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Metrology Technical Support Engineer Jobs (NOW HIRING)

Podium

Technical Support Engineer

Lehi, UT · On-site

The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your ...

Socket.dev

Technical Support Engineer

Lehi, UT · On-site

The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your ...

10Beauty

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field ...

NICE

Technical Support Engineer

OR · On-site +1

Technical Support Engineer - Recording Solutions - Broward County, Florida Position Description: We are looking for a Technical Support Engineer for our Recording Solutions. Candidates will work ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

MediData

Technical Support Engineer

Woodbridge, NJ · On-site

$79K - $106K/yr

About the Team The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (internally ...

Kaseya Careers

Technical Support Engineer

Orlando, FL · On-site

As a Technical Support Engineer - L1, you will provide high-quality technical support to Kaseya customers while helping ensure an exceptional customer experience. You will troubleshoot technical ...

New

3ds

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

Collectors Holdings, Inc.

Technical Support Engineer**to join the IT Service Desk team for a new function. You will be responsible for providing advanced-level technical oversight for complex platform challenges. In this ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

TensorWave Inc.

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

AI Chopping Block

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

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Metrology Technical Support Engineer information

See salary details

$37.5K

$79K

$119.5K

How much do metrology technical support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for metrology technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Metrology Technical Support Engineer jobs?

For Metrology Technical Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Metrology Technical Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Lehi, UT • On-site

Podium
Software Development • 1 - 10 employees
Learn more about Podiumexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Own specific products from a technical perspective, troubleshoot issues, and resolve bugs.

  • Serve as a point of escalation for product-related issues and vet the legitimacy of customer problems.

  • Create internal documentation, develop feedback systems with the Product team, and communicate customer insights to improve products.

Job description

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
Podium is seeking the next candidate to join our amazing Technical Support Engineer team. The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your primary responsibilities are to own specific products from a technical perspective, troubleshoot, identify, and resolve issues by pushing bug fixes, and effectively reporting feedback and feature requests to the product team - the true 360-degree company expert in the given product(s).
You will work closely with cross-functional teams such as Product, Support, Customer Success, Onboarding, and other engineers to ensure we provide the highest level of service and resolution to our customers, aligned with the goals of being the overall Voice of the Customer at the company, optimizing processes, maximizing net retention, and fixing bugs.
The ideal candidate thrives on helping local businesses solve their problems, drives innovation, and is confident in ambiguity. While this role is not purely customer-facing in nature, you will be involved in escalations and resolution, and will join customer meetings when appropriate. Technical Support Engineers will report directly to the Technical Support Manager.
What You Will Do:
  • Troubleshoot, document & resolve bugs by using AI to create and merge PRs
  • Serve as a point of escalation, vetting the legitimacy of product-related issues from our customers
  • Develop a system for feedback loops in close collaboration with the Product team
  • Create internal documentation of our products and processes
  • Maintain open communication channels within the broader Customer Success department and Product teams
  • Serve as the Voice of the Customer, socializing organized qualitative and quantitative data to cross-functional partners to improve our products
  • Work cross-functionally with Podium teams on various ad-hoc initiatives to enhance the customer experience
  • Resolve escalated cases promptly while holding Product, Engineering and yourself accountable to established Service Level Agreements

What You Should Have:
  • A customer-first mindset with strong empathy and ownership
  • 1-3 years of experience in technical or product support roles
  • Ability to drive innovation, improve processes, and thrive in an unstructured or rapidly changing environment
  • An AI power user, you are comfortable working with multiple agents at once and are excited for AI's future
  • Familiarity with modern web technologies (APIs, web services, JSON), and comfort with scripting or debugging tools.
  • Strong analytical and data-driven problem-solving skills
  • Experience managing and triaging customer issues, feature requests, or product-related escalations
  • Proactive approach to identifying gaps, proposing solutions, and improving team workflows

Benefits:
  • Open and transparent culture
  • Life insurance, long and short-term disability coverage
  • Paid parental leave
  • Fertility benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan
  • Bi-annual swag drops with cool Podium gear and apparel
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

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