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Mortgage Processing Jobs in West Virginia (NOW HIRING)

$35K - $50K/yr

Utilize technology to innovate the mortgage process * Analyze components of the loan file to assist Underwriting & Processing * Gather documents from third parties such as insurance & Title ...

Ensure all digital mortgage processes comply with state and federal regulations and laws for ... acceptable lending practices. * Utilize technology to streamline operations, reduce errors, and ...

$60K - $120K/yr

... processors to easily manage larger pipelines and earn lucrative bonuses that are paid out every pay period. The ideal candidate has superb customer service skills, is well versed in general mortgage ...

Advise and educate clients on the home-buying or refinancing process and how to better manage their mortgages * Own and build your business within USA Mortgage with the support of our team ...

$28 - $38/hr

Partner with Loan Officers, Processors, and Closers to ensure smooth, timely closings * Stay ... frontline mortgage underwriting experience * DE and/or SAR certifications preferred * Deep ...

Lead underwriting, processing, and funding teams to ensure efficient, compliant, and customer ... Deep knowledge of mortgage regulations, underwriting standards, and secondary market dynamics.

$40K/yr

Communicate with underwriter and processor with possible discrepancy on documents being requested ... Mortgage experience preferred, but not required * Self driven, starter & task oriented * Strong ...

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Showing results 1-20

Mortgage Processing information

See West Virginia salary details

$22.1K

$39.4K

$73.2K

How much do mortgage processing jobs pay per year?

As of Aug 26, 2026, the average yearly pay for mortgage processing in West Virginia is $39,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $42,600.00 per year, depending on experience, location, and employer.

What is mortgage processing?

Mortgage processing is the series of steps that takes place after a borrower submits a mortgage application and before the loan is approved and funded. This process includes collecting and verifying documentation such as income, employment, credit history, and property details to ensure the borrower meets the lender’s requirements. Mortgage processors act as intermediaries between the borrower, loan officer, and underwriter, ensuring all necessary paperwork is complete and accurate. Their work helps to minimize delays and reduce the risk of errors that could affect loan approval.

What are the key skills and qualifications needed to thrive as a mortgage processor?

To thrive as a Mortgage Processor, you need a solid understanding of mortgage lending guidelines, attention to detail, and typically a background in finance or real estate. Familiarity with loan origination systems (LOS), document management software, and compliance regulations is essential. Strong organizational skills, effective communication, and problem-solving abilities help you manage complex documentation and coordinate with various stakeholders. These skills ensure accurate, timely processing of loan applications and contribute to customer satisfaction and regulatory compliance.

What are some common challenges faced by mortgage processors and how can they be effectively managed?

Mortgage processors often encounter challenges such as managing tight deadlines, ensuring complete and accurate documentation, and navigating frequent regulatory changes. Effective organization, attention to detail, and strong communication skills are essential for resolving these issues. Collaborating closely with loan officers, underwriters, and clients helps to quickly address missing information or discrepancies, ultimately ensuring a smooth and timely loan approval process.

How do you become a mortgage processor?

To become a mortgage processor, candidates typically need a high school diploma or equivalent, along with experience in banking, loan processing, or customer service. Familiarity with mortgage software and strong organizational skills are important, and some employers may prefer candidates with a certification such as the Mortgage Loan Processor Certification (MLPC).

Is mortgage processing a stressful job?

Mortgage processing can be a stressful job due to tight deadlines, high accuracy requirements, and the need to coordinate with multiple parties. It often involves managing large volumes of documentation and ensuring compliance, which can contribute to work pressure, especially during busy periods or when dealing with complex cases.

What are the most commonly searched types of Mortgage Processing jobs in West Virginia?

The most popular types of Mortgage Processing jobs in West Virginia are:

Infographic showing various Mortgage Processing job openings in West Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $39,407 per year, or $18.9 per hour.

Mortgage Processor

Martinsburg, WV • On-site


Burke & Herbert Bank & Trust
Commercial Banking • 201 - 500 employees

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

148th of 172 rated banks

Recommended by parents

Respectful managers


$35/hr

Full-time

Medical, Dental, Vision

Re-posted 26 days ago


Job description


CLASSIFICATION: Non-exempt


REPORTS TO: Manager of Mortgage Loan Operations



JOB DESCRIPTION

Summary/Objective

Responsible for processing all secondary market and in-house portfolio loans which includes gathering documents from borrowers, reviewing and/or preparing disclosures, ensuring application is complete and accurate, ordering all necessary reports for the file, and submitting to underwriting.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Process Secondary Market and In-house portfolio mortgage loans.
  • Prepare or review disclosures to TRID guidelines.
  • Customer Service
    • Act as a liaison between underwriter, loan originator and client.
    • Provide Originator with timely and periodic status updates of their loan application
    • Return all inquiry calls within one business day.
  • Customer Intake and Data Entry
    • Collect required documentation from Originator and client and follow up on missing items.
    • Establish, maintain, and update files, databases, records, and/or other documents for recurring internal reports.
    • Order title reports, verifications, flood certs and appraisals.
    • Analyze AUS with credit reports, income, and asset documentation.
  • File System Management
    • Ensure that all customer files are complete and in compliance with regulatory guidance and internal policies.
    • Ensure customer privacy and security of files.
    • Index documents to Document Imaging System.
  • Administrative Support
    • Prepare denial letter(s), withdraws, and cancel files when necessary.
    • Process the documents received for each file, verifying the accuracy and completeness of each document.
    • Participate in regular process/ system reviews to support a process on ongoing improvement.


Other Duties

  • Other duties as assigned


Skills/Abilities

  • Requires excellent customer service in person and on the phone.
  • Must be able to handle stressful situations in a calm and courteous manner.
  • Must be able to communicate effectively, both verbally and in writing.
  • Requires excellent record-keeping and file management skills.
  • Knowledge and experience using MS Word, Excel, Outlook
  • Bi-lingual (Spanish) preferred.

Supervisory Responsibility

This position does not have supervisory responsibilities.


Work Environment

This job generally operates in an office setting; with a preference for candidates who can work out of our company locations. Telework and/or fully remote options may be considered on a candidate by candidate basis.


This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


Physical Demands

This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.


Travel

Limited local travel may be required for this position.

This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position, which would encompass the job being performed in any location, would be $15.00 per hour to $35.00 per hour. Actual starting compensation would be based upon the qualifications of the selected candidate and their work location. Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage.


Education and Experience

  • Associate’s Degree preferred.
  • Knowledge of basic lending, real estate contracts and language, foreclosure, short sales and delinquent accounts is preferred.
  • Understanding of all mortgage loan products (FHA/VA/CONV/USDA/ In-House) and knowledge of mortgage procedures, processes and documentation requirements is preferred.
  • Knowledge and experience using AUS (Automated Underwriting System), MS Word, Excel, Outlook is preferred.
  • Knowledge of basic accounting processes and procedures is preferred.




Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



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