
- You can adjust your plans to react to changing needs, and develop a team culture that is able to respond to those changing needs effectively
- You truly believe in the potential of technology to be a force multiplier for your colleagues and are excited to see the results of providing these tools to the people around you
- You are able guide the creation of clear documentation, as well as set expectations with your team to follow documented procedures and update the documentation as solutions evolve
- You work well under tight deadlines and surges in demand for your time while maintaining a collaborative attitude and maintaining the quality of your work.
- Your passion for your work is paralleled by your passion for getting outside and living
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc'teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We're committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc'teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events),Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
What Arc'teryx employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ARC'TERYX
Sourced by ZipRecruiter