... Operating Procedures (SOP)s. What You'll Do Here * Ensure the confidentiality of clinical trial ... In front of Metro Acadie Altasciences' Incentive Programs Include: * Training & Development ...
... Operating Procedures (SOP)s. What You'll Do Here * Ensure the confidentiality of clinical trial ... In front of Metro Acadie Altasciences' Incentive Programs Include: * Training & Development ...
Haleon favorise la promotion interne; * Stationnement & Gymnase gratuit pour tous les employes; * L'usine de Montreal est situee a quelque pas du Metro Cote-Vertu; * Cafeteria sur place;
Haleon favorise la promotion interne; * Stationnement & Gymnase gratuit pour tous les employes; * L'usine de Montreal est situee a quelque pas du Metro Cote-Vertu; * Cafeteria sur place;
... Operating Procedures (SOP)s. Please note that this is a variable status position. What you'll do ... Accessible by Public Transportation (Metro L'Acadie), Free Parking for employees. Altasciences ...
... Operating Procedures (SOP)s. Please note that this is a variable status position. What you'll do ... Accessible by Public Transportation (Metro L'Acadie), Free Parking for employees. Altasciences ...
Establish and enforce governance frameworks and operating standards, ensuring platforms remain ... Metro Namur.
Establish and enforce governance frameworks and operating standards, ensuring platforms remain ... Metro Namur.
Establish and enforce governance frameworks and operating standards, ensuring platforms remain ... Metro Namur.
Quick apply
Establish and enforce governance frameworks and operating standards, ensuring platforms remain ... Metro Namur.
... Operating Procedures (SOPs). What You'll Do Here * Ensure the confidentiality of clinical trial ... Accessible by public transportation (Metro L' Acadie), Free parking for employees. Altasciences ...
... Operating Procedures (SOPs). What You'll Do Here * Ensure the confidentiality of clinical trial ... Accessible by public transportation (Metro L' Acadie), Free parking for employees. Altasciences ...
... Operating Procedures (SOPs). Please note that this is a variable status position. What You'll Do ... Accessible by Public Transportation (Metro L'Acadie), Free Parking for employees. * Day, evening or ...
... Operating Procedures (SOPs). Please note that this is a variable status position. What You'll Do ... Accessible by Public Transportation (Metro L'Acadie), Free Parking for employees. * Day, evening or ...
... Operating Procedures (SOP)s. What You'll Do Here * Ensure the confidentiality of clinical trial ... Accessible by public transportation (Metro L' Acadie), Free parking for employees. Altasciences ...
... Operating Procedures (SOP)s. What You'll Do Here * Ensure the confidentiality of clinical trial ... Accessible by public transportation (Metro L' Acadie), Free parking for employees. Altasciences ...
... Standard Operating Procedures (SOPs). What You'll Do Here * Perform scheduled inspection of ... Accessible by public transportation (Metro L' Acadie), Free parking for employees. Altasciences ...
... Standard Operating Procedures (SOPs). What You'll Do Here * Perform scheduled inspection of ... Accessible by public transportation (Metro L' Acadie), Free parking for employees. Altasciences ...
... under real operating conditions, spanning hardware-in-the-loop, integration, protocol, system ... Metro Namur.
... under real operating conditions, spanning hardware-in-the-loop, integration, protocol, system ... Metro Namur.
... operating in multiple currencies; * Prepare analyses and reconciliations for the financial ... metro station. * This position is a P3 level. Our benefits! * Competitive salary and annual bonus;
... operating in multiple currencies; * Prepare analyses and reconciliations for the financial ... metro station. * This position is a P3 level. Our benefits! * Competitive salary and annual bonus;
Embedded Quality Developer
Montreal, QC · On-site
... under real operating conditions, spanning hardware-in-the-loop, integration, protocol, system ... Metro Namur.
Quick apply
Embedded Quality Developer
Montreal, QC · On-site
... under real operating conditions, spanning hardware-in-the-loop, integration, protocol, system ... Metro Namur.
... Operating Procedures (SOPs). What You'll Do Here * Management of the Quality Systems team ... Accessible by metro (L'Acadie); Free parking for employees. Altasciences offers a wide range of ...
... Operating Procedures (SOPs). What You'll Do Here * Management of the Quality Systems team ... Accessible by metro (L'Acadie); Free parking for employees. Altasciences offers a wide range of ...
... station de metro Montmorency) et Mirabel, et une application de covoiturage. * Developpement ... Experience averee en Lean / Amelioration Continue ou avec l'Airbus Operating System (AOS). * Atout
... station de metro Montmorency) et Mirabel, et une application de covoiturage. * Developpement ... Experience averee en Lean / Amelioration Continue ou avec l'Airbus Operating System (AOS). * Atout
CA$80K - CA$115K/yr
Experience using operating systems with strong understanding of multithreaded and multicore ... Our optical products support AI and compute infrastructure, cloud and DCI environments, metro and ...
New
CA$80K - CA$115K/yr
Experience using operating systems with strong understanding of multithreaded and multicore ... Our optical products support AI and compute infrastructure, cloud and DCI environments, metro and ...
New
Metro Operator information
What is a metro operator?
Metro Operators are professionals responsible for operating trains on urban subway or metro systems. They ensure the safe and timely movement of passengers by controlling train speed, stopping at stations, and monitoring train systems. Metro Operators also communicate with control centers, respond to emergencies, and provide customer service when needed. This role requires attention to safety protocols, quick decision-making, and a strong sense of responsibility.
What are the key skills and qualifications needed to thrive as a metro operator, and why are they important?
To thrive as a Metro Operator, you need a solid understanding of transit operations, safety protocols, and typically a high school diploma or equivalent with specialized transit training. Familiarity with train control systems, signaling technology, and radio communication equipment is crucial. Attention to detail, calmness under pressure, and strong customer service skills help operators effectively manage unexpected situations and passenger interactions. These skills and qualities are essential to ensure passenger safety, reliable service, and efficient metro system operations.
What are some common challenges metro operators face while ensuring passenger safety and timely service?
Metro Operators often work in fast-paced environments where they must maintain strict adherence to schedules while prioritizing passenger safety. Challenges can include responding to unexpected delays, managing large crowds during peak hours, and quickly addressing technical or emergency situations. Operators regularly communicate with control centers and station staff to coordinate smooth operations. Adaptability, attention to detail, and a calm demeanor are essential for overcoming these challenges and delivering reliable service.
What is the difference between Metro Operator vs Bus Driver?
| Aspect | Metro Operator | Bus Driver |
|---|---|---|
| Required Credentials | Commercial driver's license (CDL), specialized training for rail systems | CDL, passenger endorsement |
| Work Environment | Operate trains on fixed rail lines in urban transit systems | Drive buses on designated routes, often in city traffic |
| Employer & Industry | Public transit agencies, rail systems | Public and private bus companies, transit agencies |
Metro Operators and Bus Drivers both operate vehicles for public transportation, requiring CDL licenses. However, Metro Operators focus on operating trains within rail systems, while Bus Drivers operate buses on roads. Their work environments and employer types overlap, but their vehicle operation skills and routes differ significantly.
Customer Service Representative
Montreal, QC
Altasciences
• Scientific Research and Development Services • 1 - 5K employees1,001 - 5,000 employees
Part-time
Re-posted 24 days ago
Altasciences rating
7.6
Based on 17 frontline employees who took The Breakroom Quiz
Job description
About The Role
The Customer Service Representative will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility for clinical trial screening. The Customer Service Representative will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.
What You'll Do Here
Ensure the confidentiality of clinical trial participants and sponsors is respected.
Maintain and advocate a high level of customer service and quality within the department.
Review and understand all assigned actively enrolling studies.
Answer in-coming calls and internet applications/web-submission forms from clinical trial participants.
Contact past/potential participants to provide upcoming clinical trial information and determine eligibility.
Schedule screening and/or other clinical trial related appointments.
Update participant management software with volunteer demographics and medical history.
May confirm participant statuses and prepare/send check-in lists for clinical operations teams.
Strive to achieve study recruitment targets and departmental objectives.
Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
What You'll Need to Succeed
High School Diploma required; college degree and related work experience preferred.
Previous experience in customer service call center
Excellent communication French and English
Knowledge of clinical research and medical terms an asset
Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Customer Service Representative including, but not limited to, for the following reasons:
The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.
What We Offer
Variable and flexible schedule: you must be available minimum 30 hours per week; including weekends
Schedules are in these time slots : Monday to Friday from12PM to 8PM, Saturday and Sunday from 9AM to 5PM.
On-site at our Montreal location (1100 av. Beaumont)
Free-parking for employees
In front of Metro Acadie
Altasciences' Incentive Programs Include:
Training & Development Programs
Employee Referral Bonus Program
Annual Performance Reviews
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What Altasciences employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Altasciences
Sourced by ZipRecruiter
Industry
Scientific research and development services
Company size
1,001 - 5,000 Employees
Headquarters location
Overland Park, KS, US