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Mettel Jobs in Murray, UT (NOW HIRING)

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify ...

MetTel

Customer Service Agent

Salt Lake City, UT · On-site

$20/hr

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify ...

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team. Role and Responsibilities: This role serves as a key point of contact for our customers ...

All JobsMettel JobsMettel Jobs in Murray, UT

Mettel information

See Murray, UT salary details

$33

$59

$74

How much do mettel jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for mettel in Murray, UT is $59.57, according to ZipRecruiter salary data. Most workers in this role earn between $52.36 and $71.11 per hour, depending on experience, location, and employer.

What are some typical challenges faced by professionals working at MetTel, and how can new hires best prepare for them?

Professionals at MetTel often work in a fast-paced telecommunications environment where adapting to evolving technologies and managing multiple client accounts are common challenges. New hires may also encounter complex problem-solving situations that require collaboration across technical, sales, and customer service teams. To succeed, it’s helpful to stay proactive in learning about MetTel’s products and services, embrace teamwork, and be ready to manage shifting priorities. Leveraging internal training resources and seeking guidance from experienced colleagues can help ease the transition and support professional growth.

What is a Mettel and what do they do?

MetTel, or Metropolitan Telecommunications, is a company that provides telecommunications and network services to businesses and government agencies. They offer solutions such as internet, voice, mobility management, and unified communications. Employees at MetTel typically work in areas like sales, customer support, network engineering, and IT. Their main goal is to help organizations connect, communicate, and manage their technology infrastructure efficiently.

What are the key skills and qualifications needed to thrive as a MetTel Account Manager, and why are they important?

To thrive as a MetTel Account Manager, you need a strong background in telecommunications sales, account management, and customer relationship building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, telecom provisioning systems, and contract management tools is typically required. Excellent communication, negotiation, and problem-solving skills help you address client needs and foster long-term partnerships. These competencies drive customer satisfaction and revenue growth in a competitive telecom environment.

What is the difference between Mettel vs Call Center Agent?

AspectMettelCall Center Agent
Required CredentialsCustomer service training, communication skillsCustomer service training, communication skills
Work EnvironmentCall centers, customer support centersCall centers, customer support centers
Industry UsageCustomer support, telecommunicationCustomer support, telecommunication
Common Search/ComparisonYesYes

Both Mettel and Call Center Agent roles typically require similar customer service skills and work in call centers within the telecommunication industry. The main difference lies in the specific job functions and company terminology, but generally, they are comparable positions focused on customer support and communication.

What cities near Murray, UT are hiring for Mettel jobs? Cities near Murray, UT with the most Mettel job openings:
Mettel jobs near you
Infographic showing various Mettel job openings in Murray, UT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $123,910 per year, or $59.6 per hour.

Customer Service Agent

MetTel

Salt Lake City, UT

$20/hr

Full-time

Re-posted 17 days ago

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team.

Role and Responsibilities:

This role serves as a key point of contact for our customers, delivering high-quality support across wireline products and services. The ideal candidate will be proactive, solutions-driven, and committed to providing an exceptional client experience through both phone and email interactions.

  • Serve as the primary point of contact for customer inquiries via phone and email
  • Provide support for orders, service requests, and general account inquiries
  • Troubleshoot service-related issues and submit repair tickets as needed
  • Take ownership of customer concerns, driving resolution and escalating when appropriate
  • Deliver accurate product and service information, including features, terms, and capabilities
  • Process customer orders, forms, and service requests with accuracy and efficiency
  • Route inquiries to appropriate internal teams when necessary
  • Document all customer interactions in accordance with standard operating procedures
  • Identify trends in customer issues and communicate insights to management
  • Conduct follow-ups to ensure timely and satisfactory resolution
  • Participate in cross-functional projects aimed at improving processes and service delivery
  • Support additional operational tasks and responsibilities as assigned

Desired Skills and Experience:

  • Full time / In office - Salt Lake City, Utah
  • Bachelor's degree preferred
  • Minimum of 3 years of experience in customer service or account management
  • Experience within the telecommunications industry is a plus
  • Strong problem-solving and communication skills (written and verbal)
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project)

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $20 / hour. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

To learn more about our company visit us at www.mettel.net