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Merchant Success Jobs (NOW HIRING)

Loop

Head of Revenue Operations

Columbus, OH

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

Loop

Head of Revenue Operations

Austin, TX · Remote

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

ShipMonk

Sr. Customer Service Representative

Las Vegas, NV · On-site

$18.50 - $25.25/hr

Driving customer success and happiness! Merchant Advocacy & Proactive Problem-Solving: * Serve as the primary, trusted point of contact for our valued merchants, championing their needs and ...

Adyen

Staff Engineer - Customer Onboarding

Chicago, IL · On-site

You will move beyond simply shipping features to deliver innovative solutions that drive merchant success and accelerated activation by proactively addressing and resolving systemic bottlenecks. • ...

Loop

Head of Revenue Operations

Chicago, IL

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

Loop

Head of Revenue Operations

Columbus, OH · Remote

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

ShipMonk

Sr. Customer Service Representative

Las Vegas, NV · On-site

$18.50 - $25.25/hr

Driving customer success and happiness! Merchant Advocacy & Proactive Problem-Solving: * Serve as the primary, trusted point of contact for our valued merchants, championing their needs and ...

Loop

Head of Revenue Operations

Chicago, IL · Remote

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

Loop

Head of Revenue Operations

Boston, MA · On-site +1

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

ShipMonk

Sr. Customer Service Representative

Fort Worth, TX · On-site

$18.50 - $25.50/hr

Driving customer success and happiness! Merchant Advocacy & Proactive Problem-Solving: * Serve as the primary, trusted point of contact for our valued merchants, championing their needs and ...

Loop

Head of Revenue Operations

New York, NY · Remote

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

Loop

Head of Revenue Operations

Austin, TX

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

ShipMonk

Sr. Customer Service Representative

Fort Worth, TX · On-site

$18.50 - $25.50/hr

Driving customer success and happiness! Merchant Advocacy & Proactive Problem-Solving: * Serve as the primary, trusted point of contact for our valued merchants, championing their needs and ...

Loop

Head of Revenue Operations

Boston, MA

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

Loop

Head of Revenue Operations

Boston, MA · Remote

$180K - $275K/yr

This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. You will report to Loop's CRO and ...

Constellation Payments

Payment Sales Specialist

You'll serve as a trusted payments expert and advisor-helping close deals, win back lost business, and ensure merchant success across industries and use cases What You'll Do * Conduct merchant ...

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Merchant Success information

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How much do merchant success jobs pay per year?

As of Jul 13, 2026, the average yearly pay for merchant success in the United States is $44,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Merchant Success jobs? The most popular types of Merchant Success jobs are:

Head of Revenue Operations

Loop

Columbus, OH

$180K - $275K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Loop is hiring a Head of Revenue Operations to help scale and strengthen our Go-To-Market organization as we enter our next phase of growth. This role is for an experienced RevOps leader who can bring clarity, rigor, and strong execution to how we operate across Sales, Marketing, and Merchant Success. 
 
You will report to Loop's CRO and lead an established Revenue Operations team. The foundation is already in place. This role is about elevating how the function operates, strengthening analytics and insights, and creating a more disciplined, scalable operating model across teams. 
 
This is a highly visible role that partners closely with GTM leadership, Finance, and Operations. Success in this role requires strong judgment, a high bar for ownership, and the ability to influence how decisions get made across the business. 
 
At Loop, we're intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we're looking for someone to join us in the United States.
What You'll Do: Own GTM Analytics, Reporting, and Business Insights
  • Lead Loop's GTM analytics and reporting strategy, providing clear visibility into performance, risk, and opportunity across the funnel. 
  • Own forecasting, capacity planning, pipeline health, and performance management, partnering closely with Finance on planning and unit economics. 
  • Build and maintain executive-level dashboards and models that inform proactive decision-making and serve as the single source of truth for GTM metrics.
What You'll Do: Scale Systems and Revenue Technology
  • Own and optimize Loop's GTM tech stack, including Salesforce and adjacent tools such as Gong, Replit, Lovable, Hex, Looker, Notion, and various AI Tools (Claude).
  • Evaluate, implement, and integrate new systems and AI-driven solutions to improve efficiency, insight, and execution. 
  • Ensure strong adoption, clean data architecture, and scalable infrastructure across GTM teams.
What You'll Do: Drive Enablement and Operational Consistency
  • Develop the processes, documentation, and training needed to support consistent execution across Sales, Marketing, and Merchant Success.
  • Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales.
  • Define, monitor, and improve SLAs across the merchant journey, from pre-sale through post-sale.
What You'll Do: Lead and Elevate Revenue Operations as a Strategic Function
  • Lead and develop Loop's Revenue Operations team, setting clear expectations around ownership, accountability, and impact. 
  • Establish RevOps as a strategic partner to GTM leadership through strong prioritization, execution, and operational discipline. 
  • Create and maintain a clear RevOps roadmap that aligns cross-functional priorities and provides visibility into tradeoffs and progress.
Your Experience:
  • 12 to 15 years of experience in Revenue Operations, Sales Operations, or GTM Operations. 
  • Director-level leadership experience with direct people management responsibility. 
  • Proven experience scaling a B2B SaaS business through the $50M to $100M+ ARR range. 
  • Deep expertise in analytics, reporting, and modeling, including forecasting, capacity planning, pipeline analysis, and unit economics. 
  • Strong data visualization skills and experience with modern analytics tools.
  • Proven experience owning and optimizing CRM and GTM systems, with Salesforce experience strongly preferred. 
  • Comfort working with technical tools and platforms, and a clear interest in applying AI to improve how teams operate.
  • Track record of close partnership with Finance and GTM leadership. 
  • High ownership mindset with disciplined prioritization and clear decision-making across competing demands. 
  • Experience operating in fast-moving, resource-conscious environments. 
  • Strong executive communication skills and the ability to influence senior stakeholders.
$180,000 - $275,000 a year
- The posted salary range is total compensation, inclusive of an annual performance bonus. The salary range is subject to change, and may be adjusted in the future.
 
- We know that making decisions about your career and compensation is a huge deal. Because of that, we're incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. We've outlined some important information for you here, but please know there's a lot more to compensation than we can cover in this job posting.
 
- The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. 
 
- Great humans deserve great benefits! At Loop, you'll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.
#LI-ST1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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