Messenger Inquirer Jobs in Pittsburgh, PA (NOW HIRING)

Join a Top-Rated Workplace!
Earn up to a $1,000 Sign-On Bonus based on experience
Looking for a role where you can build a rewarding career in a positive, team-oriented environment?
At CarShop, we're redefining the car-buying experience by putting people first, both our customers and our employees. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where hard work is recognized, growth is encouraged, and success is celebrated.
CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.
Compensation & Benefits
Pay: $50,000 - $80,000+ per year

• Up to a $1,000 Sign-On Bonus based on experience
• Competitive compensation with uncapped earning potential
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Employee discounts
• Paid training and professional development
• Career advancement opportunities within CarShop and Penske Automotive Group
• Supportive team environment focused on growth and success

What You'll Do
As an Automotive Sales Consultant, you'll serve as a trusted advisor, helping customers find the right vehicle to fit their needs while delivering an exceptional buying experience.
Responsibilities include:

• Assist customers in identifying and selecting the vehicle that best meets their transportation needs
• Guide customers through the sales process from initial inquiry to vehicle delivery
• Respond promptly to phone, internet, and showroom inquiries
• Greet and assist customers in the dealership and on the lot
• Build rapport with customers and establish long-term relationships that generate repeat business and referrals
• Follow the CarShop sales process while embodying our values of integrity, teamwork, and customer care
• Address customer questions and concerns throughout the purchasing process
• Follow up with customers to ensure satisfaction and generate future sales opportunities
• Achieve individual sales and customer service goals
• Collaborate with team members to create a positive and welcoming dealership environment
• Continuously develop product knowledge, sales skills, and industry expertise

What We're Looking For

• Strong interpersonal and communication skills
• Friendly, outgoing, and customer-focused personality
• Passion for achieving goals and delivering exceptional customer service
• Ability to build rapport and establish lasting customer relationships
• Organized, self-motivated, and able to multitask in a fast-paced environment
• Proficient with computers, email, text messaging, and technology platforms
• Positive attitude with a strong work ethic and growth mindset
• Previous retail, hospitality, customer service, or sales experience preferred
• Commitment to integrity, professionalism, and teamwork
• Self-starter with the ability to work independently and as part of a team
• Valid driver's license with a satisfactory driving record
• Ability to pass pre-employment screening, including background and drug testing

Ready to Accelerate Your Career?
If you're motivated, customer-focused, and looking for an opportunity with a company that invests in its people, we'd love to hear from you.
Apply today and discover why CarShop is one of the best places to work in the automotive industry.
CarShop is an Equal Opportunity Employer.
#CSSM
Competencies

• Able to establish personal sales goals and implement a plan of action to achieve goals
• Ability to understand, keep abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
• Computer proficiency
• Good communication skills, both oral and written, with the ability to effectively communicate via face-to-face, phone, or by other means of communication
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to process data and organize it for management analysis
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to understand and follow work rules and procedures
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others and be a positive influence on morale of department, dealership and organization

Supervisory Responsibility
None unless otherwise stated
⁠
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.
This position requires a good deal of walking or standing, 50 percent of the time or greater will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift
This position may include prolonged periods of sitting with some pushing and pulling of arm or leg controls
This position requires climb, stoop, and kneel
This position requires the ability to hear and talk
This position requires the ability to have sufficient foot/hand/eye coordination to safely drive a vehicle
Will spend time out-doors, under varying climate conditions, subject to the elements, and may experience extreme heat and extreme cold and will also spend time indoors in air-conditioned areas
During winter months, will assist in cleaning vehicles from snow if applicable to the local climate
⁠
Position Type/Expected Hours of Work
Schedule may vary from week to week depending on operational needs.
Works evenings, weekends, and holidays as required.
⁠
Required Education and Experience
No prior experience or training is required
High school diploma or general education degree (GED) or equivalent combination of education and experience
⁠
Preferred Education and Experience
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Valid Driver's License
Driving Record the meets insurance requirements and company policy
Current and active Sales License, in states where applicable