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Mobile Service Advisor Jobs in Washington (NOW HIRING)

Rush Enterprises

Mobile Diesel Mechanic

Arlington, VA · On-site

$30 - $60/hr

Our Mobile Diesel Technicians are responsible for maintaining the fleet for clients and to handle ... Advise customer and/or service writer of any repairs or services which should be performed within ...

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Mobile Service Advisor information

See Washington salary details

$13

$29

$51

How much do mobile service advisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for mobile service advisor in Washington is $29.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $33.75 per hour, depending on experience, location, and employer.

How does a mobile service advisor coordinate with technicians and customers during service appointments?

A Mobile Service Advisor acts as the primary liaison between customers and service technicians, often working remotely or on-site at customer locations. They schedule appointments, communicate service updates, and ensure technicians have accurate information about each job. Advisors must effectively manage logistics, address customer concerns in real time, and provide updates on service progress. Collaboration and clear communication are key, as they regularly coordinate with the technical team to resolve issues quickly and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a mobile service advisor, and why are they important?

To thrive as a Mobile Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with diagnostic tools, scheduling software, and mobile communication devices is often required. Strong interpersonal skills, problem-solving abilities, and adaptability help build client trust and ensure smooth service delivery in various locations. These skills are essential for providing efficient, high-quality service and maintaining customer satisfaction in a fast-paced, mobile work environment.

What is the difference between Mobile Service Advisor vs Service Advisor?

AspectMobile Service AdvisorService Advisor
CredentialsTypically requires automotive service certifications, customer service skillsSimilar certifications, often with additional dealership-specific training
Work EnvironmentWorks primarily at customer locations or mobile settingsWorks mainly within dealership service departments
Employer & IndustryAuto repair shops, mobile service providersCar dealerships, auto service centers
Search & Comparison IntentCustomer service, mobile auto repair, service schedulingAuto repair, dealership service, customer consultation

In summary, Mobile Service Advisors focus on providing automotive service support directly at customer locations or mobile settings, while Service Advisors typically work within dealership service departments. Both roles require similar certifications and customer service skills, but their work environments and employer types differ.

How hard is it to become a mobile service advisor?

Becoming a mobile service advisor typically requires good communication skills, customer service experience, and knowledge of automotive or mobile device services. Many positions do not require formal certifications, but familiarity with the products and tools used in the industry can be beneficial. Training is often provided on the job, making it accessible for entry-level candidates.

What is a mobile service advisor?

A mobile service advisor is a professional who assists customers with vehicle maintenance and repair services, often working in automotive service centers or dealerships. They communicate service options, estimate costs, and schedule appointments, requiring good customer service skills and knowledge of automotive systems.

What are the most commonly searched types of Service Advisor jobs in Washington?

The most popular types of Service Advisor jobs in Washington are:

What cities in Washington are hiring for Mobile Service Advisor jobs?

Cities in Washington with the most Mobile Service Advisor job openings:

Infographic showing various Mobile Service Advisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $61,094 per year, or $29.4 per hour.

Mobile Service Coordinator/Service Advisor

Alexandria, VA • On-site

Malloy Ford Alexandria
See more jobs at Malloy Ford Alexandriaexternal

$20 - $23/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Job description

Malloy Ford of Alexandria is looking for a reliable, customer-focused Mobile Service Coordinator/Service Advisor to join our team. In this role, you'll schedule and manage off-site service appointments and act as the main contact between customers and our technician. You'll help ensure each service visit-whether at a home, business, or fleet location-runs smoothly and professionally.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Mobile Service Coordinator Benefits:
  • Competitive compensation: $20-$23 starting hourly rate, plus bonus
  • Health, Medical and Dental insurance
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule

Mobile Service Coordinator Responsibilities:
  • Act as the main contact for all mobile service customers
  • Efficiently schedule and manage mobile service appointments
  • Perform vehicle walkarounds and intake at customer locations as needed
  • Clearly explain service needs, costs, and next steps to customers
  • Record concerns, review work orders, and get approvals for extra work
  • Follow up with customers after service is completed
  • Help manage mobile service van inventory and readiness
  • Coordinate closely with technicians and service team for smooth operations
  • Promote dealership services and build strong customer relationships

Mobile Service Coordinator Qualifications:
  • Experience as a service advisor or similar customer-facing automotive role preferred
  • Previous experience at an automotive dealership is preferred
  • Strong communication, time management, and organizational skills
  • Able to work independently with professionalism and accountability
  • Familiarity with dealership software (DMS or CRM) is a plus
  • Great Customer Satisfaction Index required
  • Valid driver's license and clean driving record required
  • Comfortable multitasking in a fast-paced environment
  • Positive, service-oriented attitude with a focus on customer satisfaction

We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.

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