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Modmed Jobs in Philadelphia, PA (NOW HIRING)

Modmed information

What are some common challenges faced by employees working at ModMed, and how does the company support its teams in overcoming them?

Employees at ModMed often work in fast-paced, cross-functional teams to deliver healthcare technology solutions. A common challenge is staying current with rapidly evolving industry standards and client needs, which can require frequent adaptation and continuous learning. ModMed supports its employees through robust onboarding, ongoing training programs, and regular collaboration opportunities across departments. Additionally, open communication channels and a culture of feedback help team members address obstacles quickly and collaboratively.

What is the difference between Modmed vs Medical Assistant?

AspectModmed
CredentialsVaries by role, often includes medical coding, billing, or administrative certifications
Work EnvironmentMedical offices, clinics, healthcare organizations, often in administrative or support roles
Industry UsageHealthcare technology and administrative services
Common Search/ComparisonModmed vs Medical Assistant

Modmed refers to a healthcare technology company providing software solutions, while Medical Assistants are clinical support staff performing patient care and administrative tasks. The two roles differ in credentials, work environment, and industry focus, but both are integral to healthcare operations.

What are the key skills and qualifications needed to thrive as an employee at ModMed, and why are they important?

To thrive at ModMed, you need a solid background in healthcare technology, software development, or medical practice management, often supported by relevant degrees or certifications. Familiarity with EMR/EHR systems, programming languages (such as JavaScript or Python), and agile project management tools like Jira is typically required. Strong problem-solving, teamwork, and communication skills help individuals excel in a collaborative, fast-paced environment. These skills and qualities are essential for delivering innovative healthcare solutions and ensuring effective client support.

What is a ModMed?

Modmed typically refers to Modernizing Medicine, a health IT company that develops specialty-specific electronic health record (EHR) systems and healthcare solutions. The company provides cloud-based software designed to improve clinical documentation, streamline workflows, and enhance patient care in medical practices. Their products are commonly used in specialties like dermatology, ophthalmology, orthopedics, and gastroenterology. Modmed's solutions are known for being intuitive and customizable to meet the unique needs of different medical specialties.
Infographic showing various Modmed job openings in Philadelphia, PA as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Front Desk Associate Dermatology Office

Aura Dermatology At Robbinsville Ll

Robbinsville, NJ • On-site

$17 - $23/hr

Full-time

Re-posted 16 days ago


Job description

Job Summary

The Dermatology Front Desk Associate serves as the first point of contact for patients. This role requires a blend of warm patient hospitality, efficient multi-tasking, and accuracy in medical administration. You will manage scheduling for both medical dermatology and cosmetic procedures, verify specialized insurance coverages, and answer basic questions regarding clinical skincare products. [1, 2, 3, 4]
Key Responsibilities
  • Patient Reception: Greet patients warmly, manage the check-in/check-out process, and maintain an organized, welcoming reception area. [1, 2, 3]
  • Complex Scheduling: Coordinate high-volume appointment calendars, strategically balancing medical emergencies, biopsies, surgeries (like Mohs), and cosmetic treatments. [1]
  • Insurance Verification: Collect, scan, and verify health insurance cards. Ensure prior authorizations, referrals, and clear clinical notes are secured before the patient's visit. [1]
  • Financial Collection: Collect co-pays, deductibles, and out-of-pocket fees for cosmetic services (e.g., Botox, fillers, lasers) using the practice management software.
  • Patient Intake: Assist patients with electronic intake forms, ensuring medical histories, allergy lists, and privacy notices are fully completed.
  • Product Knowledge: Learn the practice's medical-grade skincare retail lines to confidently answer basic patient questions and process retail sales.
  • Communication Management: Filter high-volume phone calls, routing clinical questions to the nursing/MA staff and managing the office voicemail and online appointment requests. [1]
Required Qualifications
  • Travel Requirement: Must have a valid driver’s license, reliable personal transportation, and the flexibility to commute to at least two of our three regional offices (Robbinsville, Somerset, and Edison) as assigned.
  • Education: High School Diploma or equivalent required (Associate or Bachelor’s degree preferred).
  • Experience: Minimum of 1–2 years of medical front desk experience (prior experience in dermatology, plastic surgery, or a medical spa is highly preferred).
  • Software: Proficiency with Electronic Health Records (EHR) and Practice Management systems (e.g., EMA/ModMed, eClinicalWorks, or Nextech).
  • Skills: Strong understanding of medical terminology, health insurance structures (PPOs, HMOs, Medicare), and copay collections. [1, 2, 3, 4, 5]
Preferred Attributes
  • Discretion: Strict adherence to HIPAA guidelines regarding sensitive patient health and cosmetic history.
  • Poise Under Pressure: Ability to remain calm, professional, and efficient during peak clinic hours with waiting rooms full of patients.
  • Detail-Oriented: Exceptional accuracy in data entry, preventing costly insurance billing errors downstream.