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Room Service Server / Mini Bar Attendant (Full-Time)

InterContinental The Clement Monterey, Monterey, CA

Pay

• $16.90/hour when working as a Room Service Server
• $17.90/hour when working as a Mini Bar Attendant

Status: Full-Time, Non-Exempt

Do you have a passion for hospitality and creating exceptional guest experiences? InterContinental The Clement Monterey is looking for an energetic, service-oriented Room Service Server / Mini Bar Attendant to join our Food & Beverage team. In this dual-role position, you'll provide outstanding in-room dining service while ensuring our guest room minibars are fully stocked, organized, and accurately maintained.

What You'll Do

• Deliver exceptional in-room dining experiences with professionalism and attention to detail.
• Take and deliver room service orders while ensuring food quality and presentation.
• Process guest payments and room charges accurately.
• Stock, replenish, and maintain guest room minibar inventory.
• Document minibar consumption and communicate charges to the Front Desk.
• Maintain cleanliness and organization of room service and minibar areas.
• Provide friendly, personalized service while anticipating guest needs.
• Work collaboratively with culinary, restaurant, and hotel teams to exceed guest expectations.

What We're Looking For

• Minimum 1 year of serving experience.
• High school diploma or equivalent.
• Excellent communication and guest service skills.
• Ability to multitask in a fast-paced environment.
• Able to lift up to 50 pounds and push/pull carts up to 100 pounds.
• Must be able to work a flexible schedule, including weekends and holidays.
• Must meet California's minimum age requirement to sell and serve alcohol.

Preferred Qualifications

• Bilingual or multilingual
• Experience with Micros or other POS systems
• California Food Handler Card
• RBS Alcohol Awareness Certification 

Why Join Us? At InterContinental The Clement Monterey, you'll become part of a team that is passionate about hospitality and committed to creating memorable guest experiences.

We offer a supportive work environment, opportunities for growth, and a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee Assistance Program
• Training and career development opportunities
• Recognition programs
• IHG hotel discounts worldwide
• And more!

If you're ready to bring your hospitality skills to one of Monterey's premier luxury hotels, we'd love to hear from you. Apply today and become part of the InterContinental The Clement Monterey family!

The job qualifications listed above are not all inclusive of the essential and non-essential job functions of each position, and are solely a guideline for these positions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job summation are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pacific Hotel Management, LLC is a privately- owned company that manages various hotel brands in the bay area. InterContinental the Clement Monterey is one out of 7 hotels within PHM. Our culture is family oriented, friendly, outgoing, competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more!  As part of IHG brand, we’re committed to providing true hospitality for everyone, every day.

We are looking for someone who can easily engage and adapt to our unique culture. We are looking for an experienced, outgoing and knowledgeable Room Service & Minibar Attendant to join our family! The Room Service & Minibar Attendant is responsible for creating a pleasant room dining experience for guests, memorize food & beverage menus, learn about the guests’ food and beverage preferences, allergies, and recommend menu items and offer alternatives. Additional responsibilities include maintaining in guest room mini bar inventory, processing charges and restocking accordingly. The Room Service & Minibar Attendant is an integral part of our team and works side by side with managers and associates on a day-to-day basis to anticipate and meet guest’s needs. We are looking for someone who will help us maintain our high quality standards, who will help develop new ideas and ways to improve our guest satisfaction scores.

 If this position and The InterContinental The Clement (PHM) sound like the family you want to be a part of please submit your resume for consideration. We look forward to learning more about you!

Learn more about our company at www.phmhotels.com.