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Metroparks Zoo Jobs (NOW HIRING)

Cleveland Metroparks

Police Officer

Fairview Park, OH

$42.46/hr

... Metroparks Zoo * Tuition reimbursement Applicants may be accepted as lateral transfer candidates under the following conditions: * Applicant is currently employed as a full-time law enforcement ...

Cleveland Metroparks

Police Officer

Fairview Park, OH · On-site

$31.88/hr

... Metroparks Zoo * Tuition reimbursement Applicants may be accepted as lateral transfer candidates under the following conditions: * Applicant is currently employed as a full-time law enforcement ...

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Metroparks Zoo information

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$41K

$83.7K

$121K

How much do metroparks zoo jobs pay per year?

As of Jun 15, 2026, the average yearly pay for metroparks zoo in the United States is $83,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the most common metroparks jobs?

Common jobs at metroparks include park rangers, maintenance workers, naturalists, education program staff, and administrative personnel. These roles often require knowledge of environmental conservation, customer service skills, and sometimes certifications such as first aid or wildlife handling. Seasonal positions are also frequently available for event staff and interpretive guides.

What are some common challenges faced by employees working at a Metroparks Zoo, and how can they be addressed?

Working at a Metroparks Zoo often involves balancing animal care responsibilities with public interaction and educational programs. Employees may face challenges such as working outdoors in varying weather conditions, managing the physical demands of animal care, and ensuring the safety of both animals and visitors. Successful team collaboration and clear communication are essential, as staff often coordinate across animal care, education, and guest services. Ongoing training and support from experienced colleagues can help new employees adapt and thrive in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Zoo Keeper, and why are they important?

To thrive as a Zoo Keeper, you need a background in animal science, biology, or a related field, often with experience in animal care and husbandry. Familiarity with animal management software, safety protocols, and sometimes certifications like AZA (Association of Zoos & Aquariums) are typically required. Strong observation skills, attention to detail, teamwork, and clear communication help you ensure animal welfare and collaborate with colleagues. These skills are crucial for maintaining animal health, ensuring visitor safety, and supporting the zoo’s educational and conservation missions.

How hard is it to get a job at a zoo?

Getting a job at a zoo, such as a zookeeper or animal care staff, typically requires relevant education or experience in animal science, biology, or related fields. Competition can be high, and candidates often need to demonstrate skills in animal handling, safety protocols, and teamwork, with some positions requiring certifications or specialized training.

What is the highest paid job at a zoo?

The highest paid jobs at a zoo are typically executive roles such as zoo director or chief executive officer, who oversee operations, staff, and strategic planning. These positions often require extensive experience, leadership skills, and advanced degrees, and they can earn six-figure salaries depending on the size and funding of the institution.

What are Metroparks Zoo employees and what do they do?

Metroparks Zoo employees are staff members who work at a zoological park managed by a metroparks system. Their roles can include animal care, education, conservation, maintenance, administration, guest services, and more. They ensure the well-being of animals, provide information and experiences to visitors, and help with the zoo’s conservation goals. Employees may work as zookeepers, educators, groundskeepers, or in customer service positions. They play a vital role in connecting the public with wildlife and promoting environmental stewardship.

How much do Cleveland Metroparks jobs pay?

Salaries for jobs at Metroparks Zoo vary depending on the position, experience, and responsibilities. Entry-level roles such as zookeepers or visitor services staff typically start around minimum wage, while specialized or supervisory positions can pay higher, often in the range of $12 to $20 per hour or more. Compensation may also include benefits like health insurance and employee discounts.
More about Metroparks Zoo jobs
What cities are hiring for Metroparks Zoo jobs? Cities with the most Metroparks Zoo job openings:
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Metroparks Zoo jobs near you
Infographic showing various Metroparks Zoo job openings in the United States as of June 2026, with employment types broken down into 20% Internship, 20% As Needed, 40% Full Time, and 20% Temporary. Highlights an 64% Physical, 6% Hybrid, and 30% Remote job distribution, with an average salary of $83,659 per year, or $40.2 per hour.
Guest Strategy Associate - Zoo

Guest Strategy Associate - Zoo

Cleveland Metroparks

Cleveland, OH • On-site

$14 - $17.25/hr

Other

Posted 17 days ago

Cleveland Metroparks rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

7th of 33 rated wildlife parks and zoos

Job description

The Guest Strategy Associate assists with registration of education programs, admission sales, special event ticketing and all day-to-day functions of the Guest Resource Center while providing exceptional customer service to Zoo guests in a friendly, personable manner at all times. This position ensures Cleveland Metroparks Zoo guests have a positive experience and works towards a seamless end-to-end customer experience

  1. Provides excellent customer support to Zoo guests for general inquiries, ticket sales, education offerings/sales, and special event sales. Responds to guest inquiries and resolves guest grievances by working towards appropriate resolutions to increase guest satisfaction. Refers all unresolved complaints to Manager of Guest Strategy.
  2. Maintains highest level of knowledge on Zoo programs, admissions, guest services information, and discounts, coupons, and promotions pertaining to special admissions or special events.
  3. Executes day-to-day operations including but not limited to:
  4. Ticket order support and webstore issues.
  5. Answering calls and emails on behalf of Cleveland Metroparks Zoo.
  6. Arranging accessibility accommodations for guests' needs (e.g. sensory bags and wheelchair rentals).
  7. Data entry and updating daily communication logs.
  8. Cash handling and payment collection.
  9. Assist with lost and found services.
  10. Keeps direct supervisor promptly informed of key/significant issues or concerns.
  11. Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
  12. Assist with processing the intake of deliveries and pick up of packages.
  13. Performs administrative support tasks as requested (e.g. assisting with special projects, reports, filing, and data entry).
  14. Performs related duties as assigned or apparent.
  15. Assist with walk-in customer service needs, as needed.
  16. Follows protocols and effectively communicates during emergency situations. May require emergency communications to police/fire/EMS.

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