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Mortgage Service Officer Jobs (NOW HIRING)

Mortgage Processing

Troy, MI · On-site

$22 - $25/hr

... services. Duties * Review and verify loan documentation, including credit reports, income ... Coordinate with loan officers, underwriters, escrow officers, and clients to gather necessary ...

Novus provides exceptional customer service and a broad range of loan products, including FHA, VA ... Role Description The Mortgage Loan Officer is a full-time, on-site role based in Dallas, TX. This ...

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Mortgage Service Officer information

See salary details

$23K

$79.8K

$135.5K

How much do mortgage service officer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for mortgage service officer in the United States is $79,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $100,000.00 per year, depending on experience, location, and employer.

How much do mortgage service officers make?

Mortgage service officers typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and employer. They often receive benefits and may earn bonuses based on performance, with some roles requiring knowledge of mortgage systems and customer service skills.

What cities are hiring for Mortgage Service Officer jobs?

Cities with the most Mortgage Service Officer job openings:

What are popular job titles related to Mortgage Service Officer jobs?

For Mortgage Service Officer jobs, the most frequently searched job titles are:

Mortgage Processing

Troy, MI • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago


Key responsibilities

  • Review and verify loan documentation to ensure accuracy and completeness.

  • Coordinate with loan officers, underwriters, escrow officers, and clients to gather information and resolve discrepancies.

  • Manage loan processing workflows using mortgage software platforms from application to closing.


Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Job description:

Overview
Join our dynamic team as a Mortgage Processing Specialist and become a vital part of the home financing journey! In this role, you will be responsible for managing the end-to-end processing of mortgage applications, ensuring all documentation and compliance requirements are meticulously met. Your expertise will help streamline loan approvals, support loan officers, and uphold the highest standards of financial and regulatory compliance. This position offers an exciting opportunity to work within a fast-paced, customer-focused environment dedicated to helping clients achieve their homeownership goals through industry-leading mortgage services.
Duties
  • Review and verify loan documentation, including credit reports, income statements, asset statements, and appraisal reports to ensure accuracy and completeness.
  • Coordinate with loan officers, underwriters, escrow officers, and clients to gather necessary information and clarify any discrepancies in loan files.
  • Ensure all mortgage files comply with FNMA (Fannie Mae), TRID (TILA-RESPA Integrated Disclosure), FHA (Federal Housing Administration), VA (Veterans Affairs), and other relevant regulations.
  • Prepare and submit loan packages for underwriting approval while maintaining strict adherence to lending guidelines and fair housing regulations.
  • Manage loan processing workflows using Encompass or similar mortgage software platforms, tracking progress from application to closing.
  • Conduct credit analysis to assess borrower eligibility, including evaluating credit reports and debt-to-income ratios.
  • Maintain clear internal communication channels to update stakeholders on loan status and resolve any issues promptly.
Qualifications
  • Proven experience in loan origination or mortgage processing within the financial services or banking industry.
  • Strong knowledge of FNMA guidelines, mortgage servicing, underwriting processes, and compliance with loan regulations such as TILA (Truth in Lending Act) and RESPA (Real Estate Settlement Procedures Act).
  • Familiarity with mortgage products including conventional loans, FHA loans, VA loans, and industry knowledge of financial regulations.
  • Proficiency in Microsoft Office Suite (Word, Excel) along with experience using Encompass or other mortgage processing software.
  • Excellent customer service skills with the ability to communicate effectively with clients, lenders, and internal teams.
  • Ability to perform detailed credit analysis, review loan documentation accurately, and ensure adherence to all federal housing laws including Fair Housing regulations.
  • Strong organizational skills with attention to detail; capable of managing multiple files simultaneously while maintaining accuracy.
  • Basic math skills including 10-key typing proficiency for data entry tasks.
Embrace this opportunity to grow your career in a vibrant environment where your skills contribute directly to helping clients secure their dream homes! We are committed to fostering an inclusive workplace that values compliance, industry expertise, and exceptional client service at every step of the mortgage process.
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Work Location: In person