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Microsoft Desktop Engineer Jobs in Virginia (NOW HIRING)

Saic

Desktop SCCM Engineer

Quantico, VA · On-site

Description SAIC is seeking a Sr. Desktop Engineer (SCCM) for a new and exciting program out of ... Experience with SCCM or Microsoft Endpoint Configuration Manager. * Security+ certification ...

hochunk

Desktop Engineer III

Fort Belvoir, VA · On-site

Successful candidates must have TOP SECRET security clearance, must be a Microsoft Certified Systems Engineer (MCSE). Candidate must have an active Help Desk Institute (HDI) Desktop Support ...

Ho Chunk, Inc.

Desktop Engineer III

Fort Belvoir, VA · On-site

Successful candidates must have TOP SECRET security clearance, must be a Microsoft Certified Systems Engineer (MCSE). Candidate must have an active Help Desk Institute (HDI) Desktop Support ...

DAn Solutions

Desktop Systems Engineer

Sterling, VA · On-site

Microsoft 365 administration and endpoint management. * Virtual desktop infrastructure (VDI ... Ensure engineering deliverables meet quality, schedule, and mission requirements. * Drive ...

hochunk

Desktop Support Engineer II

Fort Belvoir, VA · On-site

Summary All Native Group is seeking a Desktop Engineer II (Mid-level Desktop Engineer) with a ... This position is for a Senior Microsoft Windows Active Directory Administrator with migration ...

System One

Desktop Packaging Engineer

Reston, VA · On-site

Desktop Packaging Engineer Location:Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA ... Experience with deployment and endpoint management tools such as Microsoft Intune, SCCM/MECM ...

System One

Desktop Packaging Engineer

Reston, VA · On-site

Desktop Packaging Engineer Location:Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA ... Experience with deployment and endpoint management tools such as Microsoft Intune, SCCM/MECM ...

System One

Desktop Packaging Engineer

Reston, VA · On-site

Desktop Packaging Engineer Location:Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA ... Experience with deployment and endpoint management tools such as Microsoft Intune, SCCM/MECM ...

System One

Desktop Packaging Engineer

Reston, VA · On-site

Desktop Packaging Engineer Location:Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA ... Experience with deployment and endpoint management tools such as Microsoft Intune, SCCM/MECM ...

System One

Desktop Packaging Engineer

Reston, VA · On-site

Desktop Packaging Engineer Location:Plano, TX/Reston, VA/Columbia, SC/Knoxville, TN/Lafayette, LA ... Experience with deployment and endpoint management tools such as Microsoft Intune, SCCM/MECM ...

CACI

AVD (Azure Virtual Desktop) Engineer

Arlington, VA · On-site

$113K - $237K/yr

AVD (Azure Virtual Desktop) Engineer Job Category: Information Technology Time Type: Full time ... Microsoft Azure, Azure Networking, Storage and Virtual Desktops Experience managing and ...

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Microsoft Desktop Engineer information

What is a Microsoft Desktop Engineer?

Microsoft Desktop Engineers are IT professionals who specialize in installing, configuring, maintaining, and troubleshooting Microsoft Windows operating systems and related desktop software within organizations. They ensure that employees' computers are running smoothly, secure, and up to date with the latest patches and updates. These engineers often manage user accounts, hardware support, and desktop deployments, and may also work with tools like Microsoft Endpoint Configuration Manager or Active Directory. Their role is crucial for maintaining productivity and security in businesses that rely heavily on Microsoft technologies.

What are the key skills and qualifications needed to thrive as a Microsoft Desktop Engineer?

To thrive as a Microsoft Desktop Engineer, you need strong expertise in Windows operating systems, troubleshooting hardware and software issues, and typically a background in computer science or a related IT field. Proficiency with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, PowerShell scripting, and often certifications such as Microsoft Certified: Modern Desktop Administrator Associate are essential. Excellent problem-solving abilities, communication skills, and customer service orientation distinguish top performers in this role. These skills ensure timely resolution of technical issues, smooth deployment of desktop environments, and effective support for end users, which are critical for organizational productivity.

What are some common challenges Microsoft Desktop Engineers face when managing large-scale deployments?

Microsoft Desktop Engineers often encounter challenges such as coordinating updates across hundreds or thousands of devices, ensuring compatibility with existing applications, and minimizing downtime for end-users. Troubleshooting unexpected issues after deployment and maintaining security compliance are also common hurdles. Effective communication with IT teams and end-users is essential to smoothly implement changes and quickly resolve problems as they arise.

What is the difference between Microsoft Desktop Engineer vs Desktop Support Specialist?

AspectMicrosoft Desktop EngineerDesktop Support Specialist
CertificationsMicrosoft Certified: Modern Desktop Administrator Associate, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, enterprise environments, remote supportHelp desks, user support centers, on-site troubleshooting
ResponsibilitiesDeploying, configuring, and managing Windows desktops, troubleshooting OS issuesAssisting users with hardware/software problems, basic troubleshooting

The Microsoft Desktop Engineer focuses on managing and supporting enterprise Windows environments, often with advanced configurations and deployments. In contrast, the Desktop Support Specialist provides frontline user support, handling basic issues and hardware troubleshooting. Both roles require similar certifications but differ in scope and complexity of tasks.

What cities in Virginia are hiring for Microsoft Desktop Engineer jobs?

Cities in Virginia with the most Microsoft Desktop Engineer job openings:

Desktop SCCM Engineer

Quantico, VA • On-site

Saic
IT Services • 10K+ employees
Learn more about Saicexternal

Other

Re-posted 24 days ago

SAIC rating

7.7

Company rating: 7.7 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

Job description

Description

SAIC is seeking a Sr. Desktop Engineer (SCCM) for a new and exciting program out of Quantico, VA. (Must possess an active TS/SCI and Security+ certification.)

Pending assigned duties and responsibilities, it is possible to work remote one (1) day a week.

Introduction

Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA.

Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and introduces cutting‑edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).

Desktop Engineering Responsibilities Strategic IT Support and Alignment
  • Contribute to the deployment, maintenance, and troubleshooting of data input/output devices across DCSA networks, supporting IT modernization and "One IT" initiatives.
  • Align technical efforts with DCSA and DoD policies, procedures, and industry best practices to build a flexible, evolving enterprise IT environment that supports DCSA's mission effectively.
Endpoint Configuration and Management
  • Create and update enterprise desktop images, including non‑standard workstation images for standalone systems.
  • Perform quarterly updates and deliveries of enterprise desktop images to the Virtual Desktop Infrastructure (VDI).
  • Maintain and secure all enterprise endpoints, ensuring compliance with security standards and functionality requirements.
Troubleshooting and Issue Resolution
  • Identify, log, and track user‑reported issues, such as software conflicts and hardware device malfunctions, through the IT incident ticketing system.
  • Resolve Tier II technical support tickets escalated to the Desktop Engineering team, escalating further if required.
  • Diagnose and recommend solutions for security or functionality issues in desktop images.
  • Assist customers with software installation, peripheral setup, and basic troubleshooting.
Logistics and Asset Management
  • Collaborate with cross‑functional DCSA teams, including Data Center Operations (DCO) and Computer Network Defense, to streamline the deployment, patching, securing, sanitizing, and transportation of IT assets.
  • Analyze deployment failures, identify problematic trends, and recommend corrective actions to enhance operational efficiency.
  • Ensure timely restoration, maintenance, and replacement of IT equipment, including laptops, tablets, workstations, and peripherals.
Process Improvement and Knowledge Management
  • Recommend and implement technologies, processes, and knowledge management tools to enhance desktop engineering effectiveness.
  • Maintain and update documentation on desktop system/network configurations, software inventory, and automation trends.
  • Contribute to training initiatives for the deployment of new technologies and solutions.
  • Develop and update a knowledge base to facilitate the investigation, diagnosis, and resolution of incidents.
Qualifications

It is required that the Senior Desktop Engineer have the following qualifications:

  • BA/BS and Five (5) or more years of experience in Desktop Support and Data Center Operations or equivalent experience in lieu of a degree.
  • Experience with SCCM or Microsoft Endpoint Configuration Manager.
  • Security+ certification (IAT‑II).
  • US citizen with an active Top Secret clearance and SCI eligibility.
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