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Microsoft Dynamics 365 Developer Jobs in Washington

Description SAIC is looking for a Microsoft Dynamics 365 Developer who is responsible for designing, building, customizing, and integrating solutions within the Microsoft Dynamics 365 Customer ...

About the Role Our team is seeking a Dynamics 365 Developer to join our fast-growing IT-project ... Minimum of three (3) years of on the job experience in the Microsoft Dynamics 365 ecosystem

Required Skills and Experience: • 10+ years direct experience in Microsoft Dynamics 365, Field ... programming languages, including .NET, C#, ASP.NET, JavaScript, XML, jQuery, CSS and HTML

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Microsoft Dynamics 365 Developer information

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$24

$67

$91

How much do microsoft dynamics 365 developer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for microsoft dynamics 365 developer in Washington is $67.57, according to ZipRecruiter salary data. Most workers in this role earn between $54.47 and $78.41 per hour, depending on experience, location, and employer.

What is a Microsoft Dynamics 365 developer?

A Microsoft Dynamics 365 Developer is responsible for designing, customizing, and implementing solutions within the Dynamics 365 platform. They develop and configure applications, integrate third-party services, and optimize business processes using tools like Power Platform, Azure, and .NET. Their role often involves working with stakeholders to understand requirements and delivering tailored solutions to enhance efficiency. Strong programming skills in C#, JavaScript, and an understanding of Dataverse are commonly required.

What does a Microsoft Dynamics 365 developer do?

As a Microsoft Dynamics 365 Developer, you might be responsible for customizing CRM or ERP modules to fit unique business requirements, developing and integrating plug-ins or workflows, and troubleshooting system issues. Your daily work could include collaborating with business analysts, end users, and IT teams to gather requirements, design solutions, and test new functionalities. You may also be involved in data migration, system upgrades, and deploying enhancements to improve operational efficiency. This hands-on involvement gives you exposure to a range of business processes and enables you to have a direct impact on company performance.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 developer?

To thrive as a Microsoft Dynamics 365 Developer, you need expertise in software development, CRM/ERP solutions, and a thorough understanding of the Dynamics 365 platform, often supported by a degree in computer science or a related field. Proficiency with tools such as Power Platform, Visual Studio, Azure DevOps, and relevant Microsoft certifications (like Dynamics 365 certifications) is highly valuable. Strong problem-solving abilities, communication skills, and adaptability help you excel when collaborating with clients and cross-functional teams. These skills are vital for building effective business solutions, ensuring seamless system integrations, and supporting organizational digital transformation initiatives.

How to become a Microsoft Dynamics 365 developer?

To become a Microsoft Dynamics 365 developer, you should gain experience in software development and familiarize yourself with the Dynamics 365 platform, including its modules and customization options. Earning relevant certifications such as the Microsoft Certified: Dynamics 365 Developer Associate can validate your skills. Proficiency in programming languages like C# and understanding of Power Platform tools are also beneficial.

Is Microsoft Dynamics 365 in demand?

Microsoft Dynamics 365 developers are in high demand due to the increasing adoption of cloud-based enterprise resource planning and customer relationship management solutions. Organizations seek professionals skilled in customizing, integrating, and maintaining Dynamics 365, often requiring knowledge of Power Platform and certifications to enhance employability.

What are popular job titles related to Microsoft Dynamics 365 Developer jobs in Washington?

For Microsoft Dynamics 365 Developer jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Microsoft Dynamics 365 Developer jobs in Washington look for?

The top searched job categories for Microsoft Dynamics 365 Developer jobs in Washington are:

What cities in Washington are hiring for Microsoft Dynamics 365 Developer jobs?

Cities in Washington with the most Microsoft Dynamics 365 Developer job openings:

Infographic showing various Microsoft Dynamics 365 Developer job openings in Washington as of August 2026, with employment types broken down into 55% Full Time, and 45% Contract. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $140,553 per year, or $67.6 per hour.

Microsoft Dynamics 365 Developer

Saic

Washington, DC • On-site

$120 - $160/hr

Other

Re-posted 25 days ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 225 rated it services


Job description

Description

SAIC is looking for a Microsoft Dynamics 365 Developer who is responsible for designing, building, customizing, and integrating solutions within the Microsoft Dynamics 365 Customer Service ecosystem, including Omnichannel for Customer Service, Unified Routing, and Dynamics Contact Center telephony integrations. This role works closely with business stakeholders, product owners, and IT teams to further modernize customer support operations, streamline case management, and deliver world‑class service experiences.

Job Duties
  • Design, configure, and customize Dynamics 365 Customer Service, including Entities, Forms, Views, Business Rules, Workflows, and Power Automate flows
  • Implement, configure, and optimize Omnichannel for Customer Service and Dynamics Contact Center, including channels such as voice, chat, and SMS
  • Develop and maintain integrations with third‑party telephony and contact center platforms (e.g., Azure Communication Services, Teams Phone, Copilot Studio IVR Agents, Power Apps, Logic Apps, ServiceNow)
  • Key role in the migration of legacy Call Center telephony solutions into Dynamics 365 Contact Center integrated with Dynamics 365 Customer Service
  • Build custom components using Power Platform and Copilot Studio, including Power Apps, Power Automate, Copilot Virtual Agents, and custom connectors
  • Implement Unified Routing, queues, SLA/KPI tracking, and knowledge management features
  • Develop plugins, custom workflow activities, JavaScript, and PCF controls as needed
  • Troubleshoot issues related to Customer Service Hub, Omnichannel, routing, capacity, and telephony integrations
  • Ensure solutions adhere to security, compliance, data governance, and performance best practices
  • Produce technical documentation, solution diagrams, and release artifacts
  • Partner with business units to gather requirements and translate them into technical designs
Required Qualifications
  • BS and 5+ years of experience developing in Dynamics 365 Customer Service or Contact Center platforms
  • Ability to obtain and maintain a public trust requiring U.S. Citizenship or Green Card
  • Strong understanding of Customer Service Hub, Omnichannel, Unified Routing, Case Management, and Knowledge Management
  • Experience with Copilot Studio, including developing Agents, Flows and tools
  • Experience with Power Platform, including Canvas/Model‑Driven Apps and Power Automate
  • Experience working with Dynamics Contact Center and telephony solutions (e.g., Teams Phone, IVR, CTI)
  • Hands‑on experience with Azure (Logic Apps, Functions, Communication Services, API Management)
  • Proficiency in JavaScript, C#, PowerShell, and D365 SDKs
  • Understanding of integrations, REST APIs, and webhooks
  • Familiarity with ALM, DevOps pipelines, and solution management
  • Excellent communication and documentation skills
Desired Qualifications
  • Microsoft certifications such as:
    • PL‑200 (Power Platform Functional Consultant)
    • PL‑400 (Power Platform Developer)
    • MB‑230 (Dynamics 365 Customer Service)
  • Experience in government, regulated industries, or enterprise‑scale environments
  • Knowledge of data modeling, data migration, and Dataverse performance optimization

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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