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Mobile Device Repair Jobs in Colorado (NOW HIRING)

Manage and maintain device inventory, including device assignment, lifecycle tracking, returns, replacements, repairs, and refresh planning. * Coordinate laptop and mobile device setup for new hires ...

New

IT Service Desk Lead

Lakewood, CO · On-site

$75K - $100K/yr

Manage and maintain device inventory, including device assignment, lifecycle tracking, returns, replacements, repairs, and refresh planning. * Coordinate laptop and mobile device setup for new hires ...

IT Service Desk Lead

Lakewood, CO · On-site

$75K - $100K/yr

Manage and maintain device inventory, including device assignment, lifecycle tracking, returns, replacements, repairs, and refresh planning. * Coordinate laptop and mobile device setup for new hires ...

New

IT Service Desk Lead

Denver, CO · On-site

$75K - $100K/yr

Manage and maintain device inventory, including device assignment, lifecycle tracking, returns, replacements, repairs, and refresh planning. * Coordinate laptop and mobile device setup for new hires ...

New

IT Service Desk Lead

Lakewood, CO · On-site

$75 - $100/hr

Manage andmaintaindevice inventory, including device assignment, lifecycle tracking, returns, replacements, repairs, and refresh planning. * Coordinate laptop and mobile device setup for new hires ...

New

... mobile device apps, GPS, and send/receive emails. * Tools: Apprentice will own basic tools ... Journeyman and Master Repair Technician must own more advanced tools of the trade. The keys to ...

IT Specialist

Colorado Springs, CO · Hybrid

$82K - $105K/yr

Coordinate repairs, warranty claims and replacement hardware. * Assist with Mobile device management using JAMF Pro * Shipping and receiving of technology assets * Security & Compliance * Follow ...

IT Specialist

Colorado Springs, CO · On-site

$82K - $105K/yr

Coordinate repairs, warranty claims and replacement hardware. * Assist with Mobile device management using JAMF Pro * Shipping and receiving of technology assets * Security & Compliance * Follow ...

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Mobile Device Repair information

What is mobile device repair?

Mobile device repair involves diagnosing and fixing problems with smartphones, tablets, and other portable electronic devices. Technicians in this field repair hardware issues like cracked screens, faulty batteries, and broken buttons, as well as software problems such as operating system errors or data recovery. The goal is to restore the device to proper working condition, often using specialized tools and replacement parts. Mobile device repair can be done at repair shops, authorized service centers, or even via on-site and mail-in services.

What are the key skills and qualifications needed to thrive as a mobile device repair technician?

To thrive as a Mobile Device Repair Technician, you need a solid understanding of electronics, troubleshooting, and basic soldering, often supported by technical training or certification in device repair. Familiarity with diagnostic tools, repair software, and equipment like heat guns and micro-soldering stations is typically required. Excellent problem-solving, attention to detail, and strong customer service skills make someone stand out in this position. These abilities are crucial for accurately diagnosing issues, performing precise repairs, and ensuring customer satisfaction in a competitive industry.

What are some typical challenges faced by mobile device repair technicians, and how can they be overcome?

Mobile device repair technicians often encounter challenges such as diagnosing complex hardware or software issues, sourcing quality replacement parts, and staying updated with rapidly changing technology. Dealing with water-damaged devices or intricate repairs like micro-soldering can be particularly demanding. These challenges can be overcome by participating in ongoing training, utilizing reputable suppliers for parts, and fostering strong problem-solving skills. Collaborating with experienced team members and staying engaged with industry forums also helps technicians stay current and improve their expertise.

What is the difference between Mobile Device Repair vs Smartphone Technician?

AspectMobile Device RepairSmartphone Technician
CertificationsBasic electronics, manufacturer-specific trainingSame as Mobile Device Repair, often includes manufacturer certifications
Work EnvironmentRepair shops, electronics stores, mobile carrier outletsRepair centers, retail stores, electronics service providers
Industry UsageWidespread in electronics repair industryCommon in mobile device service industry
Job FocusRepairing various mobile devices including tablets and smartphonesSpecialized in smartphones, including hardware and software troubleshooting

Mobile Device Repair and Smartphone Technician roles are closely related, often overlapping in skills and work environments. Both require electronics repair knowledge and certifications. The main difference is that Smartphone Technicians typically focus specifically on smartphones, while Mobile Device Repair may include a broader range of devices like tablets and other mobile gadgets.

Mobile Service Technician

Delta Solutions & Strategies

Colorado Springs, CO • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Delta Solutions and Strategies is seeking highly skilled and motivated candidates to join a high-performance team to support US Space Command (USSPACECOM) J6 as Mobile Service Technicians. MST's provide technical support for military mobile devices, including break-fix support for end users on mobile phones and mobile SIPR devices. The successful candidate will play a key role in ensuring continuous mobile communications while exercising independent judgment in performing complex technical tasks. An active TS/SCI is required for this position. 
 
 
What you will be doing:
  • Track, properly assign, and coordinate tickets submitted by customers 
  • Provide technical support for military mobile devices, including break-fix support for end users on mobile phones and mobile SIPR devices  
  • Maintain and report the status of problem resolutions to affected customers and keep historical records 
  • Exercise independent judgement to resolve issues and configurations on military mobile devices 
  • Develop solutions for mobile phone provisioning, computer imaging, VPN support 
What you will need:
  • A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution 
  • Excellent customer service skills including customer relationships, responsiveness, and timely resolution of job tickets 
  • Experience with VPN configuration and network security protocols and proficiency in computer imaging and mobile device provisioning. Knowledge of DoD Cyber Workforce Framework, NIST standards, familiarity with communication system maintenance and repair 
  • 3 years of relevant technical experience.    
  • Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) demonstrating technical proficiency in military communication systems and device support 
  • Required Certification: Security +  
  • TS/SCI clearance required
Delta Solutions & Strategies offers a generous benefits package to include medical, dental, vision, life insurance, 401(k), PTO, paid holidays, parental, military, and jury duty paid leaves. 
 
In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this position is $80,000-$90,000. Please note that the salary information is a general guideline only. Delta Solutions & Strategies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. 
 
We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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