Overview Microsoft's Marketing Services Center (MSC) helps Corporate and Field Marketing teams execute with greater speed, quality, consistency, and trust. We deliver marketing services globally ...
Overview Microsoft's Marketing Services Center (MSC) helps Corporate and Field Marketing teams execute with greater speed, quality, consistency, and trust. We deliver marketing services globally ...
Head of Sales & Commercial Leadership, Latin America (Remote LATAM)
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$180 - $280/hr
Extend relationships beyond the sales organization into Microsoft marketing leaders, GTM counterparts, and account leadership teams -- the broader audience that shapes co-sell success beyond the ...
Head of Sales & Commercial Leadership, Latin America (Remote LATAM)
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$180 - $280/hr
Extend relationships beyond the sales organization into Microsoft marketing leaders, GTM counterparts, and account leadership teams -- the broader audience that shapes co-sell success beyond the ...
Head of Sales & Commercial Leadership, Latin America (Remote LATAM)
Cuba, IL · On-site
$250 - $400/hr
Extend relationships beyond the sales organization into Microsoft marketing leaders, GTM counterparts, and account leadership teams -- the broader audience that shapes co-sell success beyond the ...
Head of Sales & Commercial Leadership, Latin America (Remote LATAM)
Cuba, IL · On-site
$250 - $400/hr
Extend relationships beyond the sales organization into Microsoft marketing leaders, GTM counterparts, and account leadership teams -- the broader audience that shapes co-sell success beyond the ...
Product Marketing Manager - Microsoft Defender (SOC)
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Product Marketing Manager - Microsoft Defender (SOC)
Redmond, WA · On-site
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Overview Microsoft Consumer Marketing is seeking a highly conceptual, craft-driven Microsoft Consumer Marketing - Creative Director (Copy) with a strong copywriting and storytelling background to ...
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Overview At Microsoft Advertising we create innovative technology for a conversational ... The Director of Marketing Measurement Strategy & Implementation is responsible for developing and ...
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Senior Product Marketing Manager
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Senior Product Marketing Manager
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Overview Microsoft has one of the deepest customer bases in technology - organizations of every ... The Head of Customer Marketing & Advocacy will build and lead a world-class customer marketing and ...
Sr Marketing Manager - Microsoft This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL areas. D&H is growing! Join 100+ year old Employee-Owned technology distributor ...
Sr Marketing Manager - Microsoft This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL areas. D&H is growing! Join 100+ year old Employee-Owned technology distributor ...
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate ...
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate ...
Director, Product Marketing
Redmond, WA · On-site
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Director, Product Marketing
Redmond, WA · On-site
Overview The Copilot Marketing Field & Partner Strategy organization leads go-to-market planning, strategy, execution, and thought leadership for how Microsoft delivers customer value through our ...
Microsoft's mission is to empower every person and every organization on the planet to achieve more ... Define and drive the inbound product marketing strategy for Copilot in the M365 productivity apps ...
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Product Marketing Manager, Launch & Insights
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Microsoft's mission is to empower every person and every organization on the planet to achieve more ... Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years ...
Product Marketing Manager, Launch & Insights
Redmond, WA · On-site
$137K - $222K/yr
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Senior Product Marketing Manager, Customer Experience
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Senior Product Marketing Manager, Customer Experience
Redmond, WA · On-site
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Redmond, WA · On-site
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Sr Growth Product Marketing Manager
Redmond, WA · On-site
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Sr Growth Product Marketing Manager
Redmond, WA · On-site
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Overview We are seeking a Sr Growth Product Marketing Manager to help drive discoverability and adoption of Copilot in the Microsoft 365 apps including Word, Excel, PowerPoint, Outlook, and OneDrive.
Senior Product Marketing Manager
Redmond, WA · On-site
$137K - $222K/yr
Microsoft's mission is to empower every person and every organization on the planet to achieve more ... Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years ...
Senior Product Marketing Manager
Redmond, WA · On-site
$137K - $222K/yr
Microsoft's mission is to empower every person and every organization on the planet to achieve more ... Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years ...
Sr Marketing Manager This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL areas. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end ...
Sr Marketing Manager This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL areas. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end ...
Sr Marketing Manager This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL areas. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end ...
Sr Marketing Manager This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL areas. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end ...
Microsoft Marketing information
See salary details
$13.22 - $17.15
10% of jobs
$20.89 is the 25th percentile. Wages below this are outliers.
$17.15 - $21.09
16% of jobs
$21.09 - $25.02
13% of jobs
The median wage is $27.32 / hr.
$25.02 - $28.96
19% of jobs
$28.96 - $32.89
6% of jobs
$32.89 - $36.82
8% of jobs
$38.99 is the 75th percentile. Wages above this are outliers.
$36.82 - $40.76
5% of jobs
$40.76 - $44.69
4% of jobs
$44.69 - $48.62
4% of jobs
$48.62 - $52.56
8% of jobs
$52.56 - $56.49
6% of jobs
$13
$32
$56
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Full-time
Posted 6 days ago
Microsoft rating
8.5
Based on 132 frontline employees who took The Breakroom Quiz
78th of 242 rated software companies
Job description
Microsoft's Marketing Services Center (MSC) helps Corporate and Field Marketing teams execute with greater speed, quality, consistency, and trust. We deliver marketing services globally across contact management, email, events, social, budget management, sales enablement, analytics, and other areas. The team is also transforming how marketing work gets done by simplifying processes, connecting platforms and data, and scaling automation and AI-enabled workflows. The Business Program Manager - Contact and Email Management owns the performance, evolution, and operational health of contact management and email services that support demand generation globally. This role connects business needs, service operations, marketing technology, data, suppliers, privacy, and compliance to improve service quality, responsiveness, and business impact. This is a high-ownership role for someone who brings operational rigor, practical problem solving, and strong cross-functional leadership. You will strengthen governance, anticipate risks and dependencies, and move high-value process, platform, automation, and AI-enabled changes from opportunity through scaled adoption. If you can turn complex service challenges into clear action and measurable improvement, we want to hear from you.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Own service performance. Lead the operational health and continuous improvement of contact management and email services, including lead upload, target list pull, contact and content workflows, email deployment, reporting, and related service operations.
- Improve end-to-end workflows. Diagnose friction across people, process, platforms, data, suppliers, and handoffs. Simplify workflows, reduce rework, and establish repeatable practices that improve speed, consistency, and first-time quality.
- Advance transformation, automation, and AI-enabled operations. Identify and prioritize opportunities across the workflow. Partner with product, engineering, MarTech, and operations teams to define requirements and success measures, test solutions, and scale proven capabilities responsibly.
- Ensure operational readiness and adoption. Assess how new tools, integrations, policies, and process changes affect service operations. Define readiness requirements, controls, training, adoption plans, and mitigations before launch.
- Strengthen platform, data, and compliance integrity. Partner with Privacy/CELA, MarTech, and delivery teams to ensure contact data, suppression logic, consent and governance controls, system handoffs, and email execution workflows are secure, scalable, compliant, and aligned with business requirements.
- Drive supplier and capacity excellence. Lead supplier governance and service reviews, align capacity and delivery models to demand, address performance gaps, and integrate findings into improvement plans and operating rhythms.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
- OR equivalent experience.
Additional or preferred qualifications
- Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
- OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
- OR equivalent experience.
- 5+ years in marketing program management, operational excellence, service delivery, marketing operations, technical operations, or a related field.
- Marketing operations knowledge: Experience with demand generation, contact or audience management, email deployment, data operations, marketing automation, or scaled service delivery.
- Data-driven management: Demonstrated ability to define outcomes, build performance reporting, analyze service trends, and use insights to improve quality, capacity, and delivery.
- Business and technical fluency: Ability to translate between business, operations, data, platform, privacy, and engineering teams and turn complex issues into practical decisions and actions.
- Communication and influence: Excellent written, verbal, and visual communication skills, with the ability to align stakeholders and influence without direct authority.
- Platforms and tools: Experience with Power BI, SQL, HTML, Microsoft 365 Copilot, Dynamics 365, Adobe, Marketo, ACS or comparable marketing automation and analytics platforms.
- Automation and AI. Experience applying automation with AI-assisted workflows.
- Governance and compliance: Experience embedding privacy, compliance, consent, data-quality, and operational controls into marketing workflows and platforms.
- Supplier and service management: Experience managing global suppliers, service delivery operations, service-level performance, capacity planning, and continuous improvement plans.
#EandEjobs
Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
10,000+ Employees
Headquarters location
Redmond, WA, US
Year founded
1975