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Mortgage Associate Jobs in Reno, NV (NOW HIRING)

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Mortgage Associate information

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How much do mortgage associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for mortgage associate in Reno, NV is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Mortgage Associate vs Mortgage Loan Officer?

AspectMortgage AssociateMortgage Loan Officer
CredentialsTypically requires a mortgage license, basic financial knowledgeRequires mortgage license, often more extensive sales and financial certifications
Work EnvironmentBank branches, mortgage offices, or online platformsBank branches, mortgage broker offices, or direct client meetings
Employer & Industry UsageCommonly employed by banks, credit unions, mortgage companiesEmployed by banks, mortgage lenders, or as independent brokers
Primary RoleAssist in processing mortgage applications, support loan officersOriginate, evaluate, and approve mortgage loans directly with clients

While both roles involve working with mortgage loans, Mortgage Associates typically support the loan process and assist loan officers, focusing on administrative tasks. Mortgage Loan Officers actively originate and evaluate loans, often engaging directly with clients to close deals. Understanding these differences helps in choosing the right career path or job search focus.

What is a mortgage associate?

A Mortgage Associate is a professional who assists clients in obtaining mortgages or refinancing existing loans. They work under the supervision of licensed mortgage brokers or agents to collect financial information, assess client needs, and help match clients with appropriate loan products. Mortgage Associates play a key role in the mortgage application process by ensuring paperwork is completed accurately and submitted on time. They also maintain communication between clients, lenders, and other professionals involved in the real estate transaction. Generally, they must meet specific training and licensing requirements depending on their jurisdiction.

What are the key skills and qualifications needed to thrive as a mortgage associate, and why are they important?

To thrive as a Mortgage Associate, you need a solid understanding of mortgage products, financial analysis, and lending regulations, typically supported by a bachelor's degree in finance or a related field. Familiarity with loan origination systems (LOS), customer relationship management (CRM) software, and regulatory compliance tools is essential. Excellent communication, attention to detail, and customer service skills help build trust and ensure smooth client interactions. These skills and qualities are crucial for accurately processing applications, maintaining regulatory compliance, and delivering a positive client experience in a competitive lending environment.

What are some common challenges mortgage associates face when managing a high volume of loan applications?

Mortgage Associates often manage multiple loan files simultaneously, which can make organization and attention to detail crucial. A common challenge is juggling the documentation and communication required for each client while meeting tight deadlines. Effective time management and the ability to prioritize tasks are essential to ensure applications are processed efficiently and clients remain informed throughout the process. Regular collaboration with underwriters, loan officers, and clients is necessary to resolve issues quickly and move loans forward.
What are the most commonly searched types of Mortgage jobs in Reno, NV? The most popular types of Mortgage jobs in Reno, NV are:
What cities near Reno, NV are hiring for Mortgage Associate jobs? Cities near Reno, NV with the most Mortgage Associate job openings:
Mortgage Associate jobs near you
Infographic showing various Mortgage Associate job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.

Account Administration Associate

Figure Lending

Reno, NV • On-site

$59K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
About the Role
We are looking for driven, customer service-oriented teammates, curious about innovative blockchain technology and financial services. In the AAA role in the Servicing department, you will learn all things Figure by sitting in the heart of the action: providing product, technical and educational support to our existing customers and third parties across multiple loan products.
Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions across multiple product lines with knowledge and empathy.
What You'll Do
  • Be the first point of contact and promote brand recognition by ensuring unrivaled support to our customers via email and outbound calls
  • Handle customer and third-party inquiries via omnichannel communication with exceptional customer service for all of Figure's products
  • Educate customers on servicing processes and procedures with knowledge and enthusiasm
  • Conduct loan administration duties such as loan documentation reviews/requests, payment assistance processing, etc.
  • Gather key insights and assist in process improvement for Figure's products and services and the impact on our customer experience
  • Collaborate and process requests from other Figure internal operational departments
  • Provide technical support and troubleshooting on a variety of potential issues
  • Contribute to an exciting and vibrant office environment and team dynamic

What We Look For
  • 1+ years in a customer-facing or administration role
  • BA/BS from an accredited university preferred with
  • Proven background in being a dependable and reliable team player
  • Customer service experience with loan products such as HELOC, Mortgage, Personal Loans preferred
  • 2 years of loan administration functions (Escrow, subordinations, payments, etc) preferred
  • Flexibility and adaptability to ongoing refinements in process and structure
  • Confident, friendly, and compassionate communication skills
  • Successfully complete the required compliance training
  • A positive and problem-solving approach to customer service
  • Ability to instill trust and rapport with customers
  • Process-driven organizational skills
  • A quick and flexible learning style with the ability to navigate new technology platforms
  • Adhere to all company security policies and data handling procedures.
  • Complete mandatory security awareness training within required timeframes.
  • Promptly report any suspected security incidents or suspicious activity to the Security team.

Salary
  • Earn up to $59,800 a year in total compensation
  • 15% annual bonus target, paid monthly

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate's experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits
  • Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
    Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
    Employer-paid life and disability insurance
    11 observed holidays and PTO plan
    Up to 12 weeks of paid family leave
    Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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