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Meta Qa Jobs in Illinois (NOW HIRING)

Meta

Electrical Subject Matter Expert

Dekalb, IL · On-site

$114K/yr

Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center ... Provide Quality Assurance/Quality Control (QAQC) oversight of construction projects & maintenance ...

Meta

Network Operations Engineer

Dekalb, IL

$106K/yr

Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS ... Information and Data Assurance: Ensure relevant operational process, procedure, and policy ...

Brunswick

Web Content Specialist

Mettawa, IL · On-site

Quality Assurance & Site Integrity * Conduct pre-publish and post-publish QA reviews to ensure ... Implement on-page SEO elements-including meta titles, descriptions, heading hierarchy, alt text ...

Lund Boats

Web Content Specialist

Mettawa, IL · On-site

Quality Assurance & Site Integrity * Conduct pre-publish and post-publish QA reviews to ensure ... Implement on-page SEO elements-including meta titles, descriptions, heading hierarchy, alt text ...

NOVUS

Digital Investment Manager

Chicago, IL · On-site

Oversee digital operations and quality assurance for all campaigns under their management * Mentor ... Google Ads, Meta Ads, Amazon Ads, Innovid/Flashtalking, etc.) * Working knowledge of digital ad ...

HLK

Media Buyer

Chicago, IL · On-site

$60 - $90/hr

Partner with Operations and Data Intelligence to ensure proper tracking, QA, and billing alignment ... Paid Social (Meta, LinkedIn, TikTok as applicable) * Programmatic (DV360, but multiple DSP ...

New

Wheelhouse DMG

Senior Account Manager

Chicago, IL · On-site

... * QA-ing team deliverables and maintaining quality standards across all work products * Supporting ... Meta), digital strategy (SEO, CRO), and analytics (BI reporting) * Experience leading high-profile ...

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Meta Qa information

What is a Meta QA?

Meta QA professionals are quality assurance specialists who focus on ensuring the accuracy, reliability, and effectiveness of metadata in digital systems or products. Their responsibilities include validating metadata structures, verifying data consistency, and testing metadata integration with various applications. Meta QA roles are essential in environments where metadata plays a key role, such as content management systems, digital libraries, and large-scale databases. They collaborate with developers, data architects, and content managers to ensure that metadata standards and protocols are properly implemented.

What skills and qualifications are needed to thrive as a Meta QA?

To thrive as a QA Analyst at Meta, you need a solid understanding of software testing methodologies, attention to detail, and a relevant degree such as computer science or information technology. Familiarity with test automation tools (like Selenium or Appium), bug tracking systems (such as JIRA), and scripting languages is typically required. Strong problem-solving skills, effective communication, and the ability to collaborate across teams set top performers apart in this role. These skills ensure the delivery of high-quality products by identifying issues early, streamlining development, and enhancing user experience.

What are common challenges faced by a Meta QA, and how can applicants prepare for them?

QA Engineers at Meta often work in fast-paced, cross-functional teams where rapid changes and new feature rollouts are frequent. One of the main challenges is keeping up with evolving technologies and ensuring test coverage for complex, large-scale systems. To prepare, applicants should be comfortable with automation tools, adaptable to shifting priorities, and proactive in communicating with developers and product managers. Emphasizing experience in automated testing and collaborative problem-solving will help applicants stand out.

What are popular job titles related to Meta Qa jobs in Illinois?

For Meta Qa jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Meta Qa jobs in Illinois look for?

The top searched job categories for Meta Qa jobs in Illinois are:

What cities in Illinois are hiring for Meta Qa jobs?

Cities in Illinois with the most Meta Qa job openings:

Meta Qa jobs near you
Infographic showing various Meta Qa job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 3% Part Time, 5% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution.

Team Lead - Quality Assurance, Support Excellence

Adyen

Chicago, IL • On-site

$160K - $220K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Team Lead - Quality Assurance, Support Excellence
Quality Assurance is a critical function within Support, ensuring consistent, high-quality experiences for both our customers and the Support agents who serve them. As our products and customer base grow in scale and complexity, QA plays a key role in delivering accurate, compliant support that delivers great merchant experience, while equipping agents with clear standards and actionable feedback to grow. At the same time, advancements in AI are reshaping how quality is measured and improved, and AI will play a central part of this role and the experience we're seeking in the candidate we hire.
We are building an AI-first QA model that enhances how we evaluate interactions, generate insights, and drive iterative improvements across the customer journey. As the Team Lead for Support QA, you will define and execute this vision, directly improving key Support metrics such as CSAT and NPS and drive down escalations and re-opened cases. You will lead a small, high-impact team and partner cross-functionally to ensure quality is consistently measured, trusted, and drives meaningful improvements.
What You'll Do
  • Define and own the long-term QA vision, with a focus on the transition from manual QA to AI-led evaluation models
  • Define "what great looks like" by building and evolving QA frameworks, rubrics, and scoring methodologies aligned to business goals and risk tolerance
  • Translate QA insights into clear, actionable strategies that measurably improve customer outcomes such as CSAT, NPS, and FCR and help define, shape and deliver what great support looks like
  • Lead and mentor a small team of 2-3 QA Specialists, helping them drive meaningful quality improvements and deliver clear, measurable impact across the organization
  • Design and implement AI QA strategy and processes, including evaluation frameworks, feedback loops and continuous iteration on best practices and technology solutions in this rapidly evolving space
  • Establish training and continuous improvement mechanisms for AI evaluation models to ensure accuracy and reliability over time
  • Define QA coverage strategies and a balanced approach to human and technology investments based on risk and business priority and ensure QA frameworks meet evolving regulatory requirements
  • Define and track QA KPIs, ensuring a clear link between quality insights and top-line Support performance and ensuring sustained, relentless improvements to the merchant support experience
  • Build scalable QA processes that are defensible in a highly regulated environment, including audit readiness, controls, reporting, risk mitigation, and documentation
  • Establish a robust and disciplined calibration processes, governance structures, and documentation standards to ensure consistency across teams, regions, and evaluators
  • Own and deliver the QA tooling and vendor management strategy
  • Continuously evolve QA processes to increase automation leverage, precision, and overall impact

Who You Are
  • 7+ years of experience in Quality Assurance or Support, including 5+ years leading QA teams
  • Proven experience designing and implementing successful AI-led QA solutions with demonstrable positive impact on the customer experience
  • Deep expertise in QA methodologies, including quality frameworks, scoring systems, key analytics and measures, RCA, calibration, coaching excellence and audit readiness
  • Experience operating in a regulated environment, with a strong grasp of compliance, controls, and documentation requirements
  • A strategic thinker who can define a clear direction and make effective tradeoffs in a resource-constrained environment and also operate tactically to deliver quick wins and address high-impact, low-effort opportunities
  • A data-driven operator who uses metrics and insights to guide decisions and measure impact and can take a holistic view of quality that's tailored for the complexity and high bar of our customer needs
  • An effective communicator who can translate complex concepts into clear, actionable direction and effectively lead and land transformation in a Support environment

Total rewards & compensation
The annual base salary range for this role is $160,000 - $220,000. Compensation is based on factors including qualifications, experience, and location. Total compensation package includes equity (RSUs), 401(k), health, dental, vision, and more.
In-office expectations
This role is based in our Chicago office. We're an office-first company and expect employees to work in-office at least 3 days a week on average. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while also supporting flexibility.
Diversity, Equity, and Inclusion at Adyen
We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you're from, you're welcome to be your true self at Adyen.
If you need accommodations or support during the recruitment process to perform at your best, you'll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.
What's next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. If you have specific time constraints, please communicate them with your recruiter, and we'll do our best to accommodate them where possible.
EEO statement
Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.
Work Eligibility
You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.

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