Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has ...
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has ...
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has ...
Quick apply
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has ...
Housekeeping Associate
Lloydminster, SK · On-site
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has ...
Housekeeping Associate
Lloydminster, SK · On-site
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has ...
Housekeeping Associate
Lloydminster, SK · On-site
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has ...
Quick apply
Housekeeping Associate
Lloydminster, SK · On-site
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has ...
Microtel information
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| Aspect | Microtel | Housekeeper |
|---|---|---|
| Required Credentials | High school diploma or equivalent; hospitality training | High school diploma or equivalent; cleaning experience |
| Work Environment | Hotels, hospitality industry | Hotels, resorts, cleaning services |
| Employer & Industry Usage | Hotel chains, hospitality sector | Hotels, vacation rentals, cleaning companies |
| Common Search & Comparison | Microtel vs Housekeeper |
Microtel refers to a hotel chain, while a housekeeper is a role within the hospitality industry. Microtel employees may include housekeepers, but the term describes the hotel brand. Housekeepers work in various hotels, including Microtel locations, focusing on cleaning and maintaining guest rooms. Understanding this distinction helps clarify job roles versus employer brands in the hospitality sector.

Full-time
Re-posted 10 days ago
Job description
MasterBUILT Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada's 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry - and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).
Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel's rapid growth is backed by the strength of MasterBUILT Hotels' commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.
NEW OPPORTUNITY:
GUEST SERVICES ASSOCIATE / NIGHT AUDITOR
Microtel Inn & Suites by Wyndham Estevan, SK
The Guest Services Associate / Night Auditor will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. He/she must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. This is a full-time position.
RESPONSIBILITIES:
Perform check-ins and checkouts, paying special attention to accuracy and detail
Ensure each guest has received exceptional service
Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt withappropriately
Positively respond to guest queries/complaints and requests, providing positive solutions and ensuringfollow-up
Provide guests with the necessary information that may include restaurant recommendations, drivingdirections, assistance to local services and transportation alternatives
Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier andkey card machines
Complete assigned tasks and paperwork as delegated by management team. This may include someaccounting, basic data analysis and processing
Maintain cleanliness of workspace
Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensureseamless operations and exceptional guest service
QUALIFICATIONS:
Experience Required
- 1-2 years of experience in a customer service-oriented role
- Previous hospitality experience an asset
- Familiar with general office equipment such as photocopiers, scanners etc.
Mission Critical Competencies
- Ability to demonstrate being a team player
- Excellent communication and interpersonal skills
- A fun, positive attitude with a sense of humour
Desired Education
- A High School Diploma or GED required
WORKING CONDITIONS:
- Must be able to work overnight shifts
- Fun work environment, committed to realizing all of our core Pillars
MASTERBUILT OFFERS:
- A compensation package that provides incentives and rewards performance
- A flexible benefits package that supports various personal/family situations and work environments
- A rewarding corporate culture that fosters a positive team and family spirit
- A cooperative management team that is strategic and forward thinking
- A fast paced environment with opportunities for advancement
TO APPLY:
Please apply online at https://masterbuilthotels.bamboohr.com/careers/956.
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.
Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.
About MasterBUILT Hotels
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