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Merchant Success Manager Jobs in Edmonton, AB (NOW HIRING)

Lordco Parts Ltd.

Merchandiser

Edmonton, AB

$18 - $22/hr

... shared success. If you're ready to take the next step in your career, join us and help shape the ... Manage multiple projects and timelines while maintaining accuracy and attention to detail * Utilize ...

Lordco Auto Parts

Merchandiser

Edmonton, AB · On-site

CA$18 - CA$22/hr

... shared success. If you're ready to take the next step in your career, join us and help shape the ... Manage multiple projects and timelines while maintaining accuracy and attention to detail * Utilize ...

Lordco Auto Parts

Merchandiser

Edmonton, AB · On-site

CA$18 - CA$22/hr

... shared success. If you're ready to take the next step in your career, join us and help shape the ... Manage multiple projects and timelines while maintaining accuracy and attention to detail * Utilize ...

BoxLunch & Hot Topic

Store Manager

Edmonton, AB · On-site

Deliver the goods - you'll merchandise the store in a compelling way, leveraging planograms as a ... At least 1-2 years of retail store management experience; you've led teams to success and want to ...

QE Home

Assistant Store Manager

Edmonton, AB · On-site

As an Assistant Store Manager , you'll support the Store Manager in driving store performance ... Comfortable climbing ladders for merchandising and stock. What Will Set You Up for Success * 2+ ...

Skechers

Retail Assistant Store Manager

Edmonton, AB · On-site

CA$24.79/hr

By managing inventory, enhancing visual merchandising, and executing strategic sales management initiatives, you'll directly contribute to the store's profitability and overall success. COMPENSATION ...

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Merchant Success Manager information

What is a merchant success manager?

A Merchant Success Manager is a professional who works closely with businesses that sell products or services through a particular platform or service provider. Their main responsibility is to ensure merchants are satisfied, supported, and able to maximize the value of the platform. They assist with onboarding, provide ongoing training, resolve issues, and help merchants optimize their sales and operations. By building strong relationships, Merchant Success Managers help drive retention, growth, and overall merchant satisfaction.

What are the key skills and qualifications needed to thrive as a merchant success manager?

To thrive as a Merchant Success Manager, you need a solid grounding in e-commerce operations, account management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, e-commerce systems like Shopify or Magento, and data analysis tools such as Excel or Tableau is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you stand out in this role. These skills enable Merchant Success Managers to optimize merchant performance, drive growth, and ensure long-term client satisfaction.

How does a merchant success manager typically collaborate with other teams to support client growth?

As a Merchant Success Manager, you’ll regularly work cross-functionally with teams such as Sales, Product, and Customer Support to ensure merchants receive comprehensive service. You often act as the bridge between merchants and internal stakeholders, communicating merchant feedback to products and troubleshooting with support. This collaboration helps proactively address merchant needs, identify upsell opportunities, and drive continuous improvement in the merchant experience.

What job categories do people searching Merchant Success Manager jobs in Edmonton, AB look for?

The top searched job categories for Merchant Success Manager jobs in Edmonton, AB are:

Merchant Success Manager jobs near you
Infographic showing various Merchant Success Manager job openings in Edmonton, AB as of June 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 82% In-person, and 18% Remote job distribution.

Offline - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters, Inc.

Edmonton, AB • On-site

Full-time

Re-posted 7 days ago

American Eagle Outfitters rating

5.6

Company rating: 5.6 out of 10

Based on 622 frontline employees who took The Breakroom Quiz

66th of 104 rated fashion retailers

Job description

YOUR ROLE
As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day.  Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day.

 
YOUR RESPONSIBILITIES
  • You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
  • You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a  game plan to take action!
  • You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model  leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
  • You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
  • You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
  • You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
  • Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
  • You love AE and Aerie products!
  • You've led teams in a retail management role previously - #practicemakesperfect!
  • You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
  • You know how to lead and develop teams and have a general understanding of employment law.
  • Business acumen? You've got it!
  • You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
  • They work with REAL people - there's nothing like your #AEOFamily.
  • They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
  • They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
  • They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
OFFLINE by Aerie offers a complete collection of activewear and accessories made for real movement and real comfort. Built on the success of Aerie's leggings and sports bras, OFFLINE's unique take on an active lifestyle celebrates real life - when some days you feel like you can take on the world and other days you need that extra push to get off the couch. Our Real Good promise extends to the OFFLINE collections with some of our best-selling fleece, leggings and tees made with the planet in mind.
AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
For Brand Ambassador and Stock positions, hiring will be based on need - however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when you apply.  For all other jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

What American Eagle Outfitters employees say

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