Reporting to the Sales Manager, the Customer Specialist is a key member of the Merlo Sales team. The person in this role is responsible for establishing and nurturing relationships with distributors ...
Reporting to the Sales Manager, the Customer Specialist is a key member of the Merlo Sales team. The person in this role is responsible for establishing and nurturing relationships with distributors ...
Reporting to the Sales Manager, the Customer Specialist is a key member of the Merlo Sales team. The person in this role is responsible for establishing and nurturing relationships with distributors ...
Reporting to the Sales Manager, the Customer Specialist is a key member of the Merlo Sales team. The person in this role is responsible for establishing and nurturing relationships with distributors ...
Merlo information
What is a Merlo?
Merlo operators are skilled professionals trained to operate Merlo telehandlers, which are versatile machines used for lifting and moving materials on construction sites, farms, and industrial settings. These operators are responsible for safely maneuvering the equipment, maintaining it, and ensuring that loads are transported efficiently. They often need to understand load limits, follow safety protocols, and possess appropriate certifications or licenses depending on regional requirements. The role requires attention to detail and a good understanding of machinery handling.
What skills and qualifications are needed to be a Merlo operator?
To thrive as a Merlo operator, you need a valid telehandler or forklift license, mechanical aptitude, and experience in operating heavy machinery. Familiarity with Merlo telehandlers, safety protocols, load charts, and radio communication systems is typically required. Attention to detail, teamwork, and strong situational awareness are standout soft skills for this role. These skills ensure safe and efficient operation, preventing accidents and optimizing productivity on construction or industrial sites.
What challenges do Merlo operators face and how can they be addressed?
Merlo forklift operators often encounter challenges such as working in tight spaces, handling heavy or awkward loads, and adapting to varying site conditions. To address these, operators should be well-versed in the specific controls and safety features of Merlo telehandlers, maintain clear communication with ground staff, and consistently follow best practices for load management. Regular training and staying updated with site-specific protocols can help operators perform efficiently and safely.
What is the difference between Merlo vs Telehandler Operator?
| Aspect | Merlo | Telehandler Operator |
|---|---|---|
| Certifications | Typically requires a forklift or telehandler certification | Requires telehandler certification, often similar to Merlo |
| Work Environment | Construction sites, warehouses, industrial settings | Construction sites, agricultural fields, industrial areas |
| Industry Usage | Used in construction, logistics, agriculture | Primarily in construction and agriculture |
| Job Responsibilities | Operating Merlo machinery for lifting and moving materials | Operating telehandlers like Merlo for material handling |
Both Merlo and Telehandler Operator roles involve operating similar machinery for lifting and moving materials in construction and industrial settings. The main difference lies in the brand (Merlo) versus the general role (Telehandler Operator). Certifications and work environments are largely overlapping, making them closely related job titles.
What are popular job titles related to Merlo jobs in Pennsylvania?
For Merlo jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Merlo jobs in Pennsylvania look for?
The top searched job categories for Merlo jobs in Pennsylvania are:
Full-time
Re-posted 25 days ago
Job description
About The Kendall Group
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary: Reporting to the Sales Manager, the Customer Specialist is a key member of the Merlo Sales team. The person in this role is responsible for establishing and nurturing relationships with distributors, engineers, and end users. This role involves promoting products or services, understanding client needs, and collaborating with internal teams to meet sales targets. Effective communication, market analysis, and strategic planning are crucial to drive business growth and ensure customer satisfaction.
Exciting work you will do:
The essential duties and responsibilities of the Customer Specialist position will consist of, but are not limited to, the following:
Competencies you possess:
What you'll need:
Qualifications we prefer but don't require:
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary: Reporting to the Sales Manager, the Customer Specialist is a key member of the Merlo Sales team. The person in this role is responsible for establishing and nurturing relationships with distributors, engineers, and end users. This role involves promoting products or services, understanding client needs, and collaborating with internal teams to meet sales targets. Effective communication, market analysis, and strategic planning are crucial to drive business growth and ensure customer satisfaction.
Exciting work you will do:
The essential duties and responsibilities of the Customer Specialist position will consist of, but are not limited to, the following:
- Generate profitable orders and meet or exceed annual sales targets
- Create and implement sales strategies for developing your assigned territory
- Establish trust and confidence between Merlo Energy, manufacturers, and customers
- Plan, organize, and execute field activities such as customer visits and walk-about surveys to achieve maximum productivity
- Monitor all quotations and ensure professional follow-up to maximize sales
- Analyze unconverted quotations, understand reasons for loss, and recommend improvements
- Regularly review field activities and implement improvements to drive productivity and efficiency
- Search for new prospects to expand the customer base and identify new sales opportunities
- Develop a full understanding of your customer base and stay aware of market activities and competitors
- Identify and convert sales opportunities into orders
- Continually upgrade product knowledge and selling techniques through training and self-study
- Apply product knowledge by making technical proposals and demonstrating benefits to customers
- Perform other duties as assigned
Competencies you possess:
- Service Excellence
- Results & ; Action Oriented
- Accountability & ; Responsibility
- Understanding Others & ; Listening
- Teamwork & ; Collaboration
- Priority Setting
- Problem Solving
- Time Management
What you'll need:
- Experience: 3 years of sales experience
- Education: High School Diploma or equivalent
- Analytics/Computer Skills: Proficiency with MS Office (especially Excel); mechanical aptitude; technical knowledge of institutional systems and applications
- Organization Skills: Highly organized; detail-oriented
- Cross-functional Skills: Ability to work well cross-functionally; excellent customer service; strong presentation skills
- Communication Skills: Excellent verbal and written communication; strong negotiating and sales planning skills
- Physical, Mental & ; Visual Skills: Frequent sitting, driving, and vehicle entry/exit; ability to see, sit, stand, walk, talk, and hear; ability to stand for 8 hours; ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
- Physical Environment: Normal office environment with exposure to warehouse, fabrication settings, and moving equipment
- Travel: Willing to travel up to 25% with minimal overnight
- Driver's License: Must possess and maintain a valid driver's license
Qualifications we prefer but don't require:
- Bachelor's degree in engineering or business
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
About Kendall Group
Sourced by ZipRecruiter
Industry
Wholesale
Company size
501 - 1,000 Employees
Headquarters location
Portage, MI, US
Year founded
1973