Sr. Technical Delivery Manager - Mobile Apps
Our Technology team wakes up every day with one goal in mind โ connecting Canadians to the people and things that matter most. Together, we are proud to support 30โฏmillion Canadians each month through managing a robust portfolio that champions leadingโedge technology. We drive largeโscale, complex, and highโvisibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.
Who weโre looking for:
You will lead the development and scaling of native mobile applications that solve complex challenges for our customers, using cuttingโedge technologies including iOS and Android development frameworks. In this role, youโll focus on engineering innovative solutions that enhance our most widely used mobile apps: My Rogers & My Account. You will drive both engineering strategy and execution, ensuring our mobile app development efforts meet the evolving needs of our customers and align with the companyโs broader goals.
What youโll do:
- Lead a team of Technical Delivery professionals responsible for delivering endโtoโend solutions across mobile app technology, ensuring that all mobile tools meet high performance standards.
- Drive mobile app development initiatives across iOS and Android platforms to deliver highโquality digital experiences, empowering the Product team to take advantage of mobileโappโspecific capabilities.
- Own the full stack from delivery to operations of mobile solutions, from backend infrastructure and APIs to frontend applications, ensuring seamless integration and a consistent user experience.
- Define strategy and roadmap for mobile app technology, ensuring alignment with business objectives, improving customer experience, and empowering users with innovative features.
- Collaborate with Web, AI and Agent Facing application teams to synchronize feature release, optimize costs for high reโuse of developments across applications.
- Collaborate with crossโfunctional teams, including Product, Design, Data Science, and Operations, to integrate new features and continuously enhance both customerโfacing and internal tools.
- Manage largeโscale mobile projects from ideation through to execution, ensuring they are completed on time, within budget, and meet defined KPIs.
- Provide technical leadership and guidance to team members, ensuring the successful delivery of highโquality software solutions.
- Collaborate with project managers and stakeholders to define project requirements and ensure alignment with business goals.
- Oversee the overall project architecture and design, ensuring adherence to best practices and coding standards.
- Assign tasks and responsibilities among team members, fostering a collaborative and supportive environment.
- Conduct code reviews and identify and resolve technical issues and challenges that arise during the development process.
- Build cloudโnative solutions using PlatformโasโaโService (PaaS) technologies to enhance scalability, performance, and operational efficiency for mobile systems.
- Lead foundational services development leveraging industry standards to ensure seamless integration across domain services, microservices, and experience layer services such as GraphQL, enabling flexibility and interoperability across platforms.
- Optimize engineering processes, improve monitoring capabilities, and leverage automation for cost efficiency and improved system performance across mobile technologies.
- Collaborate with frontline teams to gather feedback, ensuring mobile technology meets the needs of internal users and empowers them to deliver outstanding customer experiences.
- Stay ahead of mobile app trends and emerging technologies to ensure we are using the most effective tools to build competitive and innovative solutions.
What You Need to Succeed:
- Expertise in iOS and Android development frameworks, with a focus on native app development.
- Experience in digital engineering, managing and scaling engineering teams that develop mobile applications.
- Strong leadership in Agile environments, with a track record of managing engineering squads that deliver products quickly and efficiently.
- Experience with cloudโbased platforms, microservices architecture, and DevOps methodologies.
- Strong foundation in building cloudโnative applications using PaaS technologies and microservices, ensuring high scalability and performance.
- Deep knowledge of industry standards and how they can be applied to ensure seamless connectivity across domain services, microservices, and experience layer services like GraphQL.
- Exceptional ability to collaborate across product, data science, and operational teams to deliver integrated solutions that meet both business and technical requirements.
- Resultsโdriven with a strong focus on KPIs, ensuring engineering output is aligned with business outcomes.
- Proficiency in optimization tools such as 5โwhy analysis, A/B testing, and performance benchmarking to continually improve products.
- Proven ability to present technical strategies and tradeโoffs to senior leadership, translating complex engineering topics into clear business value.
- Experience driving continuous improvement, ensuring the engineering processes are efficient and solutions are optimized for performance and cost savings.
- Curiosity and creativity, with a willingness to explore new ideas and tackle complex problems with an open mind.
What you bring:
- Bachelorโs or Masterโs degree in Computer Science, Engineering, or a related technical field.
- 5+ years of experience leading mobile app development, with a focus on scaling technologies in a fastโpaced, agile environment.
- Proven expertise in cloud platforms, mobile app development frameworks, and emerging technologies.
- A passion for digital transformation, with a demonstrated ability to deliver innovative solutions that enhance customer experience.
Whatโs in it for you?
- Competitive salary & annual bonus.
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and stockโmatching programs.
- Discounts: up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, 20% discount on wireless accessories sold in Rogers stores.
- Paid time off for volunteering.
- Company matching contributions to charities you support.
- Rogers First: priority in applying to internal roles of interest.
- Wellness Programs:
- Homewood employee & family assistance program.
- Cognitive Behavioural Therapy (CBT) & virtual therapy sessions.
- Low or noโcost fitness membership.
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection.
- Strong commitment to diversity and inclusion with employee resource groups supporting equityโdeserving groups, including People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.
Background Check(s) Required: Criminal Record and Credit Check. A credit check and driverโs abstract may be required depending on the role.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Posting Category/Function: Digital & eCommerce
Requisition ID: 333084
To support career growth, collaboration, and highโperforming teams, all corporate employees are expected to work onsite. We believe that inโperson connection strengthens our culture and drives industryโleading performance.
At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure they have what they need to be at their best.
*available for fullโtime and partโtime permanent employees, some restrictions apply
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